Absolutely loved this resort. Comfortable rooms and beds. The meals were amazing. Lots of buffet options for breakfast and dinner. The area is lovely and the views from every area is stunning. Very helpful friendly staff. Will Definately stay again and highly recommend
Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.
Très belle expérience, l’accueil a été parfait, les chambres se trouvent à 2-3min de la réception j’ai été accompagné jusqu’à ma chambre. Le Monsieur de l’accueil a même proposé de porter ma valise la chambre n’est pas de toute jeunesse mais elle est très grande et joliment décoré. La salle de bain est un peu humide mais très bien équipé, il y’a même un bidet. La chambre à la climatisation qui fonctionne au top et un déshumidificateur d’air. Les prises sont en suffisance et à des endroits stratégiques. Les frigos ne refroidit pas bien mais c’est un détails. Le petit déjeuner est correct et avec des produit locaux et les serveuses sont vraiment gentilles et serviable.
Le plus c’est très clairement l’accueil et le personnel les gens sont absolument adorable, à l’écoute, on m’a recommandé les restaurant alentour à privilégier et ceux à éviter et l’emplacement est top la rue est calme mais à proximité de tout!
ผผู้เข้าพักThe hotel is in a great location to the town and the staff were very friendly.
I would not recommend the standard room as it was extremely small and felt claustrophobic, we did try to upgrade the day we got there but they were unfortunately fully booked, as a couple with two suitcases there was no room whatsoever and very limited hanging space so had to leave the suitcases open on the floor and climb over them to get around.
The air con had mould growing out of it and left the room smelling awful.
We were also only given two towels which are only changed once every three days, it would have been nice to get a hand towel so you aren't using the one towel for everything. This is also the case for pool towels they are only changed once every three days.
I think the hotel would benefit from an overall refresh, painting etc and the pool to be cleaned more often, although the water was clear there was green mould build up around the sides as well as the white pool loungers.
I would not say that our room was 4 stars but that may have been based on the bigger rooms that are available.
CCourtneyOur stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day. Honestly, the decoration is so impressive I could happily live here.
Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special.
Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth.
I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.
MMaksimThe hotel is very conveniently located 30 meters from the sea and has its own sunbeds. I had a room on the 1st floor (other rooms are different, I recommend to negotiate the 1st floor when you book). It was an almost perfect spacious apartment for 1-2 people. ”Almost” only because the kitchen is really basic, you cannot really cook anything more complex than a sausage. On the other hand, why would you cook even a sausage, if there are so many nice places with excellent food around? The bed, bathroom, furniture and everything else are all in excellent condition. Large terrace with a view on the yard and even on a bit of the see.
The best part are Maria and Veronika, who keep it all in order and clean and kindly help you out with all your problems. Just do not be shy to ask. I had a very late flight home, so they let me land in another extra room until evening. Truly appreciate warm personal attitude which is impossible in bigger fancy resorts.
And yes, the date palm at the entrance looks fantastic! see the photo
JJimmibobAbsolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!
ผผู้เข้าพักReally enjoyed my stay at Porta suits. I have Booked it last minute in front of the airport at my arrival haha! Special thanks to the receptionist, what a friendly woman! Had lots of conversations and she was the best. The room was superb!! Really stylish, modern and warm. The jacuzzi top notch👌🏻. The bed is super comfortable and wow what a big kitchen with washingmachine, dishwasher and oven. Everything you need is here. The city center Minas cathedral spot is very near, less than 10 minute walk.if you don’t like walking, you can also take a bus. The bus stop is nearby and only costs 1,20 euros. It takes you to the big busstation at the port or you go out earlier. Again, perfect stay! Will definitely come back with my family! Thank you again for the great service!