"This is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!"
"Great location, clean and tidy. My only negatives were the walls are paper thin and you can hear everything, the beds are also only small doubles so not alot of room. We had a nice view looking out onto Belfast cathedral, as shown in the picture. Breakfast was good, with a good selection to choose from and a nice coffee machine. Overall, I would stay again but dont expect a good night's sleep."
"Everything's lovely! Really enjoyed my stay here. The kitchen is well equipped with everything you might need, which made self-catering really easy. All the rooms were clean, comfortable, and nicely kept – you can tell the place is well looked after. Would happily stay again!"
"We were welcomed at reception by one of the friendliest receptionist we have ever met, Aimee or Emma was her name. Nothing was too much trouble for her from checking in to where to go for good food and entertainment, and inquired the next morning on how things went. The hotel is in a great location, comfortable and spacious rooms , have booked to return in April. The only thing we would say was missing was a sign on the footpath pointing out the hotel. Top marks all round ."
"I had an absolutely wonderful stay, which exceeded all my expectations. I arrived quite late and needed to check in and collect the keys myself, but the process was clearly explained to me in advance and was incredibly straightforward and convenient.
My room was spacious, spotlessly clean, and very well-equipped. I particularly appreciated the two mirrors, each with its own lighting – such a practical touch! The location was also great, very convenient for getting around.
The staff were absolutely lovely and added to the overall positive experience. I would highly recommend staying here and would love to return in the future."