"The room was nice and spacious and the cleaners and dell boys are very good. Very clean rooms. I had an issue with my room, they gave us a smaller one to the one on the pictures, but the lady receptionist who looked maybe Chinese was very helpful.
The Egyptian and black receptionists were very rude and not accommodating. I found them to be very abrupt and not welcoming. Considering they are the first impression of the hotel and the ones you regularly contact for help this made the stay quite unpleasant. Luckily our car was parked in the basement so we never had to pass them and went straight to the car.
We asked for cutlery they said the kitchen was closed. I’ve never experienced this before, then when we ordered a talabat delivery they refused to send in to the room and when we went to reception is was very rude and said I don’t know where it is go ask the dell boy - like he was above the query. Honestly the reception needs to be improved drastically.
The only reason I would stay again is because it was cheap, and I was happy with the room."
RRafsana ChoudhuryThis return trip was a wonderful experience. All the staff made exceptional efforts to be kind, helpful and generous in offering assistance. Throughout our trip, staff pre-empted our needs as a family and politely offered assistance. The housekeeping staff were especially sweet and kind towards my children, and the golf cart drivers made good friends with us. The ladies' gym is exceptionally outstanding. Powder Room is a fantastic highlight. Everything was arranged with sensitivity to privacy for modest ladies.' Welcome to Qatar message was lovely. We hope to have our next big family reunion here in future.
One thing that did not meet our expectations was a personalised welcome for the children. On our last trip, we did find messages and activities prepared for them in the room upon our arrival. I am not sure the hotel has considered personalised Welcomes for older children or teenagers. I would appreciate seeing this done in future.
Also, some guests appeared to be dressed in underwear on the private beach. More attention to modesty would be a good way forward for an iconic hotel in a Muslim country.
ผผู้เข้าพักIt was great! We arrived very early ( before 7:30am ) and never expected our room ( superior room double queen ) to be ready. But indeed the night manager was there to extend a very warm welcome and served us drinks and damp towels to freshen up , then proposed to show us another room if we were interested so we had a choice. So he brought us to view both---the one we originally booked and a one bedroom apartment in another building that he thought we might want to see. We found the latter more spacious and brighter and the affable manager immediately offered us a complimentary upgrade even before we made our decision. So we eventually went for the apartment and within minutes all our suitcases were brought up.
The nice apartment has a living room cum a dining area , and a small balcony. There is an open kitchen with complimentary snacks and drinks in the fridge, plus assorted tea sachets and coffee capsules. Fresh bottled water replenished daily and it were the little things they put after housekeeping left that made the stay extra comfy e.g. the little book mark placed on one of our books, or extra velcro ties for our cables and chargers casually lying around the desk.
The main bathroom is spacious with all the toiletries daily replenished while there is a separate toilet at one end. In the living room there is a nook with a desk and stationery, plus all the cables and cords for any type of phones and gadgets.
We never had to ask for iron and ironing board because they were already provided, placed inside the wardrobe. The safe was not functioning properly ---failed to lock when we first checked in, but soon they sent some technician up and got it fixed the next day.
Bedding is starched white , very clean and very white. Air con is at a comfy temperature although it was over 44C when we were there it was never too uncomfortably chilly.
Concierge is pleasant and helpful and UBER taxis are convenient.
There is a Harrods cafe just down the hotel pathway, a rough 3-4 minutes walk , plus other restaurants, cafes and ice cream parlours in the area. There is a Chinese restaurant that is under MO that boasts the best Chinese cuisine in Doha.
The Souq Waqif is within walking distance, but the place only comes alive after 5pm when the sun is less scorching. In the day time hardly a soul is found on the streets. People just flock to malls. There in the souq you can find rows and rows of shops selling herbs and perfumes, clothes and shoes, as well as restaurants, cafes , grocery stores and souvenir shops.
MO Doha is in a safe area even after midnight because at night there are security guards stationed at almost all street corners where the streets all link up and lead you back to the hotel. Doha people are friendly and nice , and Doha is a very disciplined and safe place so there is no problem for anyone , or specifically women , to venture out on their own any time of the day or night.
MO Doha certainly has top security at every entrance and exit , the hotel is very clean and comfortable albeit the shower could be a bit more powerful. All in all, I would not hesitate to stay there again.
ผผู้เข้าพักWe really loved the place. A beautiful escape in big city. The hotel management was so nice that they gave us an upgrade due to early check-in and we stayed in a beautiful villa. Would really love to come back here near time we attend Qatar. Breakfasts were really good, and our daughter loved the pool and volleyball field, I was so happy we could make it a short vacation for her.
PPaparazyThe Hospitality of the St Regis Hotel in Doha is second to none, from the reception to the room was so clean and the view from the room was marvelous, the food in the Chinese restaurant, the morning breakfast and the swift response of the staffs was very hospitable, also complementary transportation within the hotel with the carrier is mind blowing.
Not forgetting the complementary water and towel by the beach side and also at the pool side was wow and cooling to the mind considering the weather.
I would love to go back someday
IIsa AbdullaMy family and I recently spent four nights at Ibais Hotel in Doha, and from the moment we arrived, we felt completely at home. The warm hospitality and exceptional service made our stay truly memorable.
A special shoutout to Safiyya at the front desk, whose professionalism and friendly demeanor made our check-in process smooth and welcoming. The housekeeping team, Damoder and Madan, did an outstanding job keeping our rooms spotless and comfortable, always with a smile and great attention to detail.
Joshua, the concierge, was incredibly helpful, assisting us with our luggage and always available whenever we needed anything.
The entire team at Ibais Hotel went above and beyond to ensure we had a fantastic experience. Their dedication to guest satisfaction truly sets this hotel apart. We will definitely be returning and highly recommend it to anyone visiting Doha!
MMaria AragonWhat a great place to stay with friends together with your kids as we enjoyed the amenities. The swimming pool, basketball court and gym are great!
We will book again!