Absolutely loved this resort. Comfortable rooms and beds. The meals were amazing. Lots of buffet options for breakfast and dinner. The area is lovely and the views from every area is stunning. Very helpful friendly staff. Will Definately stay again and highly recommend
Capsis Astoria is a great hotel centrally located in Heraklion. The rooms are comfortable and we liked our balcony. The rooftop pool is amazing with a full service bar and plenty of different types of seating and views of the city and sea in the distance. All the staff are friendly and helpful. The hotel is across the road from the hop on hop off bus, airport bus, museum and many restaurants and bars down the alleys.
Très belle expérience, l’accueil a été parfait, les chambres se trouvent à 2-3min de la réception j’ai été accompagné jusqu’à ma chambre. Le Monsieur de l’accueil a même proposé de porter ma valise la chambre n’est pas de toute jeunesse mais elle est très grande et joliment décoré. La salle de bain est un peu humide mais très bien équipé, il y’a même un bidet. La chambre à la climatisation qui fonctionne au top et un déshumidificateur d’air. Les prises sont en suffisance et à des endroits stratégiques. Les frigos ne refroidit pas bien mais c’est un détails. Le petit déjeuner est correct et avec des produit locaux et les serveuses sont vraiment gentilles et serviable.
Le plus c’est très clairement l’accueil et le personnel les gens sont absolument adorable, à l’écoute, on m’a recommandé les restaurant alentour à privilégier et ceux à éviter et l’emplacement est top la rue est calme mais à proximité de tout!
ผผู้เข้าพักThe hotel is in a great location to the town and the staff were very friendly.
I would not recommend the standard room as it was extremely small and felt claustrophobic, we did try to upgrade the day we got there but they were unfortunately fully booked, as a couple with two suitcases there was no room whatsoever and very limited hanging space so had to leave the suitcases open on the floor and climb over them to get around.
The air con had mould growing out of it and left the room smelling awful.
We were also only given two towels which are only changed once every three days, it would have been nice to get a hand towel so you aren't using the one towel for everything. This is also the case for pool towels they are only changed once every three days.
I think the hotel would benefit from an overall refresh, painting etc and the pool to be cleaned more often, although the water was clear there was green mould build up around the sides as well as the white pool loungers.
I would not say that our room was 4 stars but that may have been based on the bigger rooms that are available.