BBe-Live TodayThe hotel is a Marriott brand so they have strong attention to customers. Unfortunately I had some issues with the cleanness of the towel and water pressure in the shower and I reported it immediately. I received the full support from management. In particular, Taj from reception went above and beyond to help and make my stay enjoyable, Thank you so much Taj: those subtleties turn what could have remained a bad experience into an enjoyable memory.
A big thank you to all the staff!
A special thanks goes also to Laura, a young smiling girl in the breakfast service. She prepared delicious omelettes every morning with great care and love :) Thank you so much and wish you all the very best!
HHoubareniMy stay was exemplary, characterized by a prime location and outstanding facilities. The room’s cleanliness was maintained to the highest standards, and the culinary offerings were truly world-class. Above all, the staff’s professional service ensured a seamless experience from check-in to departure.
JjierongSpacious place with a working kettle and complimentary tea and instant coffee. Enough plugs to go around and toilet amenities were all great, although the water would splash and form a puddle below the toilet bowl. Floor, toilet, beds, pillows and comforters were all comfortable and clean. TV has decent channels and the cupboard had sufficient hangers. Also good amount of surface spaces to place our things and luggages. Great place with amazing value and very accessible with a tram station right outside the entrance! Service staff were very helpful and friendly, and fluent in English. Superb place!