We stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.
I felt kinda disappointed. Had a couple of issues with my room while I was there. The clogged drain was fixed fine. But they never did anything about the broken air conditioner unit. Very uncomfortable to sleep when the room was so hot. Even the guest service operator sounded doubtful that the maintenance team would get to it.
Breakfast was decent. The offerings were the same everyday. Good option if your room rate covers that.
For location it's also not as good as I hoped. This hotel seems on the map to be close to the Belfast ICC. However, its main entrance is on the complete opposite side of the building. You essentially walk entirely around the outside before reaching the ICC doors. If I return to Belfast I'll stay somewhere else.