โรงแรม 5 ดาว ในอำเภอปอร์โต้ โปรตุเกส

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

ระดับการบริการของโรงแรมนั้นยอดเยี่ยมมาก 👍 พอผมเข้าไปในโรงแรมบริกรที่ประตูก็ทักทายผมด้วยรอยยิ้มและถามผมว่าอยากให้ช่วยถือกระเป๋าเดินทางไหม ฉันบอกว่าไม่ขอบคุณ😊! เมื่อฉันเช็คอินที่เคาน์เตอร์ พนักงานเสิร์ฟก็ให้เครื่องดื่มและผ้าร้อนเช็ดมือพร้อมรอยยิ้มบนใบหน้าให้ฉัน เขาฟรีจริงๆ👍 อีกคนที่ชื่นชมคือพนักงานทำความสะอาด เดิมทีคิดว่า ฝาปิดแบตดินสอไอโฟนหายเลยเลิกหาแล้ว แต่พอเดินกลับห้อง พอเดินไปตามถนน ก็เห็นว่าห้องนั้น สดใสและสะอาดและมีของที่ทำหายไว้บนโต๊ะ ฉันรู้สึกขอบคุณเธอจริงๆ ที่ช่วยฉันหาฝาครอบแบตเตอรี่สำหรับดินสอ iPhone ของฉัน จริงๆ แล้วบริกรทุกคนในโรงแรมน่ารักมาก👍 และคุณภาพการบริการก็อยู่ในเกณฑ์ดี สภาพแวดล้อมของโรงแรมสวยงาม สะอาด และสะดวกสบายมาก

Front desk not as helpful as expected. Asked them to help me book dinners, never let me know if they manage to book for me. I was early due to change of flight. Requested for early check then says she will inform me so I waited. She didn’t make sure I didn’t wait too long. So I went for a walk and requested to text me when room is ready. She didn’t do that too. So service is not great

We had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay. One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep. Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience. Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel. The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal. Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!

โรงแรมตั้งอยู่ในทำเลที่ดีเยี่ยม สามารถเดินไปยังสถานที่ท่องเที่ยวหลายแห่งในเมืองปอร์โตได้อย่างสะดวก โรงแรมตกแต่งอย่างสวยงาม ห้องพักมีขนาดกะทัดรัด แต่การตกแต่งช่วยเสริมให้รู้สึกเหมือนเป็นโรงแรมบูติก ฝักบัวอาบน้ำดีเยี่ยมที่สุดเท่าที่เคยใช้มา น้ำแรงและปรับอุณหภูมิได้ง่าย ผลิตภัณฑ์อาบน้ำก็ดี เตียงนอนสบายและผ้าปูที่นอนสะอาดหมดจด พนักงานต้อนรับส่วนใหญ่มีประสิทธิภาพและเป็นมิตร ห้องพักมีอุปกรณ์ครบครัน เช่น เสื้อคลุมอาบน้ำ ร่ม ไดร์เป่าผม เครื่องชงกาแฟและแคปซูล ฯลฯ อย่างไรก็ตาม มีบางสิ่งที่โรงแรมสามารถปรับปรุงได้ง่ายๆ ดังนี้: อาหารเช้าไม่แนะนำอย่างยิ่ง ตัวเลือกน้อย ไม่สดใหม่ หรือไม่ได้ใช้วัตถุดิบในท้องถิ่น และราคาสูง มีร้านอาหารที่ดีกว่านี้อยู่ใกล้ๆ หมอนมีให้เลือกแค่สองแบบ คือหมอนเมมโมรี่โฟมแข็งๆ หรือหมอนนุ่มๆ ที่เป็นก้อนๆ ซึ่งน่าแปลกใจเมื่อเทียบกับราคาที่พัก ตอนมาถึงโรงแรมหาซื้อนมสดสำหรับชงชาและกาแฟได้ยากมาก เราถามพนักงานต้อนรับแล้ว แต่พนักงานที่บาร์ก็ทำไม่ได้ ทั้งๆ ที่เราเพิ่งรู้ตอนอาหารเช้าว่าที่นั่นมีเครื่องชงนมสดและแก้วสำหรับใส่กลับบ้านเตรียมไว้ให้พร้อม บาร์ของโรงแรมนี้ควรปรับปรุงใหม่...มันไม่ให้ความรู้สึกอบอุ่นเลย และพนักงานก็ไม่ได้ทำให้เราอยากอยู่ต่อ เนื่องจากโรงแรมไม่มี ”เลานจ์” บางทีอาจจะใช้พื้นที่นี้เป็นสถานที่นัดพบภายในโรงแรมจะดีกว่า

Excellent location — very central and incredibly convenient for getting around. The staff were extremely helpful, professional, and welcoming throughout our stay. The room was spacious and thoughtfully designed, with a very comfortable bed and pillows that made for a great night’s sleep. Overall, a fantastic experience and a place I’d happily stay again.

ADOREI!! UM SÍTIO QUE EU RECOMENDO IMENSO PARA QUEM REALMENTE QUISER DESCANSAR! O HOTEL, MUITO BEM LOCALIZADO COM UMA VISTA INCRÍVEL. MUITO BEM LIMPO, COM DETALHES INCRÍVELMENTE LINDOS! A COMIDA É MUITO BOA, PRINCIPALMENTE O PEQUENO ALMOÇO, COM MUITA VARIEDADE! 😍

A hidden gem of Porto We stayed here for four nights and felt very happy. This is five star boutique hotel with all the facilities and above all top class services to guests - we have been many five star hotels around world. The Italian owner has talents from interior designing to offering great customer experience with help from his charming and hard working daughter Flavia who was on site supervising /attending to guests everyday and was willing to go extra mile to help. All staff members are professional, attractive with nice smiles. Innes the restaurant manager (?) was very friendly and helpful. We enjoyed fabulous breakfast and a wonderful dinner with innovative dishes created/cooked perfectly. All in all we thoroughly enjoyed our stay and will recommend GA Palace and Spa (lovely spa experience showing high level of attention to detail).

We had a wonderful stay at The Rebello and truly enjoyed our two nights there. One of the highlights of our stay was the beautiful river-view room. The views from the hotel were absolutely stunning, especially in the morning and at sunset. Watching the Douro River from our room was a memorable experience and made our stay in Porto even more special. The hotel itself is stylish, comfortable, and well-designed, with a unique atmosphere that combines history and modern comfort. Overall, we were very happy with the property and would gladly stay here again. However, we felt that some of the staff were not particularly friendly, and the introduction to the hotel facilities upon check-in was quite limited. As first-time guests, we would have appreciated more information about the hotel, its amenities, and services. Despite this, the beautiful location, excellent river views, and overall quality of the hotel made for a very enjoyable stay. 進步空間。 😊🇵🇹🏨🌉

We booked this hotel which is not close to the city centre to be able to have a pool to relax after a day visiting Porto. Uber was very affordable if you are in a group, if not, there is an easy bus service to reach the city. There are some options for an evening meal+ supermarket in the area but nothing extraordinary. Dinner in the hotel looked good but we didn't have dinner only breakfast which was good. Room was big and nice, common areas were really lovely. Biggest moan/warning/suggestion for improvement would be: the lifts took for ever (15 floors all in all) lots of queues forming. The wet areas could be so much better. The outdoor pool was overcrowded all the time and had very limited loungers that people took/reserved from 9am, so people even had to sit on the floor. With nowhere to put myself, I went to check the indoor pool. A much nicer space but again nowhere to relax, no loungers or chairs.