Great hotel.
Took me a while to figure out how to use the tv.
The pool was great although on the cooler side.
Half the lights in the pool room didn’t work so half was quite dark. I didn’t like it but it didn’t stop me swimming
The view from the room was stunning
⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns
We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome.
Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels.
Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.
The service staff is very good. There is a shuttle to the bus station. Traveling into the city is convenient, just a 3-minute walk to the bus stop. Breakfast is provided. But every evening each day there will be a different meal served. The rooms are clean, fragrant, and the mattresses are very soft.
The Front Desk's service is very good, they helped us to make a call to the tourist spot in Gold Coast to facilitate us to change a booking time successfully to avoid missing travel schedule.
This hotel has a very convenient location, the rooms are very spacious and clean, with a view overlooking the lush green park, which is extremely comfortable.
While the location is good, you do get street noise. The walls are paper thin so you can hear the noise from others. The first night there, we had lots of banging noises from pipes or wires in the wall. Had to ask several times to move rooms before we got to move. If you are travelling from overseas, you will need a power adaptor too. Overall, felt like the place was very over priced and too noisy.
ดีมาก
45 รีวิว
8.7/10
ราคาเริ่มต้น
INR 12,939
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 4 ดาวทั้งหมดในควีนส์แลนด์
รีวิวล่าสุดสำหรับโรงแรมในควีนส์แลนด์
ดูทั้งหมด
9,0/10
ยอดเยี่ยม
ผผู้เข้าพักGreat location for the gabba and the small kitchen area with fridge was a bonus. It is advertised as with a swimming pool but it is no more than a jacuzzi with only 6 sun loungers, a really small space.
The room wasn’t as clean as u would have expected , floors were dirty on both tiles and carpet and the shelves were very dusty
ผผู้เข้าพักExcellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!
ผผู้เข้าพักIt was a bit painful from the get go checking in. You have to go to a different hotel a block over. There is nowhere to park to check in. I called the number to be put through to a call centre that isn’t on site.
Call 1: yes you can park in the visitor parking just buzz and they’ll let you in.
Call 2: while blocking the driveway I’m unable to find a buzzer that reaches reception. Operator sounds confused, I hang up and someone is coming out so I sneak in.
Call 3: I’m parked in visitor parks, go up the lift and come out at another building. She again sounds confused. If I go out the door I won’t be able to get back in without a fob, so I’m asking which way I should go. There are no signs to tell me how to get to Ivy and Eve apartments. I eventually find a worker who takes me around to reception. Sorted. Or so I think.
I check in with reception. The girl was really lovely and informative. So I think, until I reach the carpark of the next building I’m staying at. The sheet of paper she gave me says “your allocated car space is 131 and is located on 55. I drive in looking for level 55, car space 131. Neither of these exist.
Call 4: Where is my carpark? Am I missing something. Keep in mind every time I call I’m asked to give all my details so they can verify my booking so by now I’m pretty tired of it all. She finds my booking and says oh yes you’re in park 55 on level B1. (See photo for why I was confused!)
I drive around the carpark looking for a 55. It doesn’t exist. All carparks are labelled with a sign saying Art house and 4 numbers. Ok maybe it’s the last 2? Nope doesn’t exist. After driving around for a bit I realise there are numbers on the ground of the carpark that are completely different to the signs (I didn’t look at the ground because the signs said art house)
So finally I work out that this is my park. Another confused guest stops to ask me where his park might be and I explain it’s the floor ones not the art house signs. So I wasn’t the only one.
Ok so park the car, go upstairs to room 1106 which of course is on floor 10. Makes sense lol. As soon as I open the door I’m hit with a wet musty kind of smell. Like the place had been flooded and not allowed to dry out properly maybe? I opened all the windows and when that didn’t work I went and bought some air freshener to hide the smell a bit.
We left all the doors open all night and next day and the smell improved. The lounge chairs are not comfy if you’re looking for a stay in watch Netflix type staycay, but the beds are really comfy. The place was pretty immaculately clean so that was nice. And washer dryer were great to have.
If I had have known I’d need to go through all that checkin at another building I would not have booked. Maybe I missed the part that mentioned this? Ahh well we enjoyed our stay in general, it just didn’t get off to a good start.
ผผู้ใช้ไม่ระบุชื่อOverall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.
ผผู้เข้าพักSurfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.