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The hotel was in a great location very near a Metro station and very central. There were lots of good restaurants near by, which were very reasonable priced. The reception staff were lacking and in need of much better training. They are the face of the hotel and if they are not happy smiling and attentive it leaves a very bad impression with customers. We found them to be very unapproachable and not forthcoming in their assistance. No smile, no cheer, no willingness to assist. In complete contrast Ruben who looks after the breakfast room was caring, happy, attentive and went out of his way and did whatever necessary to make your breakfast as joyful and perfect as possible. The rooms were clean and spacious although we did have an issue with a green flashing light in the room. I called down to reception and they told me how to resolve this. In general I would recommend the hotel but management need to resolve reception staff issues for it to be a great hotel.

Foi simplesmente incrível ! Melhor hotel e atendimento de sempre . E já viajei muito. Obrigada e continuem o trabalho de excelência .

นี่คือทริปวันเกิดที่ดีที่สุดของแม่ของฉัน เรารู้สึกอบอุ่นและพักที่โรงแรมที่น่าตื่นตาตื่นใจ ห้องพักสะอาดและสวยงาม อาหารเช้าอร่อยมาก พวกเขาทําเค้กทาร์ตและพายทุกเช้า แม้ว่าจะมีปัญหาหรือปัญหาใด ๆ ในห้องของคุณ พวกเขาพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าคุณมีทุกอย่างที่สมบูรณ์แบบ

The bed was comfortable, the towels were large snd soft, the shower was amazing. The lighting in the bathroom and the room were bright! So nice to be able to see doing my makeup and getting dressed. It a small room but fine for 1 person. It was clean and I was very comfortable. Also I loved the location right near the water and was able to run on the biking jogging walking paths along the water. It felt safe clean and more ”local' as opposed to staying in the xity center with all the tourists and traffic. It was an easy 15 min uber ride into the city and I never had to wait long for an Uber. I would stay here again. The only negative waa rhe gym. You cannot fit more than 1 person innthe gym at a time. Also my room had a slight body odor smell. Not so overwhelming that I had to move rooms but it was just noticeable when I walked in but then It went away but still something I dod mention to the front desk and they were very apologetic and took care of it. The staff are very friendly ans helpful. Really great hotel. Price was right too!

Nice room decor but wonder no tea bags provided in room. No bottle water provided and required guest to take water in the water dispenser at each floor. Mean to early check-in. Swimming pool is actually smaller than the photo displayed.

Alors en réservant je n’avais pas fait attention que c’était un hôtel pour « couple ». Imaginez la surprise de ma mère en arrivant vu que nous étions mère - fille. Chambre standard relativement grande, avec un coin « kitchenette » : frigo / évier / micro-ondes / assiettes / couverts / verres. Selon nous il manquait : des ustensiles de cuisine car plaques de cuisson mais aucune vaisselle pour les utiliser. Également des accroches au mur ainsi que dans la salle de bains pour les serviettes / vêtements / sacs. Manque également de rangement ou support dans la salle de bains. Pas de restauration, seulement un bar à cocktails. Pour les PDJ, ne vous attendez pas à un « buffet », ce sont des paniers pique-nique chaque matin, relativement bien garnis mais similaires d’un jour à l’autre. Seule déception : je suis allergique au jus d’orange j’ai demandé 3X si c’était possible de remplacer par du jus de pomme, on m’indique que oui. Au bout de 6 jours j’attends encore mon jus … je me suis fait une raison. Le quartier n’est pas très propre … Mais l’hôtel est très bien placé à côté du métro / bus / tram.

Staying at Moxy Lisbon City was honestly one of the best decisions for my trip to Portugal. The location made exploring Lisbon incredibly easy — close enough to the city center to reach major spots quickly, yet tucked in an area that felt calmer and less chaotic after a long day walking around the city. Metro access and ride options were convenient, which made moving around stress-free. What really made the stay memorable, though, was the staff. Everyone was warm, approachable, and genuinely helpful without feeling overly formal. The Guy with dental braces is kind and helpful, he shows us the “free refilll water” and utensils to eat The room decor was another highlight. The design had that modern, playful Moxy aesthetic — minimalist but still full of personality. Clean lines, smart use of space, soft lighting, and subtle industrial touches gave the room a stylish city vibe without feeling cold. It felt fresh, youthful, and comfortable at the same time — the kind of room you actually look forward to coming back to after a full day in Lisbon.

Location is a bit far from the City Center But Uber in Lisbon is a really good price! Enjoy staying in Novotel Lisbon

Stayed here for a short trip and loved it. Breakfast was delicious with both local and international items. The room was cozy, and the bathroom was very clean. Excellent hospitality from the entire team.

เป็นที่พักที่ดีเยี่ยมสําหรับวันหยุดสั้น ๆ เครื่องเป่าผมต้องยืมจากแผนกต้อนรับ ระวังลิฟต์เก่า บางครั้งอาจติดขัด