Minus
1. Rook 316. Air conditioner not working. Remote screen broken and cannot see control panel. Couldn't change to another room as hotel was full. Had to sleep in room with fan only.
2. Fan didn't seem to work at first but staff managed to repair it. Working fan made loud noises.
3. No mirror in room.
4. One window faces inside of the house corridor the 2nd window is in toilet facing the outside.
Plus
1. Both staff at reception very friendly especially the night shift guy who helped to solve the air con and fan problem. Both are good in english.
2. TV has a few channels in English.
3. There is lift and room has the basic amenities.
4. Location is superb and a good local restaurant nearby.
One of my favourite hotels in Santo Domingo. Perfect for location and if you don't want to spend 3 figures a night for a 5 star hotel.
Renovated a few years ago, the rooms and decor are exceptional.
The hallway can be noisy but that's due to the construction of the building as it does have some history.
Breakfast is a combination of hot and cold and is served on the rooftop. Once again, staff are very helpful and attentive and I couldn't fault them for anything.
Reception is always friendly and helpful. All rooms have a minibar and a safe but if the prices are a little steep then theres a National store in El Conde where you can buy all your needs at local prices.
Your 5 minutes walk away from the centre of ”El Conde” or ”Zona Colonial” where there's quite a few US food chains such as Domino's and KFC as well as a lot of boutique shops where you can find something to your liking.
Highly recommended 3/4* hotel with 5* service
I had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
ผผู้เข้าพักI had stayed here before the pandemic about 3 times. The property is very clean, it is located in the older ”colonial” part of the city. Traffic in this area is a nightmare due to the narrow streets. SAFE area, police presence all over.
The GOOD: Clean, Safe, Staff Friendly, plenty of places nearby to eat. Breakfast supplied is ample and of decent quality, food for linch or dinner in the hotel restaurant is good though limited menu, space for seating is very limited inside the restaurant, water pressure in the shower is excellent the room safe is large. The BAD: Room Small like an IBIS, Bathroom smaller than an IBIS, A/C in my room was ”marginal” at best and previous stays here noticed this, Elevator very slow, the worst part this is not a business hotel. While the Internet provided is decent, there is NO work space available at all in the rooms. NO electrical outlets available all are hidden behind furniture or the bed and no desk type area. Had to charge my phone in the bathroom outlet and use computer on battery. Also had a room phone and minor toilet issue which I reported twice and nothing was done. DO NOT have the hotel arrange for the hotel taxi to drive you to the airport cost is $50.oo ! Make your own arrangements or get an UBER. CONCLUSION: While on vacation for a couple of days this is a Nice place to stay and see the colonial sights and enjoy the atmosphere. However, ”on business” this is not the place to stay. I will be returning on business for a longer stay in late January or early February, unfortunately I will have to stay elsewhere.
ผผู้เข้าพักOne of my favourite hotels in Santo Domingo. Perfect for location and if you don't want to spend 3 figures a night for a 5 star hotel.
Renovated a few years ago, the rooms and decor are exceptional.
The hallway can be noisy but that's due to the construction of the building as it does have some history.
Breakfast is a combination of hot and cold and is served on the rooftop. Once again, staff are very helpful and attentive and I couldn't fault them for anything.
Reception is always friendly and helpful. All rooms have a minibar and a safe but if the prices are a little steep then theres a National store in El Conde where you can buy all your needs at local prices.
Your 5 minutes walk away from the centre of ”El Conde” or ”Zona Colonial” where there's quite a few US food chains such as Domino's and KFC as well as a lot of boutique shops where you can find something to your liking.
Highly recommended 3/4* hotel with 5* service
MMsNogOOdMinus
1. Rook 316. Air conditioner not working. Remote screen broken and cannot see control panel. Couldn't change to another room as hotel was full. Had to sleep in room with fan only.
2. Fan didn't seem to work at first but staff managed to repair it. Working fan made loud noises.
3. No mirror in room.
4. One window faces inside of the house corridor the 2nd window is in toilet facing the outside.
Plus
1. Both staff at reception very friendly especially the night shift guy who helped to solve the air con and fan problem. Both are good in english.
2. TV has a few channels in English.
3. There is lift and room has the basic amenities.
4. Location is superb and a good local restaurant nearby.
IIndo_backpackerzPro: -safe area even at night, because just beside the militery area of the presidential palace, even at 10pm there is still a grocery open.
- Breakfast is simple but good enough: toast with cheese and ham, coffee and a boiled egg.
-Spacious and clean room, friendly staff, can refill drinking water.
-500m walking to the gate of the colonial area.
- Taxi stand is at the same street
- Nice, spacious outdoor, sitting area
- A personal fridge in the room
Cons:
-A bit noisy from the road/a bar until around midnight.
- Shower is not really hot (only slightly warm).
ผผู้ใช้ไม่ระบุชื่อ+++++ One of the best experiences in Dominican Republic.
Antique building, interior, breakfast, service and help from employees: all this made the staying very pleasant and comfortable.
- the sink was leaking. The repairman came fast, however the problem appeared again after.
Suggestion: make available hot water during the day for the guests without a need to ask for it on reception.
LLeopoldI have no complaints. My stay was well pleasurable. I would like to, however give special thanks to Wesley at the front desk, he was very courteous and accommodating, especially that he speaks English well, we were able to communicate with ease and also the cleaning staff who always have a warm and pleasant look on their faces. One in particular name Molin.
SSteven travelYou cant go wrong with this one. Very nice staff, good location, good bed shower and modern. Plus is the self laundry- washing and drying. Very good and new facilities and it is free. Will def go with this one again.
KKT92Reception staff is very helpful and friendly. The room is spacious and clean. The one thing I didn’t like is that we had to go up the stairs to 3rd floor to get in. If you have a lot of baggage it might be difficult .
RRodgerVery friend and professional staff ready to provide for your every need. English is spoken which is a plus for non Spanish speakers. Great Team!