We changed from Baiyi (Boya) after 2 nights stay.
The reception can use some updating, the lifts and such.
The room is spacious and good, but safety is not so good as anyone can get into the property as the reception is at level 30th, cause theres people who sneak into other level without having access card by saying their friend are at that level however we ask/directed them to level 30th for assistance.
The laundry room has to climb up 2 flights of stairs passing the reception, and next to the so call gym. The laundry facilities is good, just its 2 commercial washer and 2 commercial dryer. Laundry detergent auto dispense, dunno whether fabric softener included.
Breakfast is nice, is terms of taste n variety. BAIYI breakfadt also not bad, just the flavor less appealing to us.
Overall its ok. Staff are very friendly is assisting as we cant read chinese anx only speak basic Mandarin. Overall, its good stay.
We checked into the hotel fairly late, around 8–9 PM, and were pleasantly surprised when the receptionist informed us that we had been upgraded to a higher room category—something we truly appreciated. However, upon entering the room, we were immediately hit by a strong cigarette smell, which was disappointing given that this is a non-smoking room.
We informed the front desk and requested a room change, but our request was flatly denied with the explanation that the hotel was fully booked. We couldn't help but feel that this particular room had likely been complained about by previous guests and, with no other options available due to our late arrival, it was passed off to us under the guise of an ”upgrade.”
To their credit, the receptionist did offer to send a housekeeping staff member to address the issue. Shortly after, a lovely housekeeper named Zhang Li Jie arrived. She was incredibly kind and proactive—wiping down furniture and mopping the floors in an effort to remove the odour. While the cigarette smell still lingered slightly the next day, her efforts made a big difference. Speaking with her during the process was a highlight of our stay—her warmth and professionalism truly turned a negative experience into something more bearable. If not for her, our entire impression of the stay might have been ruined from the start.
On a more positive note, breakfast was delicious, and overall, it was still a decent stay—though we did joke that our lungs took a bit of a hit sleeping in that room.
TTsomo TsomikI’ve booked this hotel based on the review left by previous guests. It’s a quite nice hotel, offerred afternoon tea and breakfast. Rooms did not reek of tobacco smoke which was really good. Towels, bedsheets clean and white. Mattress is comfortable. Buffet breakfast had good selection. Front desk spoke english and mongolian. location is a bit far from everything but front desk will help you with taxi so no problem.
A couple of feedback:
- hotel did not provide bathrobes
- make forks and knives (cutleries) available. Not every non-chinese is good with chopsticks
Now, a few things for the hotel administration to fix:
- we booked a family room. During the day it was quite nice until the night we wanted to sleep. A ***** lighting under the hand wash sink was flashing on and off the whole night. The light will be on for around 30 seconds and turn off for 3 second and again turn back on 😭😭😭 and that continued the whole night!! That impacted our sleep quite badly. Hotel needs to fix that lighting! I told the front desk although not sure if it was taken into account as we were checking out.
- afternoon tea seemed like a nice gesture. We were told it’s available from 2-8 PM. We went there around 4pm and snacks there were not refreshed. There were a some dried up cookie, a slice of cake that seemed like someone eaten a half of it, a couple of ripened tangerines nothing else. But had a good choice of tea, coffee and juices. Although offered for free, it seemed like we’re on someone’s leftovers and it didn’t feel nice.
ผผู้เข้าพักWe checked into the hotel fairly late, around 8–9 PM, and were pleasantly surprised when the receptionist informed us that we had been upgraded to a higher room category—something we truly appreciated. However, upon entering the room, we were immediately hit by a strong cigarette smell, which was disappointing given that this is a non-smoking room.
We informed the front desk and requested a room change, but our request was flatly denied with the explanation that the hotel was fully booked. We couldn't help but feel that this particular room had likely been complained about by previous guests and, with no other options available due to our late arrival, it was passed off to us under the guise of an ”upgrade.”
To their credit, the receptionist did offer to send a housekeeping staff member to address the issue. Shortly after, a lovely housekeeper named Zhang Li Jie arrived. She was incredibly kind and proactive—wiping down furniture and mopping the floors in an effort to remove the odour. While the cigarette smell still lingered slightly the next day, her efforts made a big difference. Speaking with her during the process was a highlight of our stay—her warmth and professionalism truly turned a negative experience into something more bearable. If not for her, our entire impression of the stay might have been ruined from the start.
On a more positive note, breakfast was delicious, and overall, it was still a decent stay—though we did joke that our lungs took a bit of a hit sleeping in that room.
ผผู้เข้าพักAmazing place! Amazing hosts! Amazing team! Amazing service!
The Aershan Guiye Homestay (阿尔山归野宿集民宿) is a beautiful little boutique hotel where nothing is missing: the rooms are gorgeous and spotlessly clean, and the team is incredibly friendly and helpful.
A real highlight is the delicious tea ceremony – the perfect way to end the evening while sharing stories. The hosts make it so easy to feel at home!
If you need help organizing your trip, you can fully rely on the hotel team – simply fantastic.
The Aershan Guiye Homestay (阿尔山归野宿集民宿) is located right by the riverside promenade and close to the city center. There’s nothing better than strolling back to the hotel after an iced hotpot, across the town square and along the river – highly recommended!
If you’re stopping in Aershan, you should definitely stay at the Aershan Guiye Homestay (阿尔山归野宿集民宿). We would come back anytime – and we already miss our wonderful hosts!
EELENA BUDAEVA1985У меня был номер с трансфером из аэропорта и ужином, можно было просто номер снять. Ужин сказали только до 21 часа, а трансфер сказали, что нужно звонить в отель. В номере холодно, от окон дует, персонал не говорит на английском.