Excellent hotel, everything was perfect. Thank you, Gabriella and Emmanuel. You made my stay wonderful. Excellent service, clean room, good location.... What else can you wish for? See you next time. A great design concept which is aligned with the surrounding nature (forest)...Nico.
Very nice newer hotel. Very large clean rooms, very modern. 110v outlets with USB. Somewhat walking distance to places, but taxis are cheap. Great breakfast and very very friendly staff. A/C works great in the room. Very nice breakfast/dining area with a bar. Top 10 gyms I’ve seen in my travels. Five treadmills with TVs (none of the TVs worked however), two ellipticals, free weights, multi use machines, leg curl, back. Very large gym - 24/7. Negatives - little to no hot water after about 4pm for some reason, so plan on taking a cold shower if needed. Elevator door readers for room access don’t work well.
NH Collection is a modern, trendy hotel located near Merida Centro. The restaurant provides paid breakfast which is quite tasty, and as world travelers, we have found no finer dining service than that provided by our most attentive, courteous and genuinely kind server, Ezekuiel! The General Manager truly cares about the guest experience and stopped by our table to inquire as to our stay. Not many of the front desk staff speak English. However, Elmer (the bellhop) served as a welcomed translator during our 16-day stay.