Friendly staff and very welcoming. Nice sized room with some treats waiting for us, a bar of galaxy and popcorn as well as the usual tea tray. We booked Superior Double room. Bed was comfortable. Noticed other guests mentioned it was chilly in the room, it is a little bit so pack nightwear. The bar prices are an expensive but that is to be expected in a city hotel. Breakfast had a good selection of continental and cooked options. Take out cups available if like us you want to grab a drink to take with you. We had a great stay. Long corridors and can be a bit of a walk to rooms but not an issue for us. Very well located within 10 mins you can be most places in the city and only a few mins walk for Grand Central.
I really enjoyed my stay at Holiday Inn Belfast City Centre during my business trip to Belfast. The food was excellent, the location was perfect, and the WiFi was great. The room was clean and comfortable, providing a great environment to relax after a busy day.
The staff were exceptionally kind and helpful, always ready to assist with any queries. When I needed to print my document at midnight, the staff even helped me without any hesitation. They also provided us with a detailed map of places to visit, which was incredibly useful for exploring the city. Overall, it was a wonderful experience, and I would highly recommend this hotel to others.
We stayed here last night for our annual girls trip to belfast, first time staying at this hotel as we normally book right in the city centre. The staff were all lovely and very friendly, the breakfast was beautiful and a great choice to suit all! There was a lovely waiter at breakfast I didn't catch his name but he was so good at his job chatting to the customers and going over and beyond to ensure everyone was happy, he had a southern accent so well done to him as the service and breakfast will certainly bring us Back here again.
Excellent service from.the staff. Room is large, modern, well furnished, absolutely brilliant.
Bathroom is great too.
Only negative is the pool area, too busy, the shower there is freezing cold and the pool water is also quite cold to be enjoyed. Both saunas were always full during my visits.
I had an absolutely wonderful stay, which exceeded all my expectations. I arrived quite late and needed to check in and collect the keys myself, but the process was clearly explained to me in advance and was incredibly straightforward and convenient.
My room was spacious, spotlessly clean, and very well-equipped. I particularly appreciated the two mirrors, each with its own lighting – such a practical touch! The location was also great, very convenient for getting around.
The staff were absolutely lovely and added to the overall positive experience. I would highly recommend staying here and would love to return in the future.
GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
ผผู้เข้าพักThe good- great location, high quality bed and furnishings.
The disappointing- bar service in 1st floor awful. Lots of staff but took 30 mins to get 2 glasses of wine-had to chase up to get it. Different levels of wine in the two glasses.
Service at breakfast also not good. Lots of staff but slow and no greetings/ interactions. The hot food was great but local cheese was some Brie and curled up slices of ? cheddar. Fruit salad was 95% apple with the rest watermelon. Home made granola - looked like Alpen.
Room very comfortable but air con didn’t seem to work and layer of scum between bathroom sick and marble top - which came out when sink filled for hubby’s shave.
Have fed back to hotel reception so hopefully will improve.
Overall disappointed in what we had planned as a luxury treat.
ผผู้เข้าพักThe apartment is big enough. All things are ok. Free underground parking is provided and it’s very convenient to go to the apartment directly via the lift. The staff are helpful. The pan is scratched and they immediately provided the new one. Tesco superstore is just next to the door, very convenient for shopping food. Very good for family trip when you want to cook for yourself.
ผผู้เข้าพักEverything you want from a budget hotel, clean, reasonably comfortable and in a great location. Yes the room could be bigger and the bed could be more luxurious but the name is in the title if you want those things pay triple the price elsewhere.
HHSehr sehr schöner Aufenthalt, das Zimmer ist super groß und bietet alles, was man braucht. Der Self-Check in war auch unkompliziert und man konnte sich ein kostenloses Bier aus dem Kühlschrank nehmen. Die von der unter dem Hotel gelegenen Bar hat man auch überhaupt nichts mitbekommen, also für uns war es eine 10/10
ผผู้เข้าพักDear Sir,
I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.
Thank you.
Sincerely yours
A guest