The reception was very helpful. They kept our luggage for two days after we checked out. There’s a nice pizza restaurant across the hotel and we loved the pasta & pizzas. The room was clean and had a small balcony where we watched the stars. The plugs were old ones with three holes so make sure you have the right adapter.
The room I had was clean( not a big room but I don't mind) the bed was comfortable, had a shower, aircon, a television set, anything that you would expect from a hotel room to have.
The hotel is close to a supermarket and there's quite a few bus stops nearby, also just a 10 minute walk to Treviso Centrale railway station, and about the same to get to Treviso bus station.
Quite a nice and safe area.
Down sides:
The water in the shower was not hot, even to get it very warm it took a good 5 minutes which was a little odd, besides I was starting to get a little cold as a result of that, the water on the bathroom tap seemed hot enough though.
There was a smell in the room when I got in, similar to mold/sewer smell, but then I kept the window opened for 40 minutes and I could not smell it anymore.
The TV was impossible to set up, even if I have followed the instructions provided I could not do it, I don't know if there was something wrong with the TV or it was me doing something wrong.
Lovely hotel, super convenient to public transportations to both Venice and Venice Mestre station.
The room is larger than photos. It is acceptably quiet even on the ground level.
Hotel staff are super nice, they even helped me with heavy luggages.
A few things to make this place better;
1. Ensure to have complete list of what needs to be in the room. For example, my room didn’t have kettle.
2. There are missing spots left uncleaned, bathroom ventilation fan, and glass door, for example.
3. Please check hair dryer.
4. Some smokers (ignored the sign) left the door to parking lot opened…cigarette smells got into the hotel.
Great location and clean room with classic French/ venician design.
Most importantly, the service at the front desk by Catherine & Jom they provide excellent and professionalism. 5 starts for their service and being sp helpful.
Hotel breakfast is good and basic, and there is nothing much to comment on.
Hotel room is good and well equipped our necessities.
Highly recommended this hotel!!
ผผู้เข้าพักIn general in accordance and fair to the price level in Venice at this point of the shoulder season. Real mages of the actual room were not available / not matching / not updated on the online offer. Current images are the same in different room categories / price categories (standard room having the same images like triple room etc.) and therefore misleading for the customer. When addressing the issue, one staff member was helpful / understanding, one was absolutely not and tried to blame me as a customer. Room facilities were okay, hot water takes quite some time to arrive in the shower, shower could have been cleaner, view towards the backyard is very messy (which is a pity as the backyard and garden could be beautiful) as currently used as storage space. Bed cover was stored very messy in the wardrobe where customers also supposed to hang their clothes. Luggage storage was available, yet very important values need to go separately into the reception, food was absolutely okay for the price range.
MMarco9Buon Hotel in cui soggiornare, letto e materasso con cuscini molto comodi, bagno grande e spazioso. Di contro una tenda usurata nella vasca al posto di una parete/box in vetro che sarebbe più presentabile.
Colazione migliorabile, poca scelta e varietà….e mancanza di una tostiera elettrica e pane per farsi un toast.