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⭐⭐⭐⭐⭐ Wonderful Stay at Holiday Inn Belfast I recently spent three nights at Holiday Inn Belfast with a friend, and it was truly a wonderful experience from start to finish. The staff were exceptionally welcoming, professional, and always ready to help, which made us feel comfortable immediately after arriving. Check-in was smooth and efficient, and throughout our stay the team maintained a warm and friendly atmosphere. Our room was very clean, spacious, and well maintained, providing everything we needed for a relaxing stay. The beds were comfortable, and the overall environment was quiet and perfect for rest after a long day exploring Belfast. The location of the hotel is also excellent, making it easy to access many attractions, restaurants, and transport options around the city. We also enjoyed the breakfast and general hotel facilities, which added to the overall quality of the stay. Overall, it was a memorable and pleasant experience, and I would definitely recommend Holiday Inn Belfast to anyone visiting the city. I look forward to staying here again in the future. Thank you to the entire team for making our visit so enjoyable.

We stayed here to go to a Katy Perry concert in SSE arena. We stayed in a room with 2 x Queen begs for 4 girls. It was fab! The room was spotless, the beds were so comfortable, and staff were very nice and helpful. We had just eat deliveries for food and drink before the concert and got up to a gorgeous breakfast. I would recommend this hotel to anyone as I believe it caters for all. I am returning in January 2026 and cannot wait already.

From the moment we stepped into The Hampton at Hilton Cental we were made very welcome. The check-in was a pleasure and very efficient. We were allowed up to our rooms early. Th e staff could not be more pleasant and helpful. The room was spotless 404. The bed was very comfy. The towels were fluffy and plentiful. The shower was fab. The breakfast staff were very helpful to find us a table very quickly even though the dining room was very busy.  Breakfast very tasty.  I’m not at all surprised that the hotel has won Staff awards. We ll be back.

The hotel was conveniently located near the train station in downtown Belfast. The staff is friendly and accommodating. The room was spacious and clean. There is several pubs located across the street. The hotel piano bar was very nice. I would recommend a view facing the street from the front of the hotel.

My recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved. As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience. In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.

The hotel is big and has nice access to the gym and pool. It’s far from the town centre. Most of the staff are kind and welcoming.

A lovely hotel in a great location with friendly and helpful staff —- however there were so many small negatives that the overall experience was disappointing. The lift was not in service so had to use the stairs. Thankfully not a high rise and I was on the 1st floor. A huge, well decorated room was ruined by air conditioning and extraction units right outside the window which made for a loud and restless night. The frosted glass on the windows left the room dull. Black mold in the bathroom, large crack on the wall and dirty carpets did not help. Neither did the badly made bed and stiff coarse dressing gowns, which I had to look for and found squashed into a shelf in the wardrobe - and one had a large black stain on it. WiFi was very good but there were no usb / type C charging ports. TV was tiny in comparison to the size of the room and kept losing its signal. I also noted a blown lightbulb, but I guess this could have happened at any time. Breakfast was also disappointing, although the sausage was delicious and the highlight. They did provide a small gluten free option too, but I’m not sure if GF bread and non dairy milk is sufficient in and of themselves. The hotel claims a 4* rating and for that I would have at least expected tea/coffee table service. Instead I got it myself from a coffee machine. The coffee itself was very strong to the point of being undrinkable. Finally while speaking with staff it emerged that the Trip price, which supposedly included a huge discount was actually way over the standard price for a room with this hotel.

This is my second stay at the Clayton Hotel, and overall, the experience was pleasant and the accommodations were comfortable. The rooms are clean and well-maintained, and the hotel offers good value for an overnight stay. However, I observed that the reception staff could benefit from being more attentive and proactive in assisting guests. On several occasions, it seemed that guests were not immediately acknowledged, which can leave an impression of inattentiveness — particularly for international visitors. My previous stay was three years ago, and I was hoping to see some improvement in this area. Consistent professionalism and warm hospitality at the front desk would significantly enhance the overall guest experience. I look forward to seeing positive changes on my next visit.

I had an absolutely wonderful stay, which exceeded all my expectations. I arrived quite late and needed to check in and collect the keys myself, but the process was clearly explained to me in advance and was incredibly straightforward and convenient. My room was spacious, spotlessly clean, and very well-equipped. I particularly appreciated the two mirrors, each with its own lighting – such a practical touch! The location was also great, very convenient for getting around. The staff were absolutely lovely and added to the overall positive experience. I would highly recommend staying here and would love to return in the future.

Really great stay at this hotel - short but definitely recommend! The hotel is really modern and is very central. Belfast is extremely walkable and we loved our time here. Reception team were very friendly and helpful.