"We travelled as a group of 6 adults and a baby. They were able to accommodate us to teepees just next to each other which was really helpful for a group trip. Communication via WhatsApp was prompt, with specific numbers for reception, in room dining and in house spa. The resort is closely connected to treasure bay and right next to another resort that shares the bay. Water activities and scooters for rent at 20% discount for guests.
Teepee were well air conditioned and barely any creepy crawlies. Groups can hang out at the close by tables near the teepees or in their tents where there is a table, some stools and bean bags + a fan for hot days.
Buggy within the resort was handy as well if you are staying far in. Service was immaculate - always so friendly and helpful."
"We had wonderful weekend at HOMM Laguna Bintan. The manager, Mr Kris and staff - Benny warmly welcomed us during the check -in, making us feel at home right away.
The FO team was very helpful in arranging our dinner reservations at Saffron and Cove Restaurant at Banyan Tree Bintan, which we truly appreciated.
The view was absolutely stunning. Overall, it was a relaxing and memorable stay"
"Enjoyed my 3 day stay at this resort. Nice room with a balcony and sea view. Daily breakfast included , and has plenty of options, buffet style , from local food to eggs your way , fruit , bread and the best of all - prata. Restaurant on site offers delicious food. Vegetarian options available. Staff is very friendly and helpful.
Beautiful sunrise you can watch from the beach.
Hotel allows to rent a kayak.
Overall , very calm place to relax for a quick holiday. Good value for money , recommend, and will be back again."
"Stayed there for 4 days 3 nights for surprise birthday celebration!
Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻
The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV.
Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it
The team member and all the staff are very friendly , approachable and helpful.
Prompt reply from the team In WhatsApp whenever anything was requested or asked
Service was definitely 💯👍🏻
Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty.
Breakfast was normal,not too bad, have nice beach view to enjoy.
Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok .
Staff was so nice to sing a birthday song :) . Food was nice too , no complain
Overall happy with my stay, it was a good experience, wish I could stay a little more longer !
Will definitely recommend my friends and family here.
Thank you to all team from Pantai Indah :)"
"Amazing place to stay if you need to just relax and recharge in the calm. Just idle time sitting in the patio of your sea view villa and enjoy looking at the sea or walking by the beach collecting sea shells and finding baby mud crabs inside of the sea shells. It was not our first time staying at Mayang Sari or one of the other Nirwana properties. Hence, the smiling staff with their impeccable service levels is never a surprise but always a pleasure. Mayang Sari has its own restaurant, the Deli Cafe, where you can get local and western delicacies and drinks. The property has an Indian restaurant, Spice, which is a 5 minute walk from Mayang Sari, and Nirwana also has its own restaurant. They have a pick and drop shuttle from the ferry terminal, which makes it very convenient. Just a call put that this is Lagoi, so please don't expect to have malls around, and the city centre falls in the Tanjung Pinang area."