Friendly staff and very welcoming. Nice sized room with some treats waiting for us, a bar of galaxy and popcorn as well as the usual tea tray. We booked Superior Double room. Bed was comfortable. Noticed other guests mentioned it was chilly in the room, it is a little bit so pack nightwear. The bar prices are an expensive but that is to be expected in a city hotel. Breakfast had a good selection of continental and cooked options. Take out cups available if like us you want to grab a drink to take with you. We had a great stay. Long corridors and can be a bit of a walk to rooms but not an issue for us. Very well located within 10 mins you can be most places in the city and only a few mins walk for Grand Central.
I really enjoyed my stay at Holiday Inn Belfast City Centre during my business trip to Belfast. The food was excellent, the location was perfect, and the WiFi was great. The room was clean and comfortable, providing a great environment to relax after a busy day.
The staff were exceptionally kind and helpful, always ready to assist with any queries. When I needed to print my document at midnight, the staff even helped me without any hesitation. They also provided us with a detailed map of places to visit, which was incredibly useful for exploring the city. Overall, it was a wonderful experience, and I would highly recommend this hotel to others.
We stayed here last night for our annual girls trip to belfast, first time staying at this hotel as we normally book right in the city centre. The staff were all lovely and very friendly, the breakfast was beautiful and a great choice to suit all! There was a lovely waiter at breakfast I didn't catch his name but he was so good at his job chatting to the customers and going over and beyond to ensure everyone was happy, he had a southern accent so well done to him as the service and breakfast will certainly bring us Back here again.
Lovely place! Rooms so clean and staff are so friendly. Went to the green room restaurant upstairs and although a bit more expensive the food is quality! Breakfast was busy but well organised. Would stay here again.
On arriving at the hotel I didn’t find the reception very appealing. However, staff were lovely and the room was great. Very reasonable cost and lots of restaurants basically next door. We did not eat at the hotel but there was a great menu. Bar staff were lovely and accommodated a change on drinks request with no issues. The bed was comfortable and I didn’t hear any noise at night time. We loved our stay and will most definitely return. Thank you Ramada at Wyndham
GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
YYvonneMy recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved.
As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience.
In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.
KKitKatBarI had an absolutely wonderful stay, which exceeded all my expectations. I arrived quite late and needed to check in and collect the keys myself, but the process was clearly explained to me in advance and was incredibly straightforward and convenient.
My room was spacious, spotlessly clean, and very well-equipped. I particularly appreciated the two mirrors, each with its own lighting – such a practical touch! The location was also great, very convenient for getting around.
The staff were absolutely lovely and added to the overall positive experience. I would highly recommend staying here and would love to return in the future.
JjamesHotel was nice and clean. A little on the expensive side for drinks. Breakfast was average and a expensive for the quality. The hotel restaurant ( la scala) was a whole different level. Food was amazing. Especially the lamb shank. My wife had the chicken which was done to perfection. If you are going for a quiet trip then this hotel might be for you. If you are going as part of a trip to Belfast City then it's very far out from the city. About 20 pounds in each direction.
HHSehr sehr schöner Aufenthalt, das Zimmer ist super groß und bietet alles, was man braucht. Der Self-Check in war auch unkompliziert und man konnte sich ein kostenloses Bier aus dem Kühlschrank nehmen. Die von der unter dem Hotel gelegenen Bar hat man auch überhaupt nichts mitbekommen, also für uns war es eine 10/10
SShining_NWA nice place to stay in when we visited belfast and causeway of northern. It is closed to the Belfast city hall and Europa buscenter which is very convenient to visit around. The room is clean and the staffs are friendly.
ผผู้เข้าพักDear Sir,
I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.
Thank you.
Sincerely yours
A guest
ผผู้เข้าพักMy husband and I had some issues with our bookings but it was efficiently handled by Kris, one of the front desk staff. Although the issues faced were not caused by the hotel we were given free breakfast and we really appreciate the kind gesture! Breakfast was simple but nice. The restaurant also provides vegan options. Our room is warm, cosy and has a sofa bed. Hotel is strategically located and you can walk to the malls and many restaurants around the area.