The general experience was good. In considered the stay a bit expensive for Ecuador (79$ for two days incl breakfast). One of the reasons I chose this hotel is because of free drinking water. However, the water is positioned in a way that you can fill up only small cups. So I still had to buy a lot of water bottles outside, which made my stay more expensive than expected. The pool area is beautiful. Service was nice. Location close to the center, I could explore the main tourist attractions (La perla, Malecon, Cementery) by foot. The breakfast is kind of a surprise, you can choose betweeen American and Local. I prefered the local one, the Banana tasted amazing. In advance of my stay I asked for an early check-in at 8 clock, which apparently was not possible. However, my room was ready at about 10.30. Wifi was excellent. Shower had lots of warm water. No mosquito net at the windows and it was not possible to close the windows in my completely.
The hotel is about 3 minutes by car from the airport and about 5 minutes from the Mall del Sol. The staff at the reception (and also on the phone before my arrival) has been incredibly friendly and helpful: thank you so much! The room was big, full of light, very clean and comfortable. The free shuttle service from and to the airport is a handy and welcome treat. All in all, great hotel.
Me siento estafada.
Me cobraron el IVA dos veces (una vez por trip.com que es normal) y luego me cobraron IVA en el hotel con excusas varias sobre que a los ecuatorianos se les cobra el IVA (cuando ya lo pagué al reservar).
Conclusión: me cobraron dos veces IVA.
RESOLUCION: Trip se disculpó sin tener ninguna culpa y compensó pero el Hotel cuando le pedí la factura para reclamar me dijeron que no podían darmela con otras excusas raras. Cuidado que te pueden estafar.
Etas, forgive me if spelling is wrong was the young man at the desk he was helpful and tolerant with our language barrier held on to our bags while we strolled the town and then brought them to our room very friendly and welcoming
Not a great location as it’s a bit stranded from restaurants or shops so can’t really go walk about for anything after dark.
Other than that it’s quite a run of the mill hotel giving basic amenities and no free water unfortunately.
Hotel was clean and secure with friendly and helpful staff.
Secure parking in a large city is a bonus.
Great reasonable breakfast was provided by the adjoining cafe.