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⭐⭐⭐⭐⭐ Wonderful Stay at Holiday Inn Belfast I recently spent three nights at Holiday Inn Belfast with a friend, and it was truly a wonderful experience from start to finish. The staff were exceptionally welcoming, professional, and always ready to help, which made us feel comfortable immediately after arriving. Check-in was smooth and efficient, and throughout our stay the team maintained a warm and friendly atmosphere. Our room was very clean, spacious, and well maintained, providing everything we needed for a relaxing stay. The beds were comfortable, and the overall environment was quiet and perfect for rest after a long day exploring Belfast. The location of the hotel is also excellent, making it easy to access many attractions, restaurants, and transport options around the city. We also enjoyed the breakfast and general hotel facilities, which added to the overall quality of the stay. Overall, it was a memorable and pleasant experience, and I would definitely recommend Holiday Inn Belfast to anyone visiting the city. I look forward to staying here again in the future. Thank you to the entire team for making our visit so enjoyable.

Grand Central is in great location in heart of Belfast. Fantastic staff who are friendly and always on hand to help. At reception Matthew warmly welcomed us and we had a wonderful time Saturday afternoon lounging in the Observatory ,sipping delicious cocktails and enjoying the beautiful Belfast skyline. Breakfast was lovely with 2 highlights for me ; chef made me perfect poached eggs upon request - thank you! Also variety of mango, mixed berry etc. smoothies were freshly made and served during breakfast; delicious! Would thoroughly recommend for a short city break and Belfast too was buzzing! Will be back again December!

We stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.

We arrived hours earlier than check-in time and were allowed to park our car in the underground garage. This allowed us to take a bus or walk the 30 mins into the city centre, When we did check-in we were made up with the size and space available to us, 2 bedrooms, large dining table and good size kitchen area, it was also great to see lovely body wash and shampoo to use in the bathroom, everywhere was clean, we stayed 4 nts and the cleaner came in a tidied and change towels for us. The tesco shoo was handy for picking up some pizzas and wine, saving us some money when on a tight budget, we would definitely stay again,

I felt kinda disappointed. Had a couple of issues with my room while I was there. The clogged drain was fixed fine. But they never did anything about the broken air conditioner unit. Very uncomfortable to sleep when the room was so hot. Even the guest service operator sounded doubtful that the maintenance team would get to it. Breakfast was decent. The offerings were the same everyday. Good option if your room rate covers that. For location it's also not as good as I hoped. This hotel seems on the map to be close to the Belfast ICC. However, its main entrance is on the complete opposite side of the building. You essentially walk entirely around the outside before reaching the ICC doors. If I return to Belfast I'll stay somewhere else.

The hotel location is excellent, it is within walking distance to gardens, travellers attractions, city center and grand transport hub. The hotel also provides a good breakfast, and toothbrush set upon request, this is extraordinary compared to many hotels in Belfast as general. The hotel compound is not big, so not many other facilities can be offered except a small gym room for guests to work out. One small thing to highlight about the cleanliness, the hotel is providing a table fan which is very dusty.

A lovely hotel in a great location with friendly and helpful staff —- however there were so many small negatives that the overall experience was disappointing. The lift was not in service so had to use the stairs. Thankfully not a high rise and I was on the 1st floor. A huge, well decorated room was ruined by air conditioning and extraction units right outside the window which made for a loud and restless night. The frosted glass on the windows left the room dull. Black mold in the bathroom, large crack on the wall and dirty carpets did not help. Neither did the badly made bed and stiff coarse dressing gowns, which I had to look for and found squashed into a shelf in the wardrobe - and one had a large black stain on it. WiFi was very good but there were no usb / type C charging ports. TV was tiny in comparison to the size of the room and kept losing its signal. I also noted a blown lightbulb, but I guess this could have happened at any time. Breakfast was also disappointing, although the sausage was delicious and the highlight. They did provide a small gluten free option too, but I’m not sure if GF bread and non dairy milk is sufficient in and of themselves. The hotel claims a 4* rating and for that I would have at least expected tea/coffee table service. Instead I got it myself from a coffee machine. The coffee itself was very strong to the point of being undrinkable. Finally while speaking with staff it emerged that the Trip price, which supposedly included a huge discount was actually way over the standard price for a room with this hotel.

Went to bed late and still had a good night’s sleep. Felt like was in a day spa. Excellent service. Candidate for the program “four in a bed” on tv. Will definitely be the winner

The biggest drawback is its location, which is quite rural, surrounded by nature parks, and small residential towns. On the plus side, the rooms are genuinely spacious. This time, I stayed near the edge of the building, with windows on two sides. One of the windows opens to a view of distant snow-capped mountains 🏔️. Additionally, the soundproofing and cleanliness were excellent. The air control system can be a bit noisy, but once it’s turned off at night, the room is wonderfully quiet. The hotel also features its own gym and swimming pool, which include some classes, a sauna, a steam room, and a hydrotherapy pool. While it can get busy during peak hours, it never felt overcrowded. Many of the club members are local residents, and listening to their amusing banter in the steam room was quite entertaining. Staying at a hotel alone is such a blissful way to relax. When I get home, I’ve decided to upgrade my bedding and incorporate sauna sessions into my routine!

Really great stay at this hotel - short but definitely recommend! The hotel is really modern and is very central. Belfast is extremely walkable and we loved our time here. Reception team were very friendly and helpful.