"Hotel was very clean, staff were helpful and friendly. Location was perfect and the view from our window was lovely. Only negative I have was that the shower water was cold and the water only came through as a trickle. Apart from that I had lovely stay and it was value for money and would definitely stay again."
ผผู้เข้าพักI have stayed here before. The price I paid for a Saturday night was £39. The hotel has been refurbishing in stages for a while so it can be pot luck if you have a refurbished room or not.
The room was clean and bathroom spotless.
Lady who checked us in was very friendly.
The only complaint I could say was the room we had phone signal was non existent, could have been warmer in the room but it's between summer and winter and for us it was OK.
I like this hotel and for the price you'd struggle to find somewhere as good.
Will visit again.
ผผู้เข้าพัก29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
ผผู้เข้าพักThe hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation.
Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before.
Breakfast was good, although I’ve had better.
ผผู้เข้าพักLovely friendly place next to the river. Plenty of parking facilities just over the bridge which is approx five minute walk.
The room itself is spacious enough although for some may be a little dated. Bed is comfortable with a lovely duvet and pillows. Only downside was the curtains which are not blackout so do let in too much light for me but heyho I still had a reasonable night sleep
To get to the room we stayed in, we had to walk up a spiral staircase which for some people, this could be a struggle as the steps have been assembled quite tightly due to space so make the steps on the small side, there is obviously a handrail so coming down side ways helps.
Breakfast was continental consisting of fruit, cereal, yoghurt ( which was exceptionally tasty) toast etc. An English breakfast was offered at an additional cost but we preferred this option.
All in all a lovely place to stay with friendly welcoming hosts who were on hand to offer advise and assistance should you need it.
LLocal LoitererIt's hard to review this time because booking was moved to the Mercure next door. I understand why but I do prefer the Ibis.
NOTE this review relates to Mercure Paignton. Staff friendly and welcoming and though room had everything I needed it was dark. The privacy panel on the window and the dark furniture made it too dark for me. Am not a black and gold person, prefer light and bright. That being said facilities were great, bed very comfortable and show hot and powerful. One downside was TV remote, had a nightmare and needed to 'Google' to work out how to use it.
I didnt eat onsite.
ผผู้เข้าพักJust the most wonderful hotel that is reminiscent of an American style motel.
The rooms open up to the outside walkways and are clean, comfortable and everything you would want.
Despite being next to a main road, the quality of sleep was amazing.
There is a lovely bar with an outside seating area which would be great if we ever get some decent weather.
There is also a regular bus service outside the hotel for those who want to go an explore Plymouth.