The first time for me.
The room is so clean and nice.
Breakfast is Buffet. I like Chicken currency. I enjoyed.
Staffs are so friendly and excellent experiences answering to me for all my questions. Booking Taxi from hotel is the best to Airport.
Fragrant Thai Restaurant is nearby hotel. I enjoyed Lunch and Dinner at there. The price is not so expensive. I enjoyed.
Thank you so much.
Best Regards,
Nai travelling from South Korea
I had a wonderful stay at Palette Hotel! From the moment I arrived, the staff were very welcoming, polite, and attentive, making sure I felt comfortable throughout my visit. The room was spotless, well-maintained, and had all the essentials for a relaxing stay. I especially appreciated the cozy ambiance and the attention to detail in both cleanliness and comfort.
The location is also very convenient, close to key spots in the area, yet still peaceful enough for a good night’s rest. The service was consistently excellent — from quick responses to requests to the warm smiles that made the experience even more pleasant.
Overall, Palette Hotel exceeded my expectations. I would highly recommend it to anyone looking for a clean, comfortable, and hospitable place to stay. I’ll definitely come back on my next trip!
I stayed at Rosa Hotel Clark for one night and appreciated its excellent location-just a minute's walk to a 7/11, a massage spa, and a Thai restaurant. It made getting essentials, relaxing, and dining incredibly easy.
The hotel itself is a bit dated, and that shows in some of the furnishings and overall ambiance. However, it was clean and quiet, which made for a decent short stay. If you're not looking for luxury but value proximity and practicality, this place does the job.
Ideal for solo travelers or quick business trips where location matters more than modern amenities.
This hotel is what I looked for. Simple but elegant, clean and spacious Room.
WiFi is really stable and fast compared to other hotels I stayed before.
Only lacking is no Netflix. You need your own account. But we watched YouTube. Really internet speed is very stable with own router every each room. We have no problem with WiFi.
We had a problem with shower heater.but when we call to the reception, they immediately came and solved the problem. They responded very quickly.
At first they gave us old room, which the smell of room was really off so I asked them if we can get the first room that we experienced 2 weeks ago, receptionist ask me to give additional 500php to upgrade our room and yes we’ve got the first room we experienced. We will keep on coming back as long as we will get the new rooms hehe
Love the ambience of the hotel. The facility is very spacious that is why I really appreciated the spaces allotted for rooms and circulation. The proximity to a mall and resort is very well designed.
Loved our stay here and I hope to be back again!!
Reception staff professional polite and friendly. While waiting for my room to be ready ( I was early) a large group of locals arrived and very demanding, in particular one lady who felt she was entitled and blaming receptionist for booking hic up, nt caring others where waiting. Receptionist handled the situation extremely professionally.
Once they left she advised me that my room was ready and I thanked her and congratulating her for dealing with the situation calmly and professionally which she appreciated.
Pool is small, with no shade, only a few tables, the bar area being small. A couple of tables near by and area to eat inadequate once again lacking tables.
Breakfast was adequate yet basic.
This group, previously mentioned, just took over with no consideration for others, in recreational areas Beach was closed to stingers.
Location was good however I don't think I stay here again due to limited amenities.
GGregoryA great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the ******. But even if you don’t gamble, you can still enjoy this place.
ผผู้ใช้ไม่ระบุชื่อAt first they gave us old room, which the smell of room was really off so I asked them if we can get the first room that we experienced 2 weeks ago, receptionist ask me to give additional 500php to upgrade our room and yes we’ve got the first room we experienced. We will keep on coming back as long as we will get the new rooms hehe
MMasa Vina PuguonThe kid's play area was under maintenance when we visited, yet it it one of the reasons why i have booked this place.
Kitchen staff were not very helpful specifically when we were ordering fod while waiting to check in.
Receptions were very helpful and friendly
ผผู้ใช้ไม่ระบุชื่อCouples or even groups of friends will find this place to be ideal for relaxing. The abundance of historic homes and artefacts from notable people in the past evokes nostalgic feelings. The staff is incredibly helpful, pleasant, and quick to respond. The only real drawbacks are the unusually quiet floor and the lack of a bidet in our room. The road leading up to the resort is very uneven and dangerous for cars. To make matters worse, they charge extra for extra mineral water, which is totally unfair. There are other hotels and resorts all over the globe where this isn't the norm. I hope this can be reviewed and made better. Not only that, the hot water flow from the toilet is extremely low.
KKim_PossibleOverall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people !
Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served…..
Overall, the facilities was fantastic!
AA.P.LWe had a wonderful and memorable stay at Hilton Clark! The customer service and attentiveness to our needs are unmatched.
Our stay was made extra special because of the ff staff:
1) Lucky - very considerate during our check in
2) Loisa - immediately took action when we reported a concern in our room
3) Parcon - very friendly and approachable
4) Roderic - very attentive to details! he surprised us with a birthday cake by the pool. The birthday girl was so touched. It really made her day extra special.
Indeed, a service we won’t forget. Big thanks, guys!!
Further, the breakfast buffet is superb! So many great and diverse choices. Our indoor dining order also arrived earlier than expected.
The amenities are all clean. We enjoyed our time in the pool! Even the life guard on duty is very friendly.
Will definitely visit again ❤️