Very spacious room. Conveniently located near Corning Glass Museum. Short drive away to dinner options. That's a nearby Thai restaurant called Nine Elephants which serves lovely Thai food.
This motel was very good value and we stayed here for 2 nights. Whilst rather dated, it was clean and having a Walmart next door was an added bonus. We used it as a base to travel to other cities in the area.
A very quiet place. clean room, quiet surrounding, kind workers, and standard breakfast with American style. If having vehicle for transportation, this place was highly recommended.
I went to a show at the amphitheatre, which is unfortunately on the other side of the lake. The hotel is a few miles from downtown Syracuse. It is safe, a McDonald's is nearby for those who like their breakfasts. Overall, it worked for a night. Close to the airport as well!
MMillerBobThis stay was not what I would call good... It was in fact a poor experience.
By this I mean.
I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins.
I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready.
At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”.
So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah...
Poor job by the room ready crew.
And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help.
5 STARS for Aaliyah
1 STAR for Cleaning Crew
(-0) for associate.
11339710****โลเคชันดีงามติดกับ Central Park เดินทางสะดวกมาก โดยเฉพาะไป Lincoln Center ก็ใกล้สุดๆ เดินหรือปั่นจักรยานไป Times Square กับ Broadway ก็สบายๆ เลยค่ะ มีอย่างเดียวที่ไม่ค่อยโอเคคือทำความสะอาดแค่ 4 วันครั้ง ถ้าปรับปรุงตรงนี้ได้จะดีมากเลยค่ะ สิ่งอำนวยความสะดวกครบครัน มีสระว่ายน้ำ ฟิตเนส สนามบาสเกตบอลด้วย
ผผู้เข้าพักMy stay and experience was excellent inclusive of location, customer service will recommend to anyone friendly and efficient staff, clean and comfortable rooms, and a pleasant atmosphere. They also offered amenities like a good breakfast