Good location, excellent service and amazing staff. They were very friendly and our room was very clean and tidy. Also it was smelling freshness when we entered the room. Everyday they ask you if you want your room to be cleaned and they are always available to help you. I 100% recommend it and will definitely stay again!
The Hotel itself is clean and convenient located nearby the Heraklion Harbour and city center. Note that you need to check in at the lato Hotel across the street. The annex lato is a separate building.
Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!
JJimmibobAbsolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!
ผผู้เข้าพักTrès belle expérience, l’accueil a été parfait, les chambres se trouvent à 2-3min de la réception j’ai été accompagné jusqu’à ma chambre. Le Monsieur de l’accueil a même proposé de porter ma valise la chambre n’est pas de toute jeunesse mais elle est très grande et joliment décoré. La salle de bain est un peu humide mais très bien équipé, il y’a même un bidet. La chambre à la climatisation qui fonctionne au top et un déshumidificateur d’air. Les prises sont en suffisance et à des endroits stratégiques. Les frigos ne refroidit pas bien mais c’est un détails. Le petit déjeuner est correct et avec des produit locaux et les serveuses sont vraiment gentilles et serviable.
Le plus c’est très clairement l’accueil et le personnel les gens sont absolument adorable, à l’écoute, on m’a recommandé les restaurant alentour à privilégier et ceux à éviter et l’emplacement est top la rue est calme mais à proximité de tout!
BB+MThe hotel has good rooms with a fantastic breakfast and decent location. We did have one major issue with a school group that ran up and down the halls all night, banging on the doors, screaming and slamming doors. We brought up this issue several times with the hotel staff and nothing was done about it. This ended up costing us a day of exploring the city because we needed to sleep when they finally stopped at 7am. There are other reviews with similar issues so I would be cautious about booking here if you don't want to have similar issues.
RRamonWe recently stayed at the Metropole and had a wonderful experience. The staff were incredibly friendly and attentive, making us feel welcome from the moment wr arrived. The room was clean, comfortable, and had everything we needed. The location was great, close to everything we wanted to see and do. The breakfast buffet was great with plenty of choices. I highly recommend staying here for a comfortable and enjoyable stay while in Greece. There are a maze of options but you will do yourself a favour by staying here.
WWade99Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.