1. Шикарная лесная тропа на территории отеля- купались и в реке, и в горном ручье
2. Очень необычное милое лобби с рыбками
3. Уютные номера- виллы
4. Завтрак скудный
5. Массаж не айс
6. Добрый внимательный персонал
Very nice and beautiful hotel, built with high-quality materials and a great design. However, my biggest disappointment was that a 5-star hotel did not provide complimentary water in the room, instead selling it for $4.50 per bottle. This is especially surprising in Costa Rica, considering that the room costs over $1000 per night.
It feels quite disappointing and even greedy that they are unwilling to meet basic international standards of service. In my opinion, the management should take inspiration from hotels in Asia and the Middle East, where guest service is often much more thoughtful and complete.
I felt that instead of providing small essentials as part of the service, they were trying to charge extra for everything, which negatively affected the overall experience.
สุดยอด
105 รีวิว
9.6/10
ราคาเริ่มต้น
฿ 19,119
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 5 ดาวทั้งหมดในอลาเควลา
รีวิวล่าสุดสำหรับโรงแรมในอลาเควลา
ดูทั้งหมด
9.6/10
สุดยอด
GGAPONVery nice and beautiful hotel, built with high-quality materials and a great design. However, my biggest disappointment was that a 5-star hotel did not provide complimentary water in the room, instead selling it for $4.50 per bottle. This is especially surprising in Costa Rica, considering that the room costs over $1000 per night.
It feels quite disappointing and even greedy that they are unwilling to meet basic international standards of service. In my opinion, the management should take inspiration from hotels in Asia and the Middle East, where guest service is often much more thoughtful and complete.
I felt that instead of providing small essentials as part of the service, they were trying to charge extra for everything, which negatively affected the overall experience.
SSERGEI VIKTOROVICH1. Шикарная лесная тропа на территории отеля- купались и в реке, и в горном ручье
2. Очень необычное милое лобби с рыбками
3. Уютные номера- виллы
4. Завтрак скудный
5. Массаж не айс
6. Добрый внимательный персонал