โรงแรม 4 ดาว ในคัมเบรีย สหราชอาณาจักร

Booked in for 1 night to have a rest in some luxurious surroundings after a lot of travelling around the country visiting friends. Hunday Manor is a beautiful old house in a fantastic spot on the side of a hill with a great view. The hotel is very well appointed and the rooms are well looked after. The quality of the food for both an evening meal and the cooked-to-order breakfast was excellent. Perhaps the only facility I would add is a few overnight EV charge points in the car park. The service however was rather comical, starting with check-in. After confirming my name, 1 night stay, and printing out the reservation sheet, somehow the chap on reception muddled up my solo reservation with a couple arriving on the same day who were staying for a couple of weeks and gave me their room. After settling in for a much needed afternoon nap in the very comfortable bed and 'locking' the door on the inside, the rather startled couple walked in having been given a card for the same room. From that point on I never really managed to relax. I offered to move room when I went down for dinner later on, but the chap declined and mumbled something odd about the length of stay and seemed to point at the paperwork suggesting I had signed it making it my mistake! Sigh. Things didn't get a lot better in the restaurant. Myself and another solo traveller were given tables at the back (by the same chap), seemingly to keep us out the way of the couples who arrived later and were seated at the windows. When either of us asked questions about the menu there was lack of understanding about the dishes.. I was then asked around half a dozen times by multiple staff if everything was ok. Meanwhile I could hear one of the couples quitely chatting about their room, no doubt the room I was in. Upon trying to put the bill on my room, the same chap from earlier left me at the bar with a card machine asking whether I wanted to add a tip. At breakfast the next morning it continued. When I arrived the first breakfast room was full of tables needing clearing so I was given a table in the same area where I had dinner. This time given a table at the window but right in front of the only other guest, a lady already eating her breakfast. My table wasn't set so inexplicably the waiter clumsily took a second place-setting from her table while she was midway through eating! After dusting a few crumbs from one of the plates I enjoyed my breakfast. Towards the end of eating the staff were discussing how to rearrange the room for an event later in the day and started moving things around. After hearing the same couple from dinner asking to be told when their room was made available, cleaners were hanging around at the bottom of the stairs when I returned to the room. Nothing like a bit of a hurry up to finish breakfast and get out of your room to make you feel like a valued guest. Upon check-out an apology and a chat but by then the damage was done. No offer to comp a drink (or dinne)r after making a mess of things either. It's a lovely hotel that could offer a real 5-star experience, but the service ended up more like an episode of Fawlty Towers and needs a bit of a rethink. Next stop China.

ข้อดีของโรงแรมคือทำเลที่ตั้งดีเยี่ยม ส่วนข้อเสียคือสิ่งอำนวยความสะดวกค่อนข้างล้าสมัย ห้องน้ำไม่มีพัดลมระบายอากาศ การหาปลั๊กไฟยาก ไดร์เป่าผมต้องกดปุ่มค้างไว้ถึงจะใช้ได้ และไม้แขวนเสื้อก็ดึงออกยาก บริการก็ปานกลาง ฉันแทบไม่เห็นพนักงานยิ้มเลย ยกเว้นพนักงานสองคนที่อายุน้อยเป็นพิเศษ

Friendly staff, ready to help and make your stay brilliant. Great place with plenty of parking, bar, restaurant and well appointed rooms.

ไปโรงแรม ถนนเขาสวยมาก อาหารเย็น และ อาหารเช้าดี ห้องพักเล็กไปหน่อย

เป็นการพักที่ยอดเยี่ยมที่โรงแรมสะอาดแบบโบราณแห่งนี้! สะดวกมากเพราะอยู่ติดสถานีรถไฟและมี Tesco express อยู่หน้าโรงแรม น่ารักมาก พวกเขามีชา/กาแฟเสริม เช่นเดียวกับช็อกโกแลตร้อนและของว่างเล็กๆ น้อยๆ ด้วย เราสามารถเช็คอินได้เร็วกว่าเวลาเช็คอินเล็กน้อย ดังนั้นเราจึงซาบซึ้งในความยืดหยุ่นของสิ่งอํานวยความสะดวกที่แผนกต้อนรับ อาหารที่บาร์ชั้นล่างก็น่ารักเช่นกัน เราไม่ต้องออกไปข้างนอก พวกเขามีบาร์พร้อมอาหารให้เลือก ถ้าเราเคยมาที่แบรอร์เราจะมาพักที่นี่อีกแน่นอน!

This was the second time my husband and I stayed at this luxurious new resort style hotel in/near Windermere. It was part of a longer trip, and again we stayed in the posh Winander Suites keyed access building. Breakfast is great as you get to eat from both the breakfast buffet, and also order hot food from the menu. The staff here are always 10 out of 10 excellent for both in the spa and the hotel itself. A couple of them even remembered us from the year prior! It's great having so many dining and drinking options on site... one never really needs to leave. I really enjoy the keyed access for the Winander and additional for the room hallways. There is parking on site and a guard at the gate. I know we will continue to visit here for many years to come!

Dirty bed sheet.

去的時候剛好趕上婚禮，大堂裡外都是熱情洋溢喜氣洋洋的老外。前台有衹值班的狗，乖極了。如果帶着孩子，需要額外每衹30胖子的付費，這個，呃……如果沒有這筆費用還是不錯的。第二天的免費自助早餐不錯，咖啡點了以後，服務員送。走廊裏有自助牛奶和自助飲用水。停車免費呦，停車場挺大，基本不用擔心沒地方，因為即使頭一天婚禮來滿了人，也依舊有少許停車位。 雖然英國每天都陰沉下雨或者颳風下雪，但是我們卻在這裏看到了久違的漫天繁星。

We drove here with our dog, and it was a fantastic stay! The hotel is about a 10-minute drive from the town centre, but the scenery is stunning, and both breakfast and dinner were absolutely delicious. The room was small but cosy, and they allow dogs for a very small extra fee, which was great. Every member of staff was incredibly friendly, and the food at the partner restaurant really impressed me—it even made me fall in love with British food all over again! For the price and experience, this trip felt absolutely perfect. I loved every moment of it!