"The check-in process was so smooth and fast. All the staff are friendly and attentive. They were able to assist me and my mom with our needs and kept the room clean and organized during our stay. The proximity of the hotel to the metro is also a plus. The lobby is really nice and clean. Overall, our stay was pleasant since the room is clean and quiet."
"Great value for its location, great customer service staff from doorman, bellboy, front desk, and especially the restaurant servers, fantastic breakfast spread, most comfortable bed.
Disappointed in amenities provided (no vanity kit, towels were old and worn), shower water pressure was low and not heating up properly, shower tiles looked aged and door wouldn't close properly causing wster spillage into the toilet floor.
Overall I would still stay here if I revisit as the price offsets the negatives somewhat, whilst its location and staff really made my stay very enjoyable."
"From the moment I arrived, I felt welcomed — especially with the *freshly baked welcome cookie* (so good!) 🍪✨
But what really impressed me was their helpfulness — when I had an issue with cash for the taxi, the *front desk staff kindly helped to settle the charges first* without hesitation. Truly above-and-beyond service! 💯🙏
Thank you for the warm hospitality and genuine care. Highly recommended for anyone visiting!"