The service was excellent. The front desk guy helped us extend our check-out time for free and arranged a car for us to Budva. Ordering food from the hotel restaurant was also very convenient—the meals were delivered to our room, so we could enjoy delicious food while admiring the view from the balcony. Overall, the experience was great! Except for the slightly poor soundproofing of the room, everything was perfect. Highly recommended!
Превосходный отель. Небольшой и уютный. Потрясающий вид на залив, каждый день можно наблюдать как заходят лайнеры. Завтраки отличные. Удобные кровати. Персонал гостеприимный.
Могу смело рекомендовать данный отель, отличное месторасположение, пляж, бассейн, прекрасные завтраки
Минусы:
Не было фена в номере, но по звонку принесли, также при уборке горничная не оставила новую воду, также по звонку принесли, но на отдыхе как-то не очень хочется заморачиваться со звонками и просьбами того, что и так должно быть, поэтому пожелание - улучшить сервис и будет 5+
The hotel I stayed at was a small, cozy, and clean place by the sea. The staff were friendly and welcoming, making me feel right at home. Everything went smoothly and perfectly. If I have the chance in the future, I would definitely stay here again!
The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away.
Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason.
Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice...
As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.
AAnastasiaМогу смело рекомендовать данный отель, отличное месторасположение, пляж, бассейн, прекрасные завтраки
Минусы:
Не было фена в номере, но по звонку принесли, также при уборке горничная не оставила новую воду, также по звонку принесли, но на отдыхе как-то не очень хочется заморачиваться со звонками и просьбами того, что и так должно быть, поэтому пожелание - улучшить сервис и будет 5+
QQlobThe only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away.
Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason.
Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice...
As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.
ผผู้เข้าพักThe service was excellent. The front desk guy helped us extend our check-out time for free and arranged a car for us to Budva. Ordering food from the hotel restaurant was also very convenient—the meals were delivered to our room, so we could enjoy delicious food while admiring the view from the balcony. Overall, the experience was great! Except for the slightly poor soundproofing of the room, everything was perfect. Highly recommended!
ผผู้เข้าพักThe hotel I stayed at was a small, cozy, and clean place by the sea. The staff were friendly and welcoming, making me feel right at home. Everything went smoothly and perfectly. If I have the chance in the future, I would definitely stay here again!
ผผู้เข้าพักПревосходный отель. Небольшой и уютный. Потрясающий вид на залив, каждый день можно наблюдать как заходят лайнеры. Завтраки отличные. Удобные кровати. Персонал гостеприимный.