⭐️⭐️⭐️⭐️☆
From the moment we arrived, we were warmly greeted by the smiling guards and helpful bell attendants. Check-in was quick, the lobby was clean and relaxing, and every staff member we met was courteous and welcoming.
Our family room was spotless, fresh-smelling, and spacious with a lovely view. The heated pool was perfect for the cool Tagaytay weather, and the staff at the pool and bar were very friendly. Breakfast was good though the selection was limited, and the breakfast receptionist could be more pleasant.
The front desk manager was attentive and accommodating, even offering a free late checkout. Overall, Hotel Casiana is a wonderful place for a relaxing and safe family stay — definitely worth coming back to! 👨👩👧👦✨
🛏️ A Pleasant Stay That Delivers Value
I recently stayed at this hotel and was genuinely impressed by the overall experience. The cleanliness stood out immediately—from the spotless lobby to the well-maintained rooms, everything felt fresh and hygienic. Housekeeping was consistent and thorough, ensuring that the room remained tidy throughout my stay.
Staffs are friendly and professionals. However rooms need to be disinfected. Our first room has lots of small cockroaches. Second room, after we requested for replacement, is better. Still we noticed small cockroach in the bathroom…
We booked a Superior Room via Trip.com, which mentioned an option between a king-size bed or two single beds. However, upon confirming directly with the hotel, we were informed that the room only comes with a king-size bed—there is no option for two singles. This was quite disappointing as the listing was misleading.
We then requested to upgrade our room, but on the day of our check-in, we were told it was unavailable due to a leak from the rain. With limited options, we had to proceed with the original room and pay extra for an additional bed, which was unfortunately not very comfortable. Unfortunately, the beddings also had multiple tears, which affected the overall comfort.
Additionally, the TV wasn’t working due to cable issues, and the other room we booked ended up not being used. We were told the front desk would be informed, but no clear update was given.
Lastly, the WiFi signal was very weak—I had to leave the door open just to get a stable connection.
While the staff were polite, we hope the hotel can improve on communication, listing accuracy, and room amenities for a better guest experience.
The Hotel was sm & a bit isolated... about 2 Km away from shops, restaurants & main road. The place was open and had sofas in open areas for you to chill.. and enjoy the views/ cool weather.
The staff were helpful & let us borrow electric adapter (when available) for our phone charger.. you might want to buy one in advance! They also help us rent a full day Tuk-tuk as there was generally no taxi nearby.
The rooms have AC but there's NO REMOTE.. you have to stand on a chair in the middle of your sleep to adjust...
My partner and I recently stayed at this hotel for a weekend escape, and it exceeded every expectation! From the moment we arrived, the staff made us feel welcome with warm smiles and a quick check-in. Our room was stunning – elegantly decorated, spotlessly clean, and with a balcony offering breathtaking views of sunset/mountains. The bed was like sleeping on a cloud and made it feel truly special. Will definitely recommend this to my friends!
Had a nice and relaxing stay at Quest Hotel Tagaytay. The room was spacious and comfortable, perfect for a short getaway. However, I do hope the bathroom cleanliness can be improved a bit more. Also, it would be great if the lobby had more comfortable seating for guests waiting to check in. Overall, still a pleasant experience and would consider staying again.
HHRys⭐️⭐️⭐️⭐️☆
From the moment we arrived, we were warmly greeted by the smiling guards and helpful bell attendants. Check-in was quick, the lobby was clean and relaxing, and every staff member we met was courteous and welcoming.
Our family room was spotless, fresh-smelling, and spacious with a lovely view. The heated pool was perfect for the cool Tagaytay weather, and the staff at the pool and bar were very friendly. Breakfast was good though the selection was limited, and the breakfast receptionist could be more pleasant.
The front desk manager was attentive and accommodating, even offering a free late checkout. Overall, Hotel Casiana is a wonderful place for a relaxing and safe family stay — definitely worth coming back to! 👨👩👧👦✨
DDonato JrI sincerely hope that the rooms in the accommodation will undergo necessary upgrades to enhance their comfort and functionality. Additionally, I would like to request that the issues concerning the water shower heating and water pressure be promptly addressed and resolved. Ensuring that these facilities are in proper working condition is crucial for the overall satisfaction and well-being of the guests.
TTimothy DanielIt was raining hard and the wind was blowing, really hard to go down the stairs but they assisted us going down, did not offer any spare umbrellas, had to use my own umbrella. Service was so-so considering we were only one of the few guests at the resort on a windy weekday. The suite room is absolutely spacious, they now have a new tv that allows you to watch netflix. The only issue we had was the bidet/sink was leaking and we only saw it the following day.
EESTEE GWA7I had an exceptional experience during my 3rd stay at Microtel South Forbes hotel. From the moment I arrived, the staff welcomed me warmly ( thanks Ms. Marj and Ms. Aimerie ) and went above and beyond to make me and my wife feel comfortable. The check-in process was smooth and efficient, and every staff member I encountered was courteous, professional, and attentive to detail.
The room was spotless, well-prepared, and equipped with everything I needed for a relaxing stay. Housekeeping maintained the cleanliness impeccably, and I truly appreciated the little touches that showed great care.
RRosalieWe recently stayed at Family villa 1 and was thoroughly impressed with everything—from the moment we arrived to the moment we checked out. The staff were incredibly warm, welcoming, and professional, always ready to assist with a smile.
The room was spotless, cozy, and well-equipped with all the essentials (and more!). I especially appreciated the attention to detail—the comfy bed, free use of karaoke. The hotel’s location is perfect.
Overall, exceeded my expectations. I highly recommend this hotel. I’m already looking forward to my next stay!
WWrecks21It was a memorable stay with my family as it was my wife's birthday. I booked it less than a month before our stay and I was only able to get the Attic room. The room was very spacious with 2 single beds and 1 double bed. Unfortunately, the attic room with veranda was not available on our chosen date. I also indicated in the booking that it was my wife's birthday so at least I was expecting balloons or a slice of cake (which all of the hotels that we went to provide) ready when we enter the room. But nothing, I'm not sure if they don't really do this at their hotel. Food was great and the children enjoyed the indoor pool. Though they offered free shuttle service around the property but since the roads are steep it may be burdensome to take a quick stroll around the property if you want to get some fresh air and a little bit of exercise while enjoying the view of the tall lake. We also played bowling and they also have table tennis and billiards as well. The property also has a baroque style Chapel which is perfect for weddings. If you want to book a room, better if you book the lake view if available. The interior of the main building was magnificent, with wooden floors and oversized wooden doors. The huge foyer with what looks like a handcrafted wooden chandelier really gives the place a cozy and rustic feel. Overall, we enjoyed our stay, the only thing is that they need to work on how to make the stay more personal to the guests. A little extra mile of having prepared something like a simple decoration of balloons and birthday greetings would have been nice. For a hotel that normally has wedding, birthday, Christening events they should have something always available for them to use.
ผผู้เข้าพักI was in CaSoBe with my family in February 2024. It has been a great holiday! The sea view from our cabin, the beach sunsets and the big swimming pools were a hit.
The personnel of the resort were really friendly and always ready to answer our needs and questions.
In particular, I would like to mention Mr. Alexis, who accompanied us in some trips around the area. He has been so kind and friendly with us and our kids and showed us all the best spots to visit, allowing us to experience the real Filipino life and tastes. A special thanks also to Marcus, from the resort management, who contributed to make our holiday memorable.
We highly recommend Calatagan South Beach resort for any visitor who likes to find a clean, friendly and relaxing environment for his holiday. We hope to be able to go back sometime!
Chiara