Booked two rooms for my sister and her girlfriend’s family. They had a great and comfortable stay. Rooms were clean and modern and location was excellent. Perfect for anyone vacationing in Sorsogon.
Las instalaciones están muy bien, el servicio es excelente, el trato exquisito. Está situado en el centro de Naga. La estancia fue muy agradable y me encantó el desayuno. Altamente recomendable.
The service provided by the staff was very good. They were all respectful to the guests.
The food in the included breakfast buffet was great. The food variety was excellent but it didn’t have any fruit juice available. Otherwise the Lotus Blue cafe also had great food at a very reasonable price.
The location was very close to the main downtown area and walking distance to clean malls with plenty of food and restaurant options. The area is also very safe and friendly.
Unfortunately, we had a bad experience with the room. The hot water heater inside the room was not working. We immediately reported that to the front desk. They sent a maintenance mechanic to fix it but same issue every time we tried to use the shower. They promised to replace the heater while we were away on our tour, but when we came back the hot water heater was still not working. The water from the shower would first come out very hot and difficult to adjust. Then after that the water came out very cold. I reported the same issue to the front desk but no results. Thank goodness we were only stuck for two days.
ผผู้เข้าพักI highly recommended this hotel, madali din sya ma access. madali din sila kausap kasi nagpalipat ako ng room ung may mayon view. that why I really satisfied, saka di ka mababasa ng ulan once nag papick sa grab kasi covered ung lobby 👍👍👍
ผผู้เข้าพักThe service provided by the staff was very good. They were all respectful to the guests.
The food in the included breakfast buffet was great. The food variety was excellent but it didn’t have any fruit juice available. Otherwise the Lotus Blue cafe also had great food at a very reasonable price.
The location was very close to the main downtown area and walking distance to clean malls with plenty of food and restaurant options. The area is also very safe and friendly.
Unfortunately, we had a bad experience with the room. The hot water heater inside the room was not working. We immediately reported that to the front desk. They sent a maintenance mechanic to fix it but same issue every time we tried to use the shower. They promised to replace the heater while we were away on our tour, but when we came back the hot water heater was still not working. The water from the shower would first come out very hot and difficult to adjust. Then after that the water came out very cold. I reported the same issue to the front desk but no results. Thank goodness we were only stuck for two days.
ผผู้เข้าพักWoW! As in wow. Sayang kasi saglit lang kami sa hotel dahil flight na namin ng 6am. All amenities and the room (even the bathroom, pangmayaman huhu), 10 out of 10 talaga. Super classy, clean, cool, complete needs from towel, coffee and all. Definitely will book again here kapag nag visit ulit ako sa bicol for personal and work travel ❤️❤️❤️❤️ Sulit every penny!
Also, the staffs and even the owner mismo is friendly and accomodating. 🙏❤️
From the cost (na sulit talaga kapag nakita mo ung room), the rooms with amenities to staffs - 100% super recommended! Plus, ung tranfer to airport na kasama sa package, kahit super aga ng flight namin, they are willing to give you car service ❤️
Thank you so much, A Traveller’s Inn ❤️
P.S. Sayang di ko napicturan ung place, super pagod na kasi sa tour haha pauwi moment na kasi 😭😂😘❤️
ผผู้เข้าพักExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.