โรงแรม 4 ดาว ในเกาเต็ง แอฟริกาใต้

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

I've never been at a better hotel my whole life. Trust me, the hotel is such a ”Wow!” I will definitely go there for my honeymoon, from Zambia! The location is superb, so close to the airport. Shuttle from the airport and to the airport is free!

I had a good stay at The Catalyst Hotel. The hotel is clean, comfortable, and well located. The staff was friendly and helpful throughout my stThe breakfast was really good, with a nice variety of options every morning. I also really enjoyed the free shuttle service to Sandton Mall , it was very convenient and made getting around much easier. The only small downside was the balcony in my room. It was quite small, to the point that I couldn’t even fit a chair there. But overall, I still had a very pleasant experience and would recommend the hotel.

I recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet. The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay. One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay. In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.

นี่เป็นครั้งที่สองที่เราเข้าพักที่โรงแรมนี้ เพราะทำเลที่ตั้งสะดวกมาก และเราก็ได้รับประสบการณ์ที่ยอดเยี่ยมอีกครั้ง พนักงานเป็นกันเองอย่างเหลือเชื่อและทำให้เรารู้สึกได้รับการต้อนรับตั้งแต่วินาทีแรกที่มาถึง ห้องพักของเราสะอาดเอี่ยมและได้รับการดูแลอย่างดี สร้างบรรยากาศที่สะดวกสบายสำหรับการเข้าพักของเรา เตียงนอนนุ่มสบายเป็นพิเศษ ทำให้เรานอนหลับสบายตลอดคืน หนึ่งในไฮไลท์ยังคงเป็นบริการรถรับส่งฟรีจากและไปยังสนามบิน ซึ่งวิ่งทุก 15 นาทีและตรงเวลามาก ทำให้การเดินทางไปสนามบินของเราสะดวกสบาย อาหารเช้าอร่อย มีให้เลือกหลากหลาย โดยรวมแล้ว เรามีความสุขกับการเข้าพักและขอแนะนำโรงแรมนี้เป็นอย่างยิ่งสำหรับความสะอาด ความสะดวกสบาย และพนักงานที่เอาใจใส่

Good Hotel which I can recommend stayed 3 days there nice helpful staff.

This hotel is near airport and good for overnight stay to catch flights.You could get the shuttle at the bus station near the airport. The frequency is hourly. This hotel is near East Rand Mall. The counter staff told us that it is unsafe to walk across the street and advised us to take either Uber or hotel's van. If you are traveling in a group of 4 or more people, it is cheaper to get the hotel's van (80 rand one way) instead of Uber

It's giving more 3 than 4 stars? Customer service poor. Holiday Inn was full so this was a close alternative. Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly. I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean. Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆 Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters. Next time I'll go elsewhere. They're not customer focused enough for me.

Excellent séjour au Southern Sun de Rosebank. De la prise en charge à l'accueil, à l'installation dans la chambre tout s'est très bien passé. Du personnel (d'entretien, du bar, du restaurant, de l'accueil et de la sécurité) tous ont exercé avec sourire. La chambre était très bien équipée et propre. Le petit déjeuner copieux et très varié. Le restaurant une excellente table et du très bon vin.Une pensée particulière aux personnels qui nous ouvraient tous les jours le portail à l'arrière de l'hôtel nous facilitant ainsi le départ vers le poumon de Rosebank. La piscine bien que fraîche était toujours la bienvenue en fin de journée. Même si quelques menus travaux étaient en cours dans l'hôtel nous n'avons jamais été incommodés. Nous reviendrons c'est sûr. Un grand bravo à l'hôtel et à tout son personnel. Nous reviendrons c'est sûr.

มันน่ารักมาก พนักงานเป็นกันเองและช่วยเหลือดีและจัดรถรับส่งสนามบิน อาหารเช้าก็น่ารักและบริการรูมเซอร์วิส จะพักที่นี่อีกแน่นอนถ้าไป Jhb 💕❤️ ห้องพักสะอาดแม้ว่าสิ่งอํานวยความสะดวกจะต้องขอ suxh เช่น เสื้อคลุม รองเท้าแตะ เจลอาบน้ํา แชมพู ฯลฯ - ไม่ค่อยดีหลังจากเที่ยวบินยาว เช่นเดียวกับน้ํา ดังนั้นหากสามารถให้สิ่งนี้ก่อนจะทําให้มันยอดเยี่ยมยิ่งขึ้น