The hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
The hotel service and culinary offerings were excellent. We thoroughly enjoyed our stay. The room was impeccably clean; however, the bathrooms could benefit from some enhancements. It is essential to ensure that there is a shower curtain in place, as otherwise, water tends to spill onto the restroom floor. Nonetheless, everything else was satisfactory.
The location of the resort by the lake is the highlight. The open dining hall/restaurant and the view of the long nice looking pool(infinity pool according to them) with flowering trees and greenery around it, extending almost upto or giving a visual effect of stretching to the lake is a visual treat. The cool breeze from lake, flows over the pool and reach us giving a soothing effect while dining at restaurant. Food is good enough. Rooms are comfortable enough. I think it was a value for money stay.
Location was really good , the roof top view was the showstopper of the property. As we were travelling with an infant we found the staff very helpful with preparing the meals for the baby. Arabian sea view room was excellent.
Requested for transport from airport to hotel however no one shown regardless of calling 3 times also wasn't so professional in giving a firm reply....
Hotel was good and reception staff also good,
Needs to improve in the future...
I tried to get a change from receptions to pay to taxi however unfortunately couldn't help due to bad policies and no change at that time in the hotel.
Could have kept some fruits and snacks in the room as this is so called 5 start.
Too much renovation ongoing including painting too
Very helpfull in extending few hours for late check-oiut
Rooms was very good,
ดีมาก
99 รีวิว
8.9/10
ราคาเริ่มต้น
CAD 107
ต่อคืน
ดูห้องว่าง
ดูโรงแรม 5 ดาวทั้งหมดในเกรละ
รีวิวล่าสุดสำหรับโรงแรมในเกรละ
ดูทั้งหมด
9,2/10
ยอดเยี่ยม
ผผู้เข้าพักWe recently stayed at the O by Tamara. Excellent experience overall. Loved the personal and welcoming service from everyone and special mention to chef Vipin. He was extremely friendly and helpful. Thanks to the entire team.
RRaveendraThe hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
ผผู้เข้าพักШикарное расположение отеля, номер брали в главном корпусе. Красивая и ухоженная территория, персонал приветлив, всегда интересовались нашими пожеланиями. Бассейн небольшой, но у номеров с видом на сад и клубных есть свои бассейны, поэтому людей было мало, спокойно можно было разместиться на лежаках.
Не понравились навязчивые таксисты у въезда в отель. Вызвали убер, так они не дали водителю нас забрать! Пришлось подняться чуть выше (в сторону отеля Гоколам) и только там мы смогли сесть в машину. Очень неприятно, а для отеля такого класса не понятно почему разрешают стоянку такси, почувствовали себя не в безопасности! Имейте ввиду, если будете пользоваться убером, что на территорию отеля водитель заехать не сможет и даже к воротам, нужно пройти выше по дороге, только там можно будет сесть в машину, минуя эту мафию таксистов.
ผผู้เข้าพักEverything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
ผผู้เข้าพักExcellent location ,resort premises is very beautiful only eye sore was people hanging their cloths to dry on the balcony or any other space out in open, that was really bad not sure if that is because of high laundry charges or not having anything to hang cloths inside. We did use the back patio that was covered to dry our beach cloths rest we brought home to wash. Other things that bothers us was pool closes at 7 pm. Given the hot and humid weather if beach access and pool closes by 7 pm there is nothing to do inside, small village outside is not so inviting to explore or even go. Food was good lots of option for vegetarians , but it was quite expensive too. It was not so at par with Taj standards but price wise it felt close to Taj. We liked the jacuzzi but inconveniences of asking the staff to switch it on and off and had no hot water.
ผผู้เข้าพักSAJ resort is an excellent hotel right next to the airport if you wanna dive head first into the essence of Kerala.
Even though not as fancy as the Taj or the Marriot, it still provides a five star experience while being designed in such a beautiful way that you feel like you are in a quiet village and not a resort.
The rooms that wrap around the large pool is so calming and not even once during my stay was I disturbed by the airport which is right next door.
The staff are very professional and will help you in any way they can. They also take suggestions and requests at heart.
The high tea that is provided every evening from 4-5 is exceptional.
Overall, I am very happy with my stay there and would definitely be back.