This hotel is excellent. The front desk is always friendly. The rooms are clean. The beds are comfortable. It’s in a great location. I would suggest anybody staying in Fort Smith. Stay at this hotel. The only thing I would change is a refrigerator and Microwave in the rooms for longer stays.
ผผู้เข้าพักCould definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!
ผผู้เข้าพักThe important things first. Cleanliness, Safe Environment, Comfortable Bed, Great Shower, Nice TV, Good Size Refrigerator, and an AC that would freeze you out. The only downside (if any) was the front desk is only staffed from 9am until 9pm. So you are basically on your own outside of those hours. The complimentary continental breakfast has been eliminated since my stay last year. However, you can still get complimentary coffee from a Keurig in the common area that previously hosted the daily breakfast. For the price, I think it's a great bargain. I have another booking here within 30 days.
GGeorgina DotsonWe had car trouble traveling broke down and I booked the nearest hotel. When I went to check in they wouldn't accept my ESA (emotional support animal) I have documentation for him as well. So they had no problem giving me my money back but no regard to making an accepting since we were broke down and in a blizzard and stuck with no other options close by. Needless to say me my boyfriend and my dog had to walk in the freezing cold and snow to the nearest cheap hotel which wasn't the greatest but they were very kind and sympathetic to my situation. So not a very good experience.
ผผู้เข้าพักI was extremely satisfied with everything I experienced at this hotel except for one thing, which I expressed to a front desk employee: there is an exterior trash can close to the main entrance that became overflowing with trash to the point where it was on the ground, and the ashtray on top of it was never emptied during my 3 night stay either. The response I received was that the owners would not hire a 'houseman' to attend to this and other duties, and no one else is assigned to do so. Unacceptable. Something has to be done to ensure this is rectified immediately.