โพสต์เมื่อ 6 พ.ค. 2025|ห้องจูเนียร์สวีท
ผู้เข้าพักWe recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests.
1. Room Consistency & Communication
Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved.
2. Villa Room Maintenance
On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression.
We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved.
Thank you for taking the time to read our feedback.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 465
โพสต์เมื่อ 6 เม.ย. 2026
syrhadlna
Our stay at Said Beach House was nothing short of amazing. From the moment we arrived, the staff truly went above and beyond for us – not just doing the bare minimum, but consistently making the extra effort to ensure we were comfortable and well taken care of. Their warmth, attentiveness, genuine hospitality and thoughtfulness really made the experience so much more special, and it's honestly what stood out to us the most.
The food was also great and always prepared on time... everything was seamless and well-organised throughout our stay!
The villa itself was very cozy, well-kept and exceptionally clean. It was a comfortable space to come back to after a long day of activities. Just a small tip: do remember to keep the doors closed to prevent insects or mosquitoes from entering.
Speaking of that, Sadi Beach House is definitely a place where you will feel very connected to nature. You may occasionally come across insects or lizards (or even stray cats!), but it really ads to the overall experience rather than taking away from it – it's all part of the charm.
The location was perfect for us. While amenities like minimarts may be a little further out, it meant that the area was incredibly quiet and peaceful, especially at night. It's the ideal place if you're looking to unwind and take a break from the noise and pace of city life.
Overall, we had such a lovely stay and a huge part of that was thanks to the amazing staff who made everything feel so effortless and welcoming! I would absolutely recommend Sadi Beach House to anyone looking for a relaxing and memorable getaway!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 73
โพสต์เมื่อ 3 ก.ย. 2026|ห้องมาตรฐานเตียงคิงไซส์ 1 เตียงพร้อมวิวมหาสมุทร
ผู้เข้าพักWe stayed at Hotel Indigo Bintan Lagoi Beach for three nights during our honeymoon, and it was truly one of the highlights of our trip. The hotel was beautiful, peaceful, private, and very comfortable. We especially loved the stylish design, relaxing atmosphere, pool, beach, and delicious food.
What made our stay even more special was the wonderful staff. They remembered us and always greeted us warmly, and we could genuinely feel how much they cared about their guests. After checking out, we realized that we had accidentally left a bag of souvenirs in the lobby. The staff kindly delivered it all the way to Four Points, where we had moved. We were deeply touched by their kindness and will never forget it.🥹
We were extremely satisfied with our stay. If we ever come back to Bintan, we would love to spend our entire stay at Hotel Indigo rather than staying anywhere else. We already miss this wonderful place and would definitely return. Thank you for making our honeymoon so special and memorable!
One small suggestion would be to improve the hotel’s online photos and promotional content. Before our stay, we honestly didn’t have very high expectations based on the photos we saw online.
However, when we arrived, we were amazed by how much more beautiful the hotel was in person. The atmosphere, design, pool, beach, and overall scenery were far more impressive than the photos could capture.
We think the hotel deserves better photos and more video content that truly showcases how beautiful and special the property is. The actual hotel exceeded our expectations by far!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 163
โพสต์เมื่อ 29 ก.ค. 2026|ห้องสวีทหนึ่งห้องนอนวิวทะเลชั้นบน
Yee SueIt was a pleasant and perfect stay for both my husband and I for a short getaway trip after our wedding!
The staff there were really friendly polite and thoughtful too!
After picking us up from the ferry terminal, Nabil, asked us if we needed anything to buy and he drove us to get what we needed before heading to the resort!
Upon reaching the resort, we were greeted warmly by the staff and checked in. The restaurant within the resort serves delicious food and a wide variety of dishes to choose from!
Recommend RICA RICA restaurant that serves authentic indonesian food and is affordable !!
The room itself is very clean and comfortable to stay in! We also went to the public pool for a swim and it was just so nice with the sea breeze 👍🏻
Wanted to try out island hopping but the weather conditions weren’t good so had to give it a miss. Instead we went to the spa area for a massage, it was ookayy
They also provide bicycles 🚲 at your room and you can cycle around the resort which was really nice!!
I would come back again someday!! Not a place to missed when staying in Bintan resort to relax ! Good job to all the service staff !!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 98
โพสต์เมื่อ 11 ก.ย. 2026|ห้องสวีทหนึ่งห้องนอนเตียงคิงไซส์
HunnelyCoordination for the hotel transfer was smooth. Staff was proactive and our overall stay was so pleasant. Response to every query was prompt. Loved the breakfast buffet! They feature signature dishes daily from different places in Indonesia and it was so authentic. There were several live stations for eggs, breads and pancakes, local healthy drinks and even noodles or soups, even fresh fruit juices - you can request for your preference. Staff is awesome - one of the heads of the restaurant - his name is Fir - even recommended his favorite personal drink to make for us. Lobby staff are always warm and smiling. Amenities are well-maintained. The fact that we can have access to three hotels under Banyantree was amazing! Loved the beach! Loved the restaurant vibe esp at XANA club - food is impeccable!
Place is good, food is great and people are wonderful! What more can you ask for? 👍🏼👍🏼👍🏼😊😊😊 Coming from a FIRST TIMER to BINTAN.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 88
โพสต์เมื่อ 8 ก.ค. 2026
MarieKWThe free shuttle from the ferry to the resort was super smooth. We got a great fruit juice and a warm welcome from the front desk. Lots of free activities there too.
I was really looking forward to the dance and aqua dance, but after waiting in the lobby, we found out there wouldn't be a class that day. It would've been nice if they'd put up a notice so we didn't wait for nothing.
Then we did other stuff like rock painting, animal education, and tie-dye tote bags, which was awesome. I even chatted with Mizhelle as she passed our dried tie dye the next morning while she did my henna – such a happy person!
The room was pretty clean and roomy. The AC worked great, and they even gave us a cute, big woven bag to use. I brought earplugs because reviews said you could hear people outside.
But all we heard were buggies, crickets, and frogs, so it was all good.
Our stay included daily breakfast, and the hospitality was amazing. They greeted us by name, which made us feel special. The staff even remembered our names when we just walked by them – effort 10/10!
We did the BBQ, which was an 8/10. It was a cozy dinner setup. Unfortunately, there were tons of mosquitoes feasting on us while we BBQ'd and ate, even with repellent on. The staff forgot the oil spreader, so we couldn't cook for a bit. But the night was still a great experience for us both.
Definitely a memorable vacation. I just wish the lagoon stayed open longer than 6 pm.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 109
โพสต์เมื่อ 6 ก.ค. 2026
Senzaห้องพักดีมาก แต่น่าจะสะอาดกว่านี้อีกหน่อย โดยเฉพาะขั้นบันไดของเตียงสองชั้น ของว่างเล็ก ๆ น้อย ๆ ทิ้งไว้ที่นั่น แต่โดยรวมแล้วมันเป็นสิ่งสําคัญมากที่มีทีวีขนาดใหญ่และชัดเจนและเครื่องปรับอากาศที่ทํางานได้ดี อาหารเช้าก็ไม่เลวด้วย ค่อนข้างหลากหลายสําหรับราคา จนถึงตอนนี้มันคุ้มค่า ดูเหมือนรูปถ่าย
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 21
โพสต์เมื่อ 29 มิ.ย. 2026
MacaronsSecond time with Grand Lagoi. Great location near lagoi bay beach. There’s shops in close proximity to the hotel. Hotel has decent breakfast buffet.
The warung yeah cafe near the hotel has really fragrant Ayam Bakar.
Staff are super friendly and hospitable. Offers free shuttle service to and from the ferry terminal.
There is a massage place right beside the hotel for a quick relaxation after you reach Grand Lagoi.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 45
โพสต์เมื่อ 2 มิ.ย. 2026
ผู้เข้าพักEnjoyed my 3 day stay at this resort. Nice room with a balcony and sea view. Daily breakfast included , and has plenty of options, buffet style , from local food to eggs your way , fruit , bread and the best of all - prata. Restaurant on site offers delicious food. Vegetarian options available. Staff is very friendly and helpful.
Beautiful sunrise you can watch from the beach.
Hotel allows to rent a kayak.
Overall , very calm place to relax for a quick holiday. Good value for money , recommend, and will be back again.
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 30
โพสต์เมื่อ 13 ก.พ. 2024
Irvin Jonah Cheung
หากคุณไม่จู้จี้จุกจิกเกี่ยวกับโรงแรม ”ตบขวาในเมือง” ที่นี่เป็นโรงแรมที่สมบูรณ์แบบสําหรับคุณและครอบครัวของคุณ! โรงแรมอยู่ในระยะที่สามารถเดินไปยังจัตุรัส Melayu, Tugu Pencil, อาคาร Gong-gong, Jalan Hang Tuah, สะพานชายฝั่งที่สร้างขึ้นใหม่ และ ท่าเรือข้ามฟากหลัก บริเวณใกล้เคียงยังเป็นกันเองมากและมีร้านอาหารท้องถิ่นเล็ก ๆ และร้านขายของชํามากมายที่ไม่แพง! แม้ว่าคุณจะต้องการร้านอาหารทะเลจีนที่ดีมาก แต่เซินเอมก็อยู่ห่างออกไปเพียงไม่กี่ก้าว!
ห้องพักของโรงแรมเป็นแบบพื้นฐานและเรียบง่ายมาก และโรงแรมไม่มีลิฟต์ ดังนั้นถ้าพักชั้น 4 จะต้องเดินขึ้นไป! ภายในห้องพักมีเครื่องใช้ง่ายๆ เช่น ทีวี เคเบิล โทรศัพท์ ถ้วยดื่ม น้ําดื่ม น้ําดื่มบรรจุขวด รองเท้าแตะ ตู้ ลิ้นชัก ฝักบัวน้ําร้อนและเย็น แปรงสีฟันพร้อมยาสีฟัน แชมพู สบู่บาร์ขนาดเล็ก เครื่องปรับอากาศ, หมอนที่แข็งแรงและแม้แต่หมอนที่ดีสําหรับคุณที่จะกอดนอน! น่าเสียดายที่ไม่มีเครื่องจ่ายน้ําหรือเครื่องปรุงกาแฟและชาในห้อง น้ําดื่มร้อนและเย็นอยู่ในพื้นที่รับประทานอาหารชั้น 1
แพ็คเกจโรงแรมที่ฉันหยิบมามาพร้อมกับอาหารเช้าง่ายๆ อาหารเป็นอาหารท้องถิ่นและเผ็ดและมักจะโรยด้วยถั่วลิสง อาหารเช้าบรรจุภัณฑ์ที่ห่อ (ซื้อกลับบ้าน) พร้อมซอสปราตทั้งหมด และ/หรือข้าวในกระดาษและพลาสติกห่อ มีเครื่องเคียงและจานให้ใช้ กาแฟและชาพร้อมน้ําตาลฟรี (ไม่มีนมหรือครีมเทียม)
สําหรับราคาประมาณ S$ 26/day ฉันคิดว่าเป็นการพักที่โรงแรมนี้ที่ยอดเยี่ยมมาก! แม้ว่าจะไม่มีสิ่งอํานวยความสะดวกมากนัก (เพราะฉันอยากไปเดินเล่นในเมืองและนั่งเรือมากกว่า) ฉันขอแนะนําโรงแรมระดับ 2 ดาวแห่งนี้สําหรับการเข้าพักที่เรียบง่ายและราคาไม่แพงในตันจุงปินัง!
ขอให้พระเจ้ามีวันอวยพร!
ดูเพิ่มเติม
ราคาต่อคืนเริ่มต้น:€ 11