CChek Chin LiungMy recent stay at the Kulangsi Resort in Xiamen was nothing short of exceptional. From the moment we arrived, it was clear this was a special place dedicated to providing a tranquil and luxurious getaway.
Wonderful Environment:
The resort is beautifully situated, offering a perfect blend of lush, manicured gardens and serene landscapes. It feels like a hidden oasis away from the city's hustle and bustle, yet it remains conveniently located. The views are stunning, and the overall atmosphere is one of peace and relaxation. It's an ideal spot for both couples and families looking to unwind.
Excellent Hotel Facilities:
The facilities are top-notch. Our room was spacious, impeccably clean, and featured a modern design with all the amenities one could ask for. The bed was incredibly comfortable, ensuring a great night's sleep. Beyond the room, the swimming pool was a delight, and the fitness center was well-equipped. Every corner of the resort is maintained to a very high standard.
Standout Service from 小陈 (Xiao Chen):
While every staff member we encountered was professional and friendly, one individual truly made our stay unforgettable: a gentleman named 小陈 (Xiao Chen). His service was, without exaggeration, world-class. He was incredibly thoughtful and anticipatory, always seeming to know what we needed before we even asked. From offering insightful local tips to ensuring every small detail of our room was perfect, his attention to care was remarkable. He embodies the true spirit of hospitality and is a tremendous asset to the Kulangsi Resort.
Verdict:
I wholeheartedly recommend the Kulangsi Resort. The beautiful environment and excellent facilities provide the perfect backdrop, but it's the outstanding service from people like Xiao Chen that transforms a great stay into a truly memorable one. We will definitely be returning.
这次在厦门 Kulangsi 度假村的体验令人难以忘怀。这里不仅环境优美,设施一流,更有一位服务人员让我们感受到了什么是真正世界级的服务。
优美环境:
度假村的环境设计得非常出色,犹如一个远离尘嚣的世外桃源。绿植郁郁葱葱,景观宁静雅致,处处都透露出一种静谧与和谐。无论是散步还是静坐,都让人心旷神怡,是放松身心的绝佳去处。
一流的酒店设施:
酒店的设施堪称完美。我们入住的房间宽敞明亮,干净整洁,现代感的装修风格搭配齐全的设施,细节考虑周到。床品尤其舒适,保证了高质量的睡眠。此外,游泳池、健身中心等设施也都维护得非常好,体验感极佳。
值得称赞的服务——特别感谢小陈:
酒店的整体服务水准很高,但我们必须特别表扬一位员工——小陈。他的服务让我们感受到了什么是“超五星”的标准。小陈先生非常细心周到,具有极强的预见性,总能在我们提出需求之前就提供贴心的帮助。从专业的入住引导,到详尽的本地游玩建议,再到对房间细节的关注,他真正做到了“宾至如归”。他热情而专业的服务态度,是这家度假村最宝贵的财富。
总结:
我毫无保留地推荐厦门 Kulangsi 度假村。绝佳的环境和设施已经足够吸引人,而像小陈这样优秀的员工所提供的卓越服务,更是让这次住宿从“很好”升华到了“完美”的体验。我们一定会再次光临。
JJoyce 19The hotel is at a good location but not the hotel cos almost all the didi don’t come in to this alley and not aware of this hotel
Hotel is very pretty and room is very nice
There’s a free pickup from the train station which is very nice and plus point for the hotel
However the staff needs more training in terms of their services and professionalism. Their standard is obviously not at the hotel’s level. When I reach on the first day, the young lady and gentleman that assist us with the check in is nice and friendly. However after that it’s always an older plump lady that is at the front desk during the day and her attitude doesn’t makes me comfortable. I was writing something to pass to her and she keep rush me to be faster and the way she talks makes me feels as if I’m at a market instead of hotel. And also the aunty that manned the laundry area. When I was washing my clothes around 3-4pm, she said I occupied both laundry pod and other ppl can’t wash it. I told her nicely that I will come and take out the cloth on time. I mean there’s so many ppl that leave their clothes in the laundry and dryer pod after clean and dried for hours or overnight. Doesn’t that occupied the pod as well and others cant use it? Then she still continues to nag and said me about using both pod. Once again I told her nicely the same statement. Then she continues again and keep repeating the same thing to me over and over again and I snap back at her only she stop. What’s wrong with her? There’s a saying 给你脸 你还蹬鼻子上脸了?以为我很好欺负吗?Please give more training to both of the staff so they don’t ruined the reputation of your hotel. And there’s a staff that told me to pay for the lost card. I misplaced a card before with other hotel and never been told to pay for it. They just simply void the card. It’s only 10-20 rmb which is not a lot tho but it really ruins my impression for this hotel. I mean this hotel is very pretty and I would love to stay there again if I’m visiting Lonyan again but with this kind of staff around, I will think twice before deciding my stay next time. I stayed Wanda and Fliport Hotel in Lonyan before and the price for these 3 hotels doesn’t difference much but their staff definitely handle customer with more professionalism and better attitude
ผผู้เข้าพักHotel outlook, environment, facilities look brand news and neat. However front desk is too small and not enough manpower to service customer.
Coffee shop Breakfast has many varieties and taste good.
โรงแรมใน IslandRingBlvd/Huangcuo Beach/Convention Center, เซียะเหมิน
ราคาต่อคืนเริ่มต้น:€ 35
9.6/10
ดีเลิศ
ผผู้เข้าพักAs it wasn't a busy time and we were staying for a whole week, on check they upgraded us to the Wooden Loft Family Room, which was quite nice. The room was comfortable with big windows and a nice view across the stream to the forest. It was great to have a washing machine and the washing machine had a dryer function as well so we could still dry our clothes when it was cloudy and cool. The smart toilet was a bit disappointing as the controller wasn't very responsive and the flush was very weak. The tub was nice though the water was not quite hot enough to make it comfortable. Most of all we enjoyed the courtyard area and the breakfast/restaurant area, especially the tea room. They are really well designed and organized and provide a nice space to relax and read and write. The breakfast was quite nice, they provide a serving size based on the number of people, though it was often not enough for us and we normally asked for another serving. They also brought a fruit and yogurt platter to the room in evenings which we also enjoyed. The location is convenient to walk down to the Yuchanglou Tulou in Xiabancun, though part of the way will be on the main road which can be busy with traffic. To get to other areas such as Tianluokeng and Taxiacun it is also possible to walk, though again sometimes you have to walk on the main road as there is no walking path or small side road. There is a tourist bus service that goes between the scenic spots and you can even flag them down in between though you are supposed to have purchased a transportation ticket first and that is not striaghtforward to get if you didn't get it in advance. So, most guests come with their own car or rent one. If arriving by train, while trip.com shows the Yongding and Longshan railway stations as the closest, actually the quickest and most convenient station is the one at Nanjing. Also, because the hotel is within the scenic area you do need to purchase tickets to enter, either online tickets or paper tickets at the gate.