ผผู้เข้าพักThis was our first stay with B&B Hotels, and the first of 5 bidet hotel stays during a two week road trip around France.
The B&B hotel in Alençon stood out for several reasons. The availability of EV charging stations was a real bonus and made our journey much easier. The staff on site were exceptionally helpful and welcoming, quite a contrast to our experience of many of the other budget hotels.
Staff suggested we ate in neighbouring restaurant where we got a 20% discount. Even though it had gone 9pm. Restaurant were happy to accept us and our discount was applied.
Breakfast was another highlight: hot, well-prepared, and consistently replenished, which made for a great start to each day. Our room was also noticeably more spacious than the one we had in Toulouse, and the shower was excellent, with plenty of space, strong water pressure, and reliably hot water.
What really made this stay memorable, however, was the staff. Across all five B&B Hotels we stayed in the week, the team here in Alençon were by far the most engaged, attentive, and customer-focused.
ผผู้เข้าพักHotel itself is a great place for a night, however despite informing the hotel twice via email and on original booking form, i was given a first floor room, despite requesting a ground floor as i was travelling with my 84 year old mother, who has difficulty in negotiating stairs and no elevator was available, so despite the hotel being great, i won’t be staying there again as it’s unreliable to honour requests, very disappointing.
ผผู้ใช้ไม่ระบุชื่อPros: The staff is very nice and welcoming. We had a room on the first floor, which was very convenient since the hotel does not have an elevator. However, if you are traveling only with backpacks, this should not be a problem. Although the hotel is relatively inexpensive, it is very cozy and comfortable. We stayed in a room with three beds: one large bed and two smaller beds, as well as a spacious bathroom. Just be aware that the hotel does not provide slippers, but you can ask for water bottle.
Cons: The towels could be cleaned better, as they already look quite gray and worn. And on the second day, the housekeeping staff only brought fresh towels and did not make the beds.
ผผู้เข้าพักBasic hotel. The location is good, close to the center by walk or car. The room is small and the bathroom is like a camper. I don’t like that you have to pay for the amenities. The breakfast is ok, according to the price. You can bring you dog with you and enjoy the breakfast in the terrace. Also there is a check-in machine in the parking to do it if you come late.