Room can be a little bit smelly, smell like an old carpet. But the hotel provides unlimited free access to the waterpark during the stay but need to install their apps first. Front Desk service agents are not friendly. Limited breakfast options.
Definitely recommended for those looking for a private and quiet place.
Ambience is perfect to unwind after a tiring day with all necessary amenities provided, surrrounded by the warmth of cosy neutrol tone Japandi design.
Location is also an advantage as the KIP mall is literally a stone's throw away and a variety of eateries: all in walking distance.
Malina, the host is a heaven-sent as she's ever ready to assist and attentive to our needs.
I truly had a wonderful experience ❤️❤️❤️
Check in was a breeze although I was early, they still allowed me to check in early… amenities are superb with a large gym fully equipped with every gym equipment you can think of, a yoga/ meditation hall and an infinity pool overlooking a beautiful city landscape at the rooftop ….. the room is also fully equipped with microwave over, towels, fridge, utensils, iron and hair dryer…. There’s also a convenient store below that sells the best kimchi chicken rice and cut fruits… awesome
Overall, my stay at the hotel was satisfactory. The facilities and services provided were generally good, but there were a few areas of concern.
The room size was notably small, which impacted the overall comfort of the stay. Despite this drawback, the room was clean and well-maintained.
The customer service was acceptable, although there were no exceptional experiences to highlight. Staff members were polite and responsive to inquiries, but there was room for improvement in terms of attentiveness.
Unfortunately, the breakfast offered at the hotel was disappointing. The food was hard and not served at an appropriate temperature, which affected the dining experience negatively.
In summary, while the hotel provided a generally good stay, there are areas such as room size and breakfast quality that could be improved to enhance the overall guest experience.