I highly recommended this hotel at Lleida with suggestions to have breakfast there to fully experience its offerings. The room was modern, new, and clean too. The hotel and restaurant staff were friendly.
It’s only a few minutes’ walk from the shopping streets.
Hotel parking with a fee is available for us.
Le personnel est très gentil et souriant. Nous avons été surclassé car la borne de recharge électrique ne fonctionnait pas. Un geste très gentil de la part de l'hôtel.La chambre spacieuse ainsi que la salle d'eau. La literie est confortable. En revanche il y a un problème d'insonorisation ont entend vraiment beaucoup les voisins. Il manquait aussi un brise vue sur la terrasse pour avoir plus d'intimité avec la chambre voisine.
Par contre le petit déjeuner est vraiment très bon et varié.
Very comfortable. For a small charge, we were able to extend our stay for 3 hours and thus helped a sickly child. The breakfast was adequate and server super accommodating. Parking was across the street, so bringing our suitcases in was easy.
It’s located in the city center, we couldn’t find any other good hotels , room is small. Breakfast is simple. And parking was full so we have to find another parking lot which was a big trouble for us when it’s midnight.
KKimmyg43I had high hopes for this ”4star hotel”
From the pictures and the previous reviews everything seemed like it was too good to be true...
Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast)
Arrived at my room (104) 1st floor.
Opened the door to a bright airy room..my first thoughts were this is lovely.
Dropped my bags and took a shower and that's where things started to go downhill...let me explain...
Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels...
The attention to detail from the cleaners is just way below par for a 4 star establishment.
Shower door covered in limescale (easy to put right with a bit of Elbow grease)
Mold and nasties around the outer edge of the shower door (see pics)
Splash marks all over the tiles at the side of the sink (like old toothpaste marks)
Sink wouldn't drain properly (seemed to be blocked)
Skirting boards definitely hadn't been given a wipe for a good few weeks/months
All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky?
Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room)
Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk)
Apparently the restaurant was closed so they could not access it to get some fresh milk?
Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️
As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward)
I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there?
The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works?
Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself.
Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel.
Now for the positives...
The view from the room of the sea is beautiful
It is literally across the road from miles of sandy beaches
There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced.
The area itself is super quiet and feels safe enough as a solo traveller.
ผผู้เข้าพักOne of the best location in Barcelona. It is the center of many tourist spots and there are many restaurants, cafes, shops near the hotel.
And room was very clean and well-maintained. The pool area was also very relaxing and the staffs were very kind, especially a man at the bar.
ผผู้เข้าพักLocation is okay :)quiet neighborhood with a shopping street close. Staff is super friendly. But the rooms are definitely not a 4 stars. The rooms smelled musty. It definitely needs renovation.
Unfortunately I would not come again. Price was good
ผผู้เข้าพักGreat Location
Amazing staff
Everyone at the Reception was friendly and very helpful. They helped with everything and made my stay comfortable. Barcelona will always have my heart and Best Western did play it’s part