The rooms were a lot smaller than expected, the pictures exaggerate the size. There were lots of things to do for families which was a positive. However, there were so many bugs and insects in the restaurant, it made it an extremely uncomfortable place to sit. They even had to turn off the lights to try and get the situation under control. We got there at 7.30pm and the place was trashed. The tables were very sticky and it was in desperate need of a deep clean. We regretfully ate there because there were no other options. We all got terribly sick on the first night because of the food, deeply disappointing.
The staff were great and very helpful although do seem to be constantly training new recruits.
Generally you feel relaxed. Food isn't great but its not bad either.
It is the best hotel in the town but does not feel like a top class Protea. More like a corporate driven entity rather than a unique experience - quite impersonal.
The hotel staff were very friendly, the place is quiet and not too busy. I enjoyed the swimming pool, but it can do with a little bit of cleaning by removing insects and leaves that keep floating around. I enjoyed my stay and willing to go back ❤️