HHMTravellingThe hotel was great, staff were very friendly. Upon arriving the check in was prompt and we received a free welcome drink along with 2 drink vouchers to use within the lounge at the hotel.
The room was very spacious, clean and included a variety of amenities.
We used the gym on site and it was great, has everything that you will/would want in a gym!
We had breakfast upon checkout and it was great, there was a wide variety of choices, very well laid out and tasted great. They even provided me with a yogurt bowl to takeout as we didn’t have much time before our flight. Amazing customer service.
Would stay here again and highly recommend.
PPaparazyThe Hospitality of the St Regis Hotel in Doha is second to none, from the reception to the room was so clean and the view from the room was marvelous, the food in the Chinese restaurant, the morning breakfast and the swift response of the staffs was very hospitable, also complementary transportation within the hotel with the carrier is mind blowing.
Not forgetting the complementary water and towel by the beach side and also at the pool side was wow and cooling to the mind considering the weather.
I would love to go back someday
NNaleshWe have stayed at this hotel almost every year either as Doha being our destination or a break point for onwards travel or return and all our experiences have been the best to say the least. However, as some say it takes one bad experience and all good ones get suppressed very quick.
This stay, our first impression at the checkin left a bad taste to the experience. The hotel policy is that checkin is at 3pm and we know that from previous experience and booking details, however previously the staff were very polite in saying the room was wasn’t ready or they can check us in but a little later and on some occasions we were given a room early, however this time we were bluntly told checkin is at 3pm and to come back then. Baggage can be held. The checkin staff was either overwhelmed with work or angry about something but he did not show professionalism. He was getting upset with another staff member and was bluntly rude. Dashed off in the back telling another staff to stay in the front.
We left our baggage and came back at 1.30pm with another staff at checkin and was allocated a room straight away and infect got an upgrade. I made the comment that I wish she was there earlier with him standing next to her. His reaction was, ‘sorry to keep you waiting’. I don’t think that was genuinely said as he had no sincerity in it and straight away start d chatting to some ladies that were on the counter.
Room was good but we got a joining room and I don’t like those rooms as you can almost hear everything from the other room as the door is the only barrier. As the stay was for 2 nights, I wasn’t going to create any fuse. The amenities in the room like soap, shower gel etc is still in small pack, so if you and your partner have a shower once, you’ll have to call to get another set or buy some yourselves. I would have expected better. Bed and pillows comfortable. A/C was quiet but it seemed to go into power saving mode in the middle of the night as you would wake up hot and sweaty but after a couple of minutes it would cool up again.
Breakfast was booked as part of the booking and as usual, it was very well catered. Lots of variety and good quality. Staff were excellent and did everything to impress.
Overall, location is excellent and rooms are nice but starting to show it’s age. Would I return, maybe. There was a time I could say definitely and would recommend the hotel eyes closed but this experience has led to think that I should try other hotels in the vicinity as I feel the quality would or could be better. Other staff such as bell boys and coffee staff at checkin were excellent and very helpful. I wish I had a better checkin experience.
ผผู้เข้าพักConcierges could have been on shift later in regards to calling for advice for things reception did not have the answers for.
Hellen was amazing she went above and beyond for me during my stay at Mondrian. I even left some bits behind which I only noticed 2 days after leaving the hotel. Hellen called me back after I alerted the hotel and informed me that my items were stored in a safe space and gave me a reference code to collect my bits.
I would advise also expanding a beauty services in regards to manicure with gel nails. I went elsewhere through recommendation of the hotel reception staff.
AAida kdrIts a beautiful and luxury hotel with great services provided.
But if you are a family with kids, as I am, things you need to know before booking this hotel; hotel located at the business center, which means hotel is business oriented as well. Not many facilities for kids, but if you are a couple or solo traveler this is the best place you could ever stay.
Rooms are spacious with cozy beds, breakfast was super delicious with asian cuisines station(cant live without soup iykyk) , fancy pastry station, salad bar and list goes on! spa services with their pool is just a dream come true.
And they have multiple restaurants in one building for anyone’s taste. Just major love to WA, and i would definitely recommend this place to my friends.