กราน โรงแรม ปานาเมริกานา เมริดา

3 night stay, the building is very grand and original part appears to be in restoration work. Breakfast is ok, very basic with Mexican buffet but there is toast and pancakes on offer too. Note there wasn’t enough lids so something was always cold. It appeared everyone was having toast and there were only 2 toasters, which was nowhere near enough for the long wait times to use them. Pool is unfortunately in the shade which is a shame when there is a car park and unused roof terrace which gets lots of sun. Toiletries and coffee were not topped up during stay. Didn’t think staff were particularly friendly you had to say hi to them before they would say it to you. Rooms were good. I recommend this hotel if you come into it knowing it’s of a very basic standard. WiFi is also very poor.

Es un excelente hotel, la limpieza en general y la de habitación realizada por Marcos es muy buena, la Recepción del Hotel muy cordial y agradable, Cruz, Aldair y Luis presto a atendernos en todo, mencionar en el área de buffet a Agustín en el área de preparar excelentes tortillas o revoltillos, al resto de sus trabajadores nuestros saludos, por último un reconocimiento especial a Raúl Esparza, Gerrente, por estar atento a todo lo que pueden requerir los huéspedes, recomendamos este precioso Gran Hotel Panamericano.