We stayed just for a day as a family of 3. Rooms were comfortable and restrooms were clean. Hotel is very close to temple and provides late check-out which is till 2pm. This is a very good plus point.
A well kept property with great ambience and the best service. The hotel staffs were so helpful. One of the best options to consider in Cochin. The hotel includes all the needed amenities and services and the location is easily accessible. The rooms were so good and clean. Overall the stay at this hotel was very pleasant and comfortable.
The recipient staff Saranya, Alan was very helpful and friendly and also room cleaning guy Anoop was very helpful thanks to them and come back again 👍👍👍
Hotel Arches is a great place to stay if you’re visiting Fort Kochi. Fantastic location near a lot of tourist attractions, shopping and cafes. Kerala Cafe is literally next door. The staff are very kind and helpful. Checkin was quick and easy. The room is basic but very clean. Bed was firm, lots of pillows and comfortable. Room faced the street but was pretty quiet and had no trouble sleeping. Aircon worked well and the room was stocked with water. No wash cloths which could be added as well as a safety deposit box…didn’t see one but also didn’t ask so it could have been there. Hotel felt very safe even as a solo woman traveler. I would definitely stay there again.
Nice stay in the hotel, rooms are clean, lifts available, it has restaurant on the same compound ( nearby ) with reasonable cost and varieties of menus. Paid airport transfer is also available.
Room was clean and hotel staff was available all the time. Restaurant downstair was good and food quality was good too. Room price was worthy for the stay and i felt happy. Wish they maintain good work for long time
Good stay. Breakfast was good. Rooms were clean. Only problem with our room was it did not have window to outside. So no sunlight in the room. We did not realize when it was morning. Otherwise, very good stay.
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
ผผู้เข้าพักIt’s a great property being so huge surrounded in a dense forest area, the rooms, service everything is amazing and the best part is even the food served. Being such a big resort, the service is top notch as whatever you ask for is serviced at lightning speed. The approach road was narrow but is properly maintained. Would definitely recommend it to fellow travellers
ผผู้เข้าพักThe hotel is located near Kochi Airport, about a 5-10 minute walk from the airport.
The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet.
The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them.
Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!
ผผู้เข้าพักneat and clean space , amenities what they are mentioned in MakeMyTrip all are satisfied. Especially there staff have good behaviour. What ever requirement needed at any time without any hesitation they do. Really appreciate that 👍
TTraveling TanThe Upper Deck Houseboat in Alleppey offers an exceptional experience for those looking to explore the serene backwaters of Kerala. The staff onboard exemplify attentiveness, ensuring that every need of their guests is met with a smile and timely service. The views from the houseboat are nothing short of spectacular, providing a panoramic vista of the tranquil waters and lush greenery that make the region famous. The room accommodations strike a perfect balance between comfort and authenticity, allowing guests to relax fully in a setting that is both cozy and reflective of the local culture. Overall, the Upper Deck Houseboat experience is highly recommendable for anyone visiting Kerala's backwaters, promising an unforgettable journey through one of India's most picturesque landscapes
ผผู้เข้าพักWe stayed here for 2 nights. The location is near the pine forest entrance, only walking distance from the hotel. The stone built hotel's architecture is a visual treat. Location is very good. The entire property and the view from the room balcony is beautiful. There is a pond and it's nice to watch. Food is good. Not impressed with the buffet dinner. Ala carte was good.
Ghee roast in the breakfast and nadan chicken curry in the dinner was very good 👍. They have a good amount of parking space. The only problem is that the road connecting the hotel and the main road is congested, full of small shops as it is the same road that leads to pine forest entrance. If another vehicle is coming from the side of the hotel, then we need to go back to main road as the road is very narrow. But, once we reach the hotel we have good parking facility. You can contact the hotel before getting into the sub road towards the hotel so that they can arrange security. All the tourist spots can be easily accessed from the hotel location. 5 stars for the location of the hotel.