As an individual traveler, I appreciate the hotel's proximity to my office, which is only a 10-minute walk. The hotel provides excellent amenities, including a microwave and refrigerator, which is fantastic. However, I was disappointed by the limited parking, the fact that some restaurants are closed on Tuesdays, and the non-functional sockets in my room, which prevented me from using the fridge, charging my devices, and even using the kettle. On the bright side, the staff is incredibly friendly. Vikas and a kind lady whose name I didn't catch were both very helpful in resolving the socket issue.
We did not eat, so cannot comment on it. The hotel was quite unusual, yet with charm in a ramshackle, real sense. It reminded me of backpacking in Asia, but staying in a nicer kind of place while doing so. The explanation for why soap disappeared from the hotel made no real sense, but as we can use the liquids it was okay... it seems an odd penny-pinching move to deny guests a simple small round disc of... 'Guest soap' during their stay. They do exist, I stay in hotels often. It's jarring not to give people soap, and overall I suggest that it is a negative cost saving given the potential loss of repeat business that such incongruences, as they build, can result in. A special thanks to the kind night receptionist.
Location is great but is expensive. They have tried to automate things but means a hit on service. Did not tell us about registering the car numberplate in a computer as part of check in. We then got stuck at a barrier just popping out to see the area. Then had to pay the barrier as no humans. Then had to make a claim. Then still waiting for the claim. Computers reduce headcount but reduce service. The hotel itself is fine but was not value for money.
Lovely place. All staff were helpful and responsive especially the lady providing breakfast and room service
ยอดเยี่ยม
33 รีวิว
9.2/10
ราคาเริ่มต้น
USD 104
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 3 ดาวทั้งหมดในวอริกเชียร์
รีวิวล่าสุดสำหรับโรงแรมในวอริกเชียร์
ดูทั้งหมด
7,0/10
ผผู้เข้าพักThe hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
ผผู้เข้าพักLovely room and bathroom was really nice with walk in shower and bath, under bed lighting which came on when going to the loo in the night which is helpful in strange places. Breakfast included
The balcony was private with amazing views. Took duck and swan food and the ducks and fish came from everywhere lovely to watch Deb
ผผู้เข้าพักWe did not eat, so cannot comment on it. The hotel was quite unusual, yet with charm in a ramshackle, real sense. It reminded me of backpacking in Asia, but staying in a nicer kind of place while doing so. The explanation for why soap disappeared from the hotel made no real sense, but as we can use the liquids it was okay... it seems an odd penny-pinching move to deny guests a simple small round disc of... 'Guest soap' during their stay. They do exist, I stay in hotels often. It's jarring not to give people soap, and overall I suggest that it is a negative cost saving given the potential loss of repeat business that such incongruences, as they build, can result in. A special thanks to the kind night receptionist.
ผผู้เข้าพักAnother great stay here, our room was the exact same as usual however some of the lights were abit naff or didn’t work this time around, no major issues but shame compared to previous stays. Likewise the tv remote was very temperamental this time around. But as it was booked in advance for a cheap night it was great.
ผผู้ใช้ไม่ระบุชื่อThe location and ambiance of this hotel are truly exceptional, and I would highly recommend it. The view was absolutely breathtaking, and the on-site spa with its indoor swimming pool added a wonderful touch of relaxation to the stay.
The only small drawback was that they were unable to provide a toothbrush upon request. Aside from that, everything else exceeded expectations.