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"Overall, we had a wonderful stay at Mövenpick Resort & Lagoon Bintan. From the moment we arrived at the ferry terminal, the complimentary shuttle bus transfer to the resort was seamless, and check-in was quick and hassle-free. Considering the resort has only recently opened, everything was well-organised and the facilities were impressive. There were still a few areas where work was being carried out, but that was completely understandable and didn’t affect our stay. In fact, it made us even more excited to see how the resort will continue to grow and what new experiences they’ll introduce in the future. The property itself is huge, with plenty to do for guests of all ages. There’s a gym, spa, Pilates classes, and a recreational village featuring a mini arcade, pool tables, foosball, and table tennis. You can also rent bicycles or e-bikes to explore the resort, including a designated cycling route that passes by the beach. The resort is perfect for both couples looking for a relaxing getaway and families wanting activities to keep everyone entertained. The staff were warm, friendly, and welcoming throughout our stay. There are three swimming pools in total—a large main pool and two smaller pools—so it never felt too crowded. At the beach club, you can also rent kayaks and take part in other water activities. One of my favourite touches was the complimentary Chocolate Hour from 3:00 pm to 4:00 pm. It was a lovely experience and one of the unique features that makes a stay at Mövenpick feel special. That said, we were slightly disappointed by what happened after we checked out. As our ferry departure was still a couple of hours away, we were waiting at the hotel and thought we would try our luck by asking if we could enjoy Chocolate Hour one last time. Unfortunately, our request was declined unless we paid an additional fee. While we completely understand the policy, it would have been a thoughtful gesture to extend this small courtesy to departing guests who are simply waiting for their transportation. It would have left an even more memorable impression of an otherwise wonderful stay. I could honestly go on about everything this resort has to offer. There are also different activities organised throughout the week, such as batik painting and bracelet making, so there’s always something new to try. Mövenpick Resort & Lagoon Bintan truly feels like an all-in-one destination where you can relax, stay active, and never run out of things to do. We’d love to return in the future—not just because we enjoyed our stay so much, but also to see how the resort continues to evolve as it settles into this exciting new chapter."