Old hotel building, but maintained properly. Sparse on the bathroom amenities, only 1 bar of soap, shampoo, conditioner, shower gel, and body lotion.
Bring your own toothbrush and paste, maybe they have them, but I didn't tty asking.
Pretty good location for a transit stay.
The location is perfect. Great staff specially the one's from Front Desk. Very accommodating and cheerful to assist. We love that they have good coffee, their toiletries are outstanding. The only thing is we went for the pool area to relax but it was very dirty. The sauna was not set yet so we had to wait. The hot tub was warm not hot enough. Understandable that its outside pool so definitely there is going to be a lot of tree debris but if to maintain it is possible to keep it clean. The floor are of the pool accumulated a lot of sandy texture and a lot of floating stuffs.
We had a wonderful stay at the Hilton Vancouver. The location is excellent—central and convenient for getting around the city. The room was clean, comfortable, and well maintained, and the staff were professional, welcoming, and always ready to help. Overall, it was a pleasant and relaxing experience, and we would happily stay here again.
Hotel is close to restaurants and coal harbor. Very dated inside. Parking lot is directly beneath the hotel. You can also do street parking. Be careful to buy ticket till 10pm. A parking enforcement officer actually came by at 9:30pm. After 10pm it is free till 9am
It’s such a fabulous hotel! The location is perfect — very convenient for visiting all the main attractions. The staff are incredibly nice and welcoming. I’ll definitely choose this hotel again next time I’m in Victoria.
MMikki LizFirs of all, the receptionist was very friendly and had a big smile on her face during both check-in and check-out (it was the same lady), warm and nice lobby.
Second, the room was smaller than I expected, smaller than what the website showed but it was clean.
Third, when I arrived it was almost impossible to find a parking spot (see pic 4) because there were several hotels in the same area. I had to wait in my car for about 20 minutes until someone finally left so I could park and check in.
Fourth, hotel parking is quite expensive $34 per night for self-parking and $39 for valet. The underground parking lot is right next to the garbage room (see pic 5) which was disgusting and horrible. I also saw two guys working in the parking area and they seemed really unfriendly. If they ever film another Conjuring series this could be a perfect location.
To be fair, I did notice that several other 4 star hotels in Whistler have similar parking conditions: dark, old and dirty.
Fifth, it was a bit cold at night and I tried to adjust the room temperature but it didn’t work. I mentioned this to the lady when I checked out.
If you asked me if I would stay there again, probably NOT. The price is okay for the room and the location is very convenient there’s an Old Spaghetti Factory inside the hotel and several bars, restaurants and shops are just 5–10 minutes away on foot.
Kkate70Very nice hotel with good location..and view of the Fraser River...kind welcome from the receptionnist with a gift by check in...bottle of water ,& chocolate. Enjoy your stay & chlill and discover this beauty hotel
AAmandaWThe hotel is conveniently located and the front desk is helpful. It was however no good to have a stranger knocking on my door asking to check the smoke alarm in my room without prior notice from the hotel. I had let the unaccompanied stranger in at my own risk (single woman) which was bad.
Feedback to the uniform staff in the hotel and was told nothing can be done which is disappointing.
TTrish Hope BinghamThis was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck.