The hotel very comfortable and had a nice view. Easy when check in. The staff very friendly and helpful. Definitely will stay again and recommend to friends and family.
Really new and very clean inside. Easy to check in, nice and cozy stay. With the great location near ss15 and this price, there's really nothing to complain about. The property management is also responsive. Their security guard even guided through my whole way into carpark to find my specific parking lot. Would come back again if there's next time. Only minor cons about this property is the drainage system of the shower is slightly slow.
Overall, my stay at the hotel was satisfactory. The facilities and services provided were generally good, but there were a few areas of concern.
The room size was notably small, which impacted the overall comfort of the stay. Despite this drawback, the room was clean and well-maintained.
The customer service was acceptable, although there were no exceptional experiences to highlight. Staff members were polite and responsive to inquiries, but there was room for improvement in terms of attentiveness.
Unfortunately, the breakfast offered at the hotel was disappointing. The food was hard and not served at an appropriate temperature, which affected the dining experience negatively.
In summary, while the hotel provided a generally good stay, there are areas such as room size and breakfast quality that could be improved to enhance the overall guest experience.