The room was warm, clean and spacious. Staffs were cheerful. Location is great. Easy access to many attractions, such as the Bridge House, Orrest Head Viewpoint, Queen Adelaide's Hill. The breakfast is rich and they do veg breakfast.
I’ve booked Low Wood Bay a few times but this was the first time using trip.com - we got an excellent deal and the customer service was brilliant from both trip.com and Low Wood Bay. There had been heavy snowfall so things were a bit up in the air with whether we would be coming or not due to road closures but the staff were brilliant. Thankfully we did get to come for the night and we’d booked the spa the following day. It is one of the best spas I have been to. The views are stunning. The hotel itself is really lovely, fantastic location, extremely clean and all the staff were super friendly. Will definitely be coming to stay again and can’t recommend enough for a relaxing break.
Excellent service from front office hotel staff, specially by Matt. Matt had made us feel warm and welcome. He went all the way to fulfil our needs. Would like to definitely come back again. Kudos to Matt for all the good work and support.
Amazing location close to centre and staff all very welcoming. The room was modern and cosy, large TV and coffee and tea/biscuits left out. Great that they provided body wash. No fridge in the room so don’t take anything you need to keep cold.
The hotel was hospitable with very friendly staff however location wise it was quite far from the places I wantes to visit however it was close by to the town centre with many halal restaurant suchs as lake raj. Overall it was a pleasant stay!!!
AAlanPBooked in for 1 night to have a rest in some luxurious surroundings after a lot of travelling around the country visiting friends. Hunday Manor is a beautiful old house in a fantastic spot on the side of a hill with a great view. The hotel is very well appointed and the rooms are well looked after. The quality of the food for both an evening meal and the cooked-to-order breakfast was excellent. Perhaps the only facility I would add is a few overnight EV charge points in the car park.
The service however was rather comical, starting with check-in. After confirming my name, 1 night stay, and printing out the reservation sheet, somehow the chap on reception muddled up my solo reservation with a couple arriving on the same day who were staying for a couple of weeks and gave me their room. After settling in for a much needed afternoon nap in the very comfortable bed and 'locking' the door on the inside, the rather startled couple walked in having been given a card for the same room. From that point on I never really managed to relax. I offered to move room when I went down for dinner later on, but the chap declined and mumbled something odd about the length of stay and seemed to point at the paperwork suggesting I had signed it making it my mistake! Sigh.
Things didn't get a lot better in the restaurant. Myself and another solo traveller were given tables at the back (by the same chap), seemingly to keep us out the way of the couples who arrived later and were seated at the windows. When either of us asked questions about the menu there was lack of understanding about the dishes.. I was then asked around half a dozen times by multiple staff if everything was ok. Meanwhile I could hear one of the couples quitely chatting about their room, no doubt the room I was in. Upon trying to put the bill on my room, the same chap from earlier left me at the bar with a card machine asking whether I wanted to add a tip.
At breakfast the next morning it continued. When I arrived the first breakfast room was full of tables needing clearing so I was given a table in the same area where I had dinner. This time given a table at the window but right in front of the only other guest, a lady already eating her breakfast. My table wasn't set so inexplicably the waiter clumsily took a second place-setting from her table while she was midway through eating! After dusting a few crumbs from one of the plates I enjoyed my breakfast. Towards the end of eating the staff were discussing how to rearrange the room for an event later in the day and started moving things around. After hearing the same couple from dinner asking to be told when their room was made available, cleaners were hanging around at the bottom of the stairs when I returned to the room. Nothing like a bit of a hurry up to finish breakfast and get out of your room to make you feel like a valued guest.
Upon check-out an apology and a chat but by then the damage was done. No offer to comp a drink (or dinne)r after making a mess of things either. It's a lovely hotel that could offer a real 5-star experience, but the service ended up more like an episode of Fawlty Towers and needs a bit of a rethink.
Next stop China.
ผผู้เข้าพักRum Doodle, well it was our first time at The Lakes and it certainly won't be our last! The location was just right with being part way between Windermere town and Bowness and was walkable to both. There were plenty of shops, bars and restaurants in walking distance as well as lake Windermere itself.
We found Rum Doodle with ease and was greeted at the door with a smile and friendly man (the owner but didn't catch his name). We were bought a fresh glass of apple and orange juice to our room which was refreshing after a long drive to Windermere. Our room was comfy, not too big or too small, a wardrobe, seating in the bay window, hairdryer, hot drink making facilities, wine glasses with cork screw and bottle opener. Very modern, clean and well presented bathroom with soft and fluffy towels, and a really nice shower. The bed was very comfortable and welcomed after a busy day exploring the surrounding area.
Breakfast was really good with cereal, fresh fruit and yogurt, toast, and then a choice of breakfast which were great too.
We had a pleasant and informative chat at breakfast with the lady that works there who gave us the heads up on some driving routes to try and avoid which was really useful.
After a day out exploring we went back to Rum Doodle to a cleaned room and freshly made bed with the tea and coffee replenished, so we were able to just drop and the bed with a nice cuppa and biscuit. Then out for a walk, some lovely food and a couple of drinks.
We couldn't recommend The Lakes and Rum Doodle enough! Well worth every penny
ผผู้เข้าพักExcellent service from front office hotel staff, specially by Matt. Matt had made us feel warm and welcome. He went all the way to fulfil our needs. Would like to definitely come back again. Kudos to Matt for all the good work and support.
AAmy’s TravelsI’ve booked Low Wood Bay a few times but this was the first time using trip.com - we got an excellent deal and the customer service was brilliant from both trip.com and Low Wood Bay. There had been heavy snowfall so things were a bit up in the air with whether we would be coming or not due to road closures but the staff were brilliant. Thankfully we did get to come for the night and we’d booked the spa the following day. It is one of the best spas I have been to. The views are stunning. The hotel itself is really lovely, fantastic location, extremely clean and all the staff were super friendly. Will definitely be coming to stay again and can’t recommend enough for a relaxing break.
ผผู้ใช้ไม่ระบุชื่อGreeted with a lukewarm warm reception upon arrival. No assistance offered to take the luggage to the room which was up three flights of stairs that got narrower towards the top. The breakfast server huffed and was visibly annoyed and upset when I dared to ask for a second coffee! I suggest that they invest in a coffee machine instead of serving single cup sized cafetières. The family room was a good size but had fairly low ceiling beams which were pointed out by 15 signs which made the room look more like a building site than a bedroom. No refrigerator in the room and the safe did not work. The location is around 6 miles from Keswick. Nice swimming pool but access via the door to the changing rooms does not work all of the time.
ผผู้ใช้ไม่ระบุชื่อGreat hotel with a decent location in the middle of the Lake District. You can walk/ cycle to Ambleside which is 5 miles away. Low fells are easy to hike for great views of the area around.
The hotel is more like a private house with rooms. We got a small suite with bedroom, bathroom and living room. We could just about see the lake from the living room.
The bathroom only has a bath and no shower head which was a difficulty for washing hair. Except for that it was very well organised.
Breakfast was at a nearby pub - The Good Sport. It was a limited selection on the menu: full English, breakfast rolls, toast or porridge. You also got a 10% for dinner in the pub too.
ผผู้ใช้ไม่ระบุชื่อThe location and hygiene of this hotel is okay, except that the carpets don't seem to have been cleaned for a long time.
I was most dissatisfied with a male waiter, his attitude was particularly bad, I suspect he was a racist, his attitude was really bad, I have stayed in so many places in the world in hotels and B&Bs, this male waiter's attitude was the worst, I entered the staff area is my fault, but I entered from the restaurant, there is no staff only to enter the prompts, the male waiter kicked me out like a dog, I felt I was insulted.The waiter shooed me out like a dog, I felt insulted, it seems that the quality of the British people really needs to be improved.
VVipindas kI had a wonderful stay at Little Warren. From the moment I arrived, the hosts Kevin and Joanne were so warm and welcoming – always happy to help and made me feel right at home. The breakfast was absolutely amazing, freshly prepared and full of flavour, a perfect start to the day. The bed was incredibly comfortable, giving me one of the best night’s sleep I’ve had in a long time. Everything about my stay was relaxing and enjoyable. I would highly recommend Little Warren to anyone looking for a cosy and friendly place to stay – I’ll definitely be returning!