This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Tuguegarao City becomes even more accessible through the car hire and shuttle amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and bottled water. Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Holiday Plaza Hotel.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms and bar.Holiday Plaza Hotel provides a superb assortment of leisure amenities for guests to enjoy.Treat and spoil yourself by taking a trip to massage.
ผผู้เข้าพักThis is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.