โรงแรม 5 ดาว ในเกรละ อินเดีย

Review of O by Tamara Hotel Rating: 3.5/5 stars O by Tamara offers a tale of two experiences: the facilities earn a solid 4 stars, while the service standards hover around 3 stars—creating an interesting contrast that management should address. The Good: The hotel's facilities are genuinely excellent and well worth the visit. The infrastructure and amenities reflect thoughtful design and quality investment. The Challenging: The service execution, unfortunately, doesn't match the facility standards. During our stay, we found ourselves repeating requests multiple times—whether at the restaurant or with general hotel staff. The breakfast service was particularly entertaining in an unintended way: the staff exhibited what I'd call ”Brownian motion hospitality”—lots of energetic movement, but not always in productive directions. Items were frequently forgotten, and follow-ups became necessary more often than expected. The Concerning: We requested a late checkout until 1:00 PM. The front desk approved only a 30-minute extension, yet our bill reflected a 2-hour late checkout. This discrepancy requires immediate attention from management. Recommendations: The property would benefit from comprehensive staff retraining to align service quality with the excellent facilities. Additionally, rooms and common areas could use renovation to maintain the overall standard. Bottom Line: The facilities make this hotel worth considering, but the management team needs to invest in service training and operational consistency. With these improvements, O by Tamara could easily become a standout property. I remain hopeful that management will address these concerns promptly. Thats all!!

The hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome. Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.

Шикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках. Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов.

We had an amazing stay at this coffee plantation/resort! The hospitality here is unmatched,,,, a huge compliment to the staff who go above and beyond to make you feel completely welcome. Shoutout to Manager Krishna. From the moment we arrived, it honestly felt like going to our own home. The warmth and attentiveness of the team really stand out, which other reviewers consistently rave about as well. Another major highlight was the food; every meal was absolutely delicious and comforting, making us feel completely at ease, just like a home-cooked meal. They have nice hiking trails around the property. couple of practical things to keep in mind. The Drive In: Please know that there is a 1-2 km rugged, unpaved road leading up to the property. It takes about 10-15 minutes to get to the resort from the main gate, so be prepared for a bit of a bumpy ride, and drive carefully! The Spa/Massage: While the rest of our stay was incredible, pool was great. the massage was a complete waste of time and money. It was not pleasant at all, and I definitely don't recommend booking it. Overall, if you skip the spa and focus on the beautiful property, incredible food, and the wonderful staff, you will have a fantastic time. We loved it!

Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.

An unforgettable stay in a stunning location! We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating. The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax. The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional. Can’t recommend this gem of a place enough, we are already planning our next visit!

ยินดีต้อนรับไม่ดี! ตอนเช็คอินลืม welcome drink ต้อนรับและ welcome drink เราได้ห้องวิวเมืองในขณะที่เราจองห้อง Pool View (วิวดีกว่าและราคาเพิ่ม) (ประมาณ 15,000 รูปี / USD 150 ต่อคืน ) เราถูกบังคับให้ขึ้นลงสองครั้งเพื่อตรวจสอบห้องที่แตกต่างกัน พนักงานที่แผนกต้อนรับพยายามอย่างเต็มที่เพื่อเสนอห้องพักราคาต่ํากว่าพร้อมสิทธิประโยชน์เพิ่มเติมสําหรับการเข้าถึงเลานจ์ เมื่อเราวางเท้าลงเท่านั้น เราก็ได้รับห้องที่เราจ่ายหลังจากรอ 1 ชั่วโมงเท่านั้น ในที่สุดเราก็เช็คอินเวลา 18.00 น. ฉันไม่เคยเข้าใจตรรกะที่อยู่เบื้องหลังไม่จัดสรรห้องที่จ่ายไป อย่าลืมจองโรงแรมนี้ในช่วง Season (วันหยุดคริสต์มาส) ช่วงนี้วุ่นวายมาก รูมเซอร์วิสก็ดี ห้องพักสะอาด ห้องพักมีวิวสระว่ายน้ําที่ดี เราจองปาร์ตี้ริมสระปีใหม่กับพวกเขาซึ่งน่าผิดหวังอย่างแน่นอน เพลงไม่ดีอาหารทั่วไปและตัวเลือกเครื่องดื่มต่ํากว่าค่าเฉลี่ย ไฮไลท์คือ อาหารเช้าและพนักงานสุภาพ พักที่นี่ถ้าคุณได้ข้อเสนอดีๆ

I recently stayed at this hotel and was left quite disappointed. One of the main reasons I chose this property was because it advertised a swimming pool — something I specifically filtered for when making my booking. However, upon arrival, I was told the pool was unavailable due to maintenance. There was no prior notice, no mention during check-in, and certainly no update when I made the reservation. It felt misleading and unprofessional, especially since the pool was one of the few leisure amenities offered. I understand that maintenance issues can arise, but transparency is important. A simple heads-up before arrival or a temporary note on the website would have gone a long way. The rest of the stay was fine — the room was clean and the staff were polite — but the lack of honesty regarding available facilities really put a damper on the experience. If you’re booking specifically for certain amenities, I’d recommend double-checking with the hotel directly before confirming.

Excellent location ,resort premises is very beautiful only eye sore was people hanging their cloths to dry on the balcony or any other space out in open, that was really bad not sure if that is because of high laundry charges or not having anything to hang cloths inside. We did use the back patio that was covered to dry our beach cloths rest we brought home to wash. Other things that bothers us was pool closes at 7 pm. Given the hot and humid weather if beach access and pool closes by 7 pm there is nothing to do inside, small village outside is not so inviting to explore or even go. Food was good lots of option for vegetarians , but it was quite expensive too. It was not so at par with Taj standards but price wise it felt close to Taj. We liked the jacuzzi but inconveniences of asking the staff to switch it on and off and had no hot water.

Our stay at Grand Hyatt Kochi Bolgatty was truly the highlight of our Kerala trip. We stayed in the 2-bedroom villa and every part of the experience exceeded our expectations. The hospitality was exceptional from the moment we arrived. The staff were warm, attentive, professional, and always willing to help with a smile. You can genuinely feel the care and attention they give to their guests. The villa itself was spacious, luxurious, comfortable, and very well maintained. The ambience, cleanliness, facilities, and beautiful waterfront views made our stay incredibly relaxing and worthwhile. After travelling across several places in Kerala, this was the one stay that truly felt worth every penny. Thank you to the entire team for making our trip so memorable. We would definitely love to return again in the future.