SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
ผผู้เข้าพักITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
VVk ravendara kumara GounderI would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
NNSPNKThe hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
ผผู้เข้าพักThis is what i would call a perfect hotel if i can call one... Nothing was amiss and stay was comfortable beyond our expectations. Be it room, be it staff , be it buffet , be it location...just what anyone can expect. Highly recommended and will definitely stay here again
PPANCHALWe stayed here for 2 days and booked total 3 rooms. Overall experience was amazing. Rooms are big and beautiful. They were clean and well organised. Each and every staff member was humble and helpful.
The pool experience was really good. Best thing for my boy. He was very happy. The view from our room was amazing. Even from roof top you will witness thee beauty of Amritsar.
We had breakfast here and special appreciation for food/restaurant staff. They were a great host. Again it was a great experience. I totally enjoyed my stay here and would definitely love to come back
ผผู้เข้าพักСамый комфортный для меня отель в Чардигархе.
Щаботливый сервис, в номере все есть , даже весы. Шикарная кровать и белоснежное белье, не хочется вылезать. 24ч фитнес, и бассейн, хоть и небольшой но приятный. Много сикхов при входе в нарядных тюрбанах. Люблю сикхов