ค้นหาโรงแรม 4 ดาว ในโดฮา

ทําเลสะดวกมาก ห้องพักสะอาด เป็นระเบียบ สิ่งอํานวยความสะดวกครบ แต่เก่าไปหน่อย อาบน้ําได้แค่ยืนในอ่าง ไม่สะดวก อาหารเช้าหลากหลายและรสชาติดี

เนื่องจากเกิดเหตุฉุกเฉิน เราจึงจำเป็นต้องเปลี่ยนโรงแรม ดังนั้นเราจึงเช็คเอาต์ทันทีที่ได้รับแจ้งภายในเวลาไม่ถึงห้านาทีหลังจากเช็คอิน ผลก็คือ โรงแรมปฏิเสธที่จะคืนเงินแม้แต่เซ็นต์เดียว พวกเขาเฝ้าดูเราเข้าและออก โดยถือกระเป๋าใบใหญ่และใบเล็กตลอดเวลา และตรวจสอบห้องพักแล้วพบว่าไม่มีสิ่งใดถูกแตะต้อง ฉันเข้าใจว่าทำไมพวกเขาจึงปฏิเสธที่จะคืนเงินเต็มจำนวน แต่ทำไมพวกเขาถึงหยิ่งผยองมากที่ไม่คืนเงินแม้แต่เซ็นต์เดียว ห้องในโรงแรมมืด และทางเดินมีกลิ่นฉุนมาก แม้ว่าสิ่งนี้จะไม่เกิดขึ้นฉันก็จะไม่มาที่นี่อีกเนื่องจากสภาพแวดล้อม

เป็นการพักที่ยอดเยี่ยมเมื่อเทียบกับราคา ที่ตั้งดี ใกล้กับรถไฟใต้ดินและสถานที่ท่องเที่ยวหลายแห่ง พนักงานเป็นมิตรและช่วยเหลือดี สะอาดและใหม่ มีสระว่ายน้ำและซาวน่าที่สวยงาม สิ่งเดียวที่เล็กน้อยคือไม่มีผ้าเช็ดตัวใหม่เพียงพอ เพราะร้านซักรีดไม่ส่งมาให้ตรงเวลา (ตามที่เราได้รับแจ้ง) ดังนั้นในห้องน้ำของเราจึงมีแค่พรมปูพื้นและผ้าเช็ดตัวผืนใหญ่ 1 ผืน และภายใน 5 วันหลังจากเข้าพัก ผ้าเช็ดตัวก็ถูกเปลี่ยนตามคำขอ แม่บ้านสัญญาว่าจะนำผ้าเช็ดตัวผืนอื่นๆ มาในภายหลัง แต่ก็ไม่เป็นเช่นนั้น

โรงแรมดีมาก ห้องหรูหรามาก ปัญหาเล็กๆ น้อยๆ เราไม่มีน้ำอุ่นให้อาบแต่ไม่ได้ถามเพราะเราใช้เวลาดูแค่ชั่วโมงเดียวในการนอนระหว่างเที่ยวบิน

Disappointing Experience – Poor Cleanliness, Outdated Facilities, and Lack of Service Unfortunately, our experience at this hotel has been quite disappointing. From the first day, we noticed that basic amenities such as towels and slippers were missing, and we had to request them from the staff. Even the towels provided were very old, worn out, and clearly needed replacing. The washing machine was extremely noisy and actually made our clothes dirtier instead of cleaning them. We later discovered that the inside of the machine was very dirty. We also found stains on the bedsheets, which raised serious concerns about hygiene. Most of the facilities are outdated and need proper maintenance and renovation. The water temperature is another problem. Even when using the cold water, it remains extremely hot. On top of that, the room telephone doesn’t work, and there is no room service available. The only positive aspect is the hotel’s location, which is calm and quiet. Overall, the hotel has potential, but the lack of cleanliness, basic amenities, and proper maintenance makes the experience disappointing. Guests deserve clean bedsheets, decent towels, functional facilities, and basic services without having to ask for everything. I hope management takes this feedback seriously and makes the necessary improvements.

i’ll be completely honest again and again 🙂🙂this is the first time i’ve felt the need to write a hotel review like this. we’ve stayed in so many hotels in doha and, thankfully, we’ve never really had any major problems or disappointments. but this time, i feel that, as a customer, i should share my experience and my honest thoughts. the main thing i want to say is that customers are allowed to complain or raise concerns, and a manager should know how to handle complaints professionally. a customer should never be made to feel like they are attacking someone simply because they are expressing a concern. listening respectfully should be the first step. we chose to stay at this hotel for around three months while waiting for our home to be completed. out of all the hotels we’ve stayed in doha, we chose this one because it was new to us and looked modern and well-maintained. unfortunately, our experience with the management was very disappointing. i want to make it clear that the receptionists, maintenance team, and other staff have been good to us. they have been helpful, respectful, and know how to communicate with customers properly when there are concerns. i genuinely appreciate their service and have nothing negative to say about them. however, my experience with the manager of a&h hotel was completely different. whenever i tried to raise a concern, instead of simply listening and addressing the issue, he would continue talking and responding in a way that felt rude and dismissive. it felt like he was more focused on arguing his point than actually listening to the customer. after staying here for three months with my husband because our home is under construction, i honestly expected a much better level of communication and respect from the manager. no customer should feel uncomfortable or unheard when trying to make a legitimate complaint. i honestly don’t understand whether he is trying to defend the hotel at all costs or simply avoid accepting customer complaints, but that is not the right way to handle a customer concern. complaints should be listened to professionally, even when the manager does not agree with the customer. what makes this even more disappointing is that we have seen other reviews mentioning similar concerns about the manager. after experiencing it ourselves, i can understand why people have raised this issue before. so, once again, salute to the staff. the receptionists, maintenance team, and other employees have been good and respectful throughout our stay, and they deserve recognition for that. unfortunately, i cannot say the same about the manager. after staying here for three months, this is honestly one of the most disappointing experiences i’ve had with hotel management. a customer can be wrong, and a manager can disagree with a complaint, but there is always a respectful and professional way to communicate. unfortunately, that was not how i felt i was treated.

ฉันชอบโรงแรมนี้มาก บริการดีเยี่ยม พนักงานเป็นมิตร โรงแรมสะอาดมาก และเตียงนอนก็สบายอย่างเหลือเชื่อ

It was a pleasant stay. The location of the Hotel is near to Aldoha Aljadeda Metro station.

I recently stayed at Ezdan Hotel Doha and was truly impressed by what it had to offer. As one of the largest hotels in Doha, it caters to a wide range of guests with its diverse accommodations—from cozy single rooms to spacious long-stay apartments—all designed with modern comforts in mind. One of the highlights of my stay was the outstanding range of facilities. The Olympic-sized swimming pool provided a refreshing retreat, perfect after a long day, and the fully equipped health club made it easy to maintain my fitness routine. Dining options were plentiful too, with a variety of international cuisines alongside local Arabic dishes, and I especially enjoyed the in-room dining experience offered by the hotel’s signature restaurant. What really set this hotel apart, however, was its exceptional service. The staff truly went above and beyond, offering personalized care and ensuring that every need was met with a smile. Their attention to detail made my stay not just comfortable, but memorable, and it was clear that their warm hospitality is a cornerstone of the hotel's reputation. Moreover, the location is a major advantage. Situated within walking distance of the corniche and near West Bay, the hotel offers easy access to Doha’s vibrant city life, making it ideal for both business and leisure travelers. For families, the outdoor playground and dedicated kid’s pool add an extra layer of convenience and fun. Overall, Ezdan Hotel Doha strikes an excellent balance between luxury and affordability. Its impressive facilities, top-notch customer service, and prime location combine to create an outstanding hospitality experience—one that I would highly recommend for anyone visiting Qatar.

แอร์ทำงานผิดปกติ ส่วนที่เหลือก็โอเค รปภ. ประจำการอยู่ และไมเคิลที่แผนกต้อนรับก็ช่วยเหลือดีมาก