"This is my first stay in a 2 star hotel so not sure if it meets the usual requirements or not but it was clean and central. You have to pay for 10 pounds if you want to check in early. The room does not have any hair dryers or shampoo. The weirdest thing was the toilet was inside the room with a half door (not half but there was space) so the room was smelly. I would not have stayed there more than a night."
GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
JJMTripsEuropa Hotel and it's friendly staff always make my yearly visit to Belfast memorable. I have stayed at this hotel many times over the last 15+ years and always have a positive experience. The rooms are spacious, great breakfast buffet and the piano bar has such a lovely atmosphere. Looking forward to my next stay!
SSh.kilaIt was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.
ผผู้เข้าพักThe good- great location, high quality bed and furnishings.
The disappointing- bar service in 1st floor awful. Lots of staff but took 30 mins to get 2 glasses of wine-had to chase up to get it. Different levels of wine in the two glasses.
Service at breakfast also not good. Lots of staff but slow and no greetings/ interactions. The hot food was great but local cheese was some Brie and curled up slices of ? cheddar. Fruit salad was 95% apple with the rest watermelon. Home made granola - looked like Alpen.
Room very comfortable but air con didn’t seem to work and layer of scum between bathroom sick and marble top - which came out when sink filled for hubby’s shave.
Have fed back to hotel reception so hopefully will improve.
Overall disappointed in what we had planned as a luxury treat.
ผผู้เข้าพักFrom the moment we stepped into The Hampton at Hilton Cental we were made very welcome. The check-in was a pleasure and very efficient. We were allowed up to our rooms early. Th e staff could not be more pleasant and helpful. The room was spotless 404. The bed was very comfy. The towels were fluffy and plentiful. The shower was fab. The breakfast staff were very helpful to find us a table very quickly even though the dining room was very busy.
Breakfast very tasty. I’m not at all surprised that the hotel has won Staff awards. We ll be back.
ผผู้เข้าพักThe location is super. The breakfast buffet is good with lots of choices and hot food. Cleanliness needs to be improved as we found an insect (a silverfish) in the bathroom. No toothbrush, toothpaste, etc. (Be prepared!) It was hard to pump the shampoo, shower gel out. Family room is spacious. Can get hot in the summer (bring your own electric fan! No fans or air conditioners in the rooms.)
ผผู้เข้าพักVery friendly and helpful staff. Location is good as it’s not too close to the weekend craziness of the city center which totally suited a more mature traveler such as myself.