โรงแรม 3 ดาว ในออนแทรีโอ แคนาดา

ห้องพักสะอาดมากและพนักงานก็ใจดีมาก ฉันขอแลกเงินเพื่อจะได้ใช้เครื่องซักผ้าหยอดเหรียญ ซึ่งพวกเขาก็ทำอย่างมีความสุข

ฉันขออัพเกรดห้องพักจากวิวแม่น้ำเป็นวิวน้ำตก และแผนกต้อนรับของโรงแรมก็ให้ส่วนลดพิเศษเพื่อเป็นการขอบคุณสำหรับการเข้าพักครั้งที่สองของฉัน แผนกต้อนรับมีบริการกาแฟและชาร้อนฟรี และที่จอดรถแบบเสียค่าบริการก็สะดวกสบายมาก

My mother in law stayed here for a night and said everything was fine. No complaints. Easy to find, clean.

Loved the service. The front desk team are super friendly and helpful. Here are the reasons why I'd rate 4/5: room cleanliness (we noticed stains), the lack of hair conditioner (bottle in the shower was empty), 1 tissue left in the tissue box (with no backup boxes), and we only got 2 sets of towels despite there being 3 people staying the night. Once I asked for the towels, they readily gave me them. It was just disappointing that I had to walk to reception to retrieve them.

อย่ายุ่งและไม่ถ่ายรูป ไม่ใช่วันหยุดสุดสัปดาห์ที่จอดรถน้อยเกินไป แผนกต้อนรับให้ฉันไปที่ที่จอดรถอื่น ฉันจอดรถแล้วเดินกลับนานกว่าห้านาทีและคิดค่าบริการ ไม่สะดวกสุด ๆ คนอื่นก็โอเค

This hotel was amazing. I definitely will go again next time I stay in Toronto. Very clean and comfortable, the bed felt like I was sleeping on a cloud and the view at night was so beautiful. The receptionists were so nice and they gave me a complimentary breakfast, which by the way, was a delicious all you can eat buffet. 1000/10 hotel experience.

First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown. However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert. The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures. Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.

We love the location. Parking is no problem. Food was okay.

โดยรวมแล้วเป็นการพักที่ดี เสียงจากถนนอาจรบกวนการนอนหลับ ระบบอาบน้ําแฟนซีนั้นยอดเยี่ยม แต่แรงดันน้ําต่ํา ห้องครัวมีของใช้มีประโยชน์มากมาย

We were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for. The room itself was okay, but there was a strange odor that made our stay less comfortable. The wifi might seems have a problem too. On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience. I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.