Fast and easy check in. Friendly front desk staff with the exception of a few. Hotel is still in its ” covid ” phase where you can't get towels from the housekeepers. You have to ask the front desk for towels. Gym is extremely small. One elevator was broken during the entire stay. Subway restaurant and gas stations within walking distance.
The hotel room was very clean and neat. Very well maintained. It is in a great location, walking distance to amenities and attractions. The staff was friendly. Thank you all!
The hotel location was good and near the dock for the 1000 island cruise, and depending on the rooms you either face the lake or the downtown. Stayed facing the downtown, not much noise was noted from the streets at night. Many eateries located near the hotel, opposite the hotel was the tourist center which you can book the trolley tours, 1000 island cruise, etc. Breakfast can be collected close to the hotel lobby. It is a bento style box and taste is decent even though the options do not change except for the flavour of the muffin.
適合親子的Best Western Plus Lamplighter Inn Conference Centre!不僅地理位置優越,還是遛娃的快樂天堂!
室內水上樂園有超大型水滑梯和恆温游泳池,酒店還有小童遊戲室,小朋友可以在這玩上一整天!
房間內貼心準備了小童洗漱用品,24小時客房服務特別人性化,半夜泡奶要個電熱水壺秒送到,隔音效果超級好,不用擔心娃吵鬧影響其他客人。
ดีมาก
118 รีวิว
8.6/10
ราคาเริ่มต้น
IDR 1,934,756
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 3 ดาวทั้งหมดในออนแทรีโอ
รีวิวล่าสุดสำหรับโรงแรมในออนแทรีโอ
ดูทั้งหมด
8.6/10
ดีมาก
11381338****เนื่องจาก Holiday Inn Toronto Centre ตั้งอยู่ในใจกลางเมืองและพื้นที่ทุกตารางนิ้วมีค่า ห้องพักไม่ใหญ่มากนัก สภาพสุขาภิบาลดี การบริการค่อนข้างน่าพอใจ ในห้องพักไม่มีน้ำอุ่นให้บริการ หากคุณต้องการกาต้มน้ำ คุณต้องแจ้งขอจากแผนกต้อนรับ ข้อดีที่ใหญ่ที่สุดของโรงแรมแห่งนี้คือการเดินทางสะดวกมาก อยู่ติดกับรถรางสาย 506 และสถานีรถไฟใต้ดินวิทยาลัย ใช้เวลาขับรถจากสนามบินเพียง 40 นาทีเท่านั้น แม้ว่าราคาจะค่อนข้างแพงแต่ก็คุ้มค่า
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
BBarryWooRoom cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
ผผู้เข้าพักMy husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better.
1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand.
2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning.
3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting.
Obviously, the cleaning had not been done properly in the room.
4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included.
5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray
6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item.
7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them.
It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.