"We arrived but couldn't check-in on time. The first receptionist told us that we'd have to wait 10-15 minutes from the check-in time. Then, we finally checked in, but our luggage was nowhere to be found even after 2hr of wondering about outside of the hotel. Afterwards, my husband went down to the reception and was told to look for the luggage himself because the first receptionist who told us the luggage would be right up had somehow lost the tag somewhere.
The initial impression was not great, there were many customers to be served, but we didn't feel respected. However, I want to say thank you to this receptionist (sorry, forgot your name) for paying attention to our needs (that the others couldn't). Thank you for treating us a little champagne!"
"Stayed here for a short trip and loved it. Breakfast was delicious with both local and international items. The room was cozy, and the bathroom was very clean. Excellent hospitality from the entire team."
"The bed was comfortable, the towels were large snd soft, the shower was amazing. The lighting in the bathroom and the room were bright! So nice to be able to see doing my makeup and getting dressed. It a small room but fine for 1 person. It was clean and I was very comfortable. Also I loved the location right near the water and was able to run on the biking jogging walking paths along the water. It felt safe clean and more ”local' as opposed to staying in the xity center with all the tourists and traffic. It was an easy 15 min uber ride into the city and I never had to wait long for an Uber. I would stay here again. The only negative waa rhe gym. You cannot fit more than 1 person innthe gym at a time. Also my room had a slight body odor smell. Not so overwhelming that I had to move rooms but it was just noticeable when I walked in but then It went away but still something I dod mention to the front desk and they were very apologetic and took care of it. The staff are very friendly ans helpful. Really great hotel. Price was right too!"
"This hotel is a real gem! The public areas are absolutely stunning, like stepping into a beautifully restored palace—grand, elegant, and full of character. It's the kind of space that makes you want to linger and take photos.
While the guest rooms are more modest, with a simple, 90s-style decor, they are clean, comfortable, and surprisingly spacious, making them perfect for family stays. The breakfast area is equally lovely, providing a bright and pleasant start to the day.
Overall, it's a great choice if you're looking for a hotel with incredible public spaces and practical, family-friendly rooms."