I think i booked deluxe room, during holidays. i didnt get room with nature /garden view. The hallway was so loud i can hear the people walking and fixing on next door.
Its beautiful hotel but it requires a lot of fixing, the gym, the wellness spa which tagaytay /batangas are knowned . The roofdeck jacuzzi is not fixed, white walls turned into yellow . But i still love the vibe. I love nature , gardens.
We had a great stay at Hotel Casiana! The staff were very friendly and accommodating and the room was clean, comfortable, and relaxing. Everything was smooth and enjoyable. Highly recommended!
When we arrived at the resort, the nature vibe and peaceful ambience instantly stood out. The staff, even the guard at the front gate, welcomed us with smiles and their service was consistently great from check-in to check-out.
Check-in was super quick, which I appreciated since I was with a senior citizen. We stayed in Cabana 101, the room was spacious and had everything we needed. There were two dining tables, one in the patio and one inside, plus a griller. The jacuzzi inside the room was such a nice bonus which my mom really enjoyed, and toiletries were already provided in the bathroom.
One of my favorite parts was the buggy service. My mom is a senior and a PWD, and she really enjoyed it. We didn’t even need to use her mobility scooter at all.
The pool area was clean and well maintained, and the hot spring was so relaxing. The view around the resort was beautiful too. Breakfast was okay for the price, but again, the staff made the experience so pleasant because they were very accommodating and warm.
I also love that it’s pet-friendly. My only small suggestions would be to limit the live band until 10 p.m. since it’s a nature resort and maybe add more sockets inside the room. Oh and also, maybe add a light in the griller section of the Cabanas. We had to use our flashlights when we grilled at night.
Overall, we had such a good stay. The place was peaceful, the staff were amazing and highly commendable, and we’re already planning our next visit!
We recently had the pleasure of staying at timberland I would like to commend the entire team for delivering an exceptional hospitality experience.
From the moment I arrived, I was impressed by the warm welcome and the high level of professionalism demonstrated by all staff members. The front desk team was efficient and courteous, making the check-in process seamless and pleasant.
The room was impeccably clean, well-equipped, and provided a comfortable space to relax.
I would also like to highlight the excellent service provided by the staff. The meals were delicious, with a wide range of options, and the service was prompt and attentive.
Special mention to angelica,kar,jerome who went above and beyond to ensure my stay was comfortable. Their dedication and customer-first approach truly made a difference.
Overall, I highly recommend timberland to both business and leisure travelers seeking top-notch service, comfort, and convenience. I look forward to returning in the future.
i love the view from the 6th floor room though the steps are quite challenging :) they also allow pet which is great though the only concern i had was that they charged me 2K PHP for additional fee on top of the pet cleaning fee per day (which is not part of the fine print) which is kind of weird honestly. they should manage guests of the fees that they will eventually charge for the pets at the onset. apart from this, i dont have any concerns with the property - staff are friendly and location is great!
I love how close the place is to so many food hub. The place was clean and staffs are nice. The only thing I didn't enjoy was how close our room is to the reception so we can hear people havin conversations all the time. But overall stay 👌 will def come back.
ผผู้เข้าพักWe recently had the pleasure of staying at timberland I would like to commend the entire team for delivering an exceptional hospitality experience.
From the moment I arrived, I was impressed by the warm welcome and the high level of professionalism demonstrated by all staff members. The front desk team was efficient and courteous, making the check-in process seamless and pleasant.
The room was impeccably clean, well-equipped, and provided a comfortable space to relax.
I would also like to highlight the excellent service provided by the staff. The meals were delicious, with a wide range of options, and the service was prompt and attentive.
Special mention to angelica,kar,jerome who went above and beyond to ensure my stay was comfortable. Their dedication and customer-first approach truly made a difference.
Overall, I highly recommend timberland to both business and leisure travelers seeking top-notch service, comfort, and convenience. I look forward to returning in the future.
ผผู้เข้าพักWe had a great stay at Hotel Casiana! The staff were very friendly and accommodating and the room was clean, comfortable, and relaxing. Everything was smooth and enjoyable. Highly recommended!
ผผู้เข้าพักComfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖
JJapheth Paduai love the view from the 6th floor room though the steps are quite challenging :) they also allow pet which is great though the only concern i had was that they charged me 2K PHP for additional fee on top of the pet cleaning fee per day (which is not part of the fine print) which is kind of weird honestly. they should manage guests of the fees that they will eventually charge for the pets at the onset. apart from this, i dont have any concerns with the property - staff are friendly and location is great!
RRosalieWe recently stayed at Family villa 1 and was thoroughly impressed with everything—from the moment we arrived to the moment we checked out. The staff were incredibly warm, welcoming, and professional, always ready to assist with a smile.
The room was spotless, cozy, and well-equipped with all the essentials (and more!). I especially appreciated the attention to detail—the comfy bed, free use of karaoke. The hotel’s location is perfect.
Overall, exceeded my expectations. I highly recommend this hotel. I’m already looking forward to my next stay!
RreinajynThe hotel staffs were accommodating. However, upon checking in, supplies like tissue paper and bottled waters weren't sufficient with the duration of our stay. Yes, it can be requested, but we somehow expected to have at least 2 rolls of tissue for a family of five that's staying for 3d&2n. The location of the hotel is not really accessible for someone who doesn't have a car though they provide shuttle services around the vicinity of the hotel only (it is not what is advertised that we saw on socials). Ride-hailing apps aren't available in the area and metered taxi arrangements are too expensive for a short trip.
Free breakfast are also offered in buffet style and plated (depending on the day). It was good.
The Bar Cielo is something I would recommend to only have an experienced but not something to return to.
Amenities like games have a discount if you're an in-house guest. Heated pool and gym are the only amenities you can enjoy for free.
In a nutshell, the treatment of the staffs are great. The location and availability of tnvs makes the stay stressful. The experience to the hotel was worth coming back bringing our own car.
Ps. The road leading to the hotel is very steep.
ผผู้เข้าพักWe had a pleasant experience with our stay here at Casobe. The service was great and staff are all friendly. The place and the ambiance is amazing. My family enjoyed our stay here. Can't wait to come back again. Highly recommended place.
AA. AvecillaWhen we arrived at the resort, the nature vibe and peaceful ambience instantly stood out. The staff, even the guard at the front gate, welcomed us with smiles and their service was consistently great from check-in to check-out.
Check-in was super quick, which I appreciated since I was with a senior citizen. We stayed in Cabana 101, the room was spacious and had everything we needed. There were two dining tables, one in the patio and one inside, plus a griller. The jacuzzi inside the room was such a nice bonus which my mom really enjoyed, and toiletries were already provided in the bathroom.
One of my favorite parts was the buggy service. My mom is a senior and a PWD, and she really enjoyed it. We didn’t even need to use her mobility scooter at all.
The pool area was clean and well maintained, and the hot spring was so relaxing. The view around the resort was beautiful too. Breakfast was okay for the price, but again, the staff made the experience so pleasant because they were very accommodating and warm.
I also love that it’s pet-friendly. My only small suggestions would be to limit the live band until 10 p.m. since it’s a nature resort and maybe add more sockets inside the room. Oh and also, maybe add a light in the griller section of the Cabanas. We had to use our flashlights when we grilled at night.
Overall, we had such a good stay. The place was peaceful, the staff were amazing and highly commendable, and we’re already planning our next visit!