We had car trouble traveling broke down and I booked the nearest hotel. When I went to check in they wouldn't accept my ESA (emotional support animal) I have documentation for him as well. So they had no problem giving me my money back but no regard to making an accepting since we were broke down and in a blizzard and stuck with no other options close by. Needless to say me my boyfriend and my dog had to walk in the freezing cold and snow to the nearest cheap hotel which wasn't the greatest but they were very kind and sympathetic to my situation. So not a very good experience.
Stayed the night with my boyfriend it’s been a great place for us the last few weeks we’ve been here been having a rough time but this has been keeping us afloat until that changes decent rooms and affordable prices can’t ask for anything more
MMacDouggalHotel is probably the best location in December as parking is not enforced that month. Other times, you’d need to take a shuttle to the hotel from remote parking lots. Location is smack in the middle of town.
Dinner at the hotel restaurant was great. The spa looks nice, but we didn’t partake. The hotel has a great vintage feel, as it’s truly original. We loved the hardwood trim, the caged desk clerk and ease of check-in. Definately a trip into history. The elevator was small and painfully slow, so even after a long wait, there was a good chance you couldn’t board due to other guests (and lots of dogs) filling it. No big deal as there’s no need to rush anywhere.
Ah, the room. Interesting hardwood bed which was fairly comfortable. Huge with incredibly tall ceilings. Unfortunately that’s about it for positives. Wall a/c and heat far away but very noisy. Bathroom was newer but horribly designed—I’m sure from the restraints of the vintage space. The toilet was oddly up on a small platform— too small for any function. Shower was also very small with a very long wait for hot water and no control for velocity—you know, a single lever with cold next to off and rotated to hot. Water pressure was weak and I’m glad I only needed one. I wasn’t a fan of the cheap renovation attempts that completely failed the style of the room— modern chrome hardware next to antique bronze. Too bad whoever allowed this was more concerned with cost more than authenticity.
The sink was in the bedroom without the slightest bit of privacy. The mirror over the sink was so high, my 5’3 wife had to use her phone on the shelf to see herself. Even my 6’4 self only got the top of my head; the middle of the mirror was 6’6” high. Very bad positioning.
All in all, a great hotel with some odd quirks but I’d stay again. It’s a beautiful building.
ผผู้เข้าพักCould definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!
CChristy197I usually stay at this hotel unless I'm camping when I visit Eureka Springs. It always has great service at the front desk, a really good breakfast, and rooms that are easily accessible from the parking lot. When I packed for my trip, I expected the same rooms and amenities that I usually get. This time was different. It was still a good location and provided a clean room except this is the only time I've been put around the very back on the very top floor and couldn't easily load and unload my suitcases from my car. The elevator was broken and I had a heck of a time finding my way around the winding floors of the building. Not only that, but the main reason for choosing this hotel was the hot tub and indoor pool. Both were closed for maintenance. The door to my room also did not seal well and I had to make sure it was pushed in physically in order to make sure the top lock would lock correctly.
I had a wonderful breakfast and a quiet night. It was still a nice get away.
ผผู้เข้าพักI had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure my stay was comfortable. The room was spotless, spacious, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the attention to detail in the décor and amenities.
The facilities were top-notch—quiet, relaxing, and perfect for unwinding after a long day. What truly stood out was the breakfast. It was phenomenal! There was a wide variety of fresh, high-quality options, from hot dishes to fresh fruits and pastries. They even make fresh custom omelets. Everything was delicious, and the presentation was excellent.
Overall, this hotel exceeded my expectations in every way. I highly recommend it to anyone looking for a memorable and hassle-free stay. I will definitely return!
MMJLoRuBest place to stay at in Eureka Springs, AR. Very strategically located - within a couple of minutes from Lovell Estate & Winery, Downtown, etc. The room was very spacious and clean. The hotel's pool was better than the pictures. We loved that they also had a recreation area with mini golf, billiards, soccer pool, air hockey, and corn hole. The mini golf is the only thing that cost money $0.25/ball that you can conveniently get from the machine, and the billiards was $1, air hockey was $0.75! Everything else was free to play! This place was very kid-friendly. We messaged the hotel in advance about getting a crib and they had it ready in the room upon our arrival.