Ik ben zeer tevreden over mijn ontvangst bij binnenkomst. Shuttle service vanuit het vliegveld naar het hotel. Het personeel was vriendelijk en behulpzaam, wat mij meteen een goede eerste indruk gaf. Ook de roomservice was uitstekenden het personeel in het restaurant verdient een extra compliment-vooral Gita, die met haar gastvrijheid en professionaliteit mijn verblijf nog aangenamer maakte. Het was een geweldige ervaring. Voor mijn volgende reis kies ik zeker weer voor dit hotel!
Gr, Sheila
ผผู้เข้าพักThe room was very nice. When I checked in I asked about parking. They said I could go around the corner and park, it is connected to the hotel, and it would cost $29 for the night. When I left the hotel and tried to get out of the parking lot, the cost is $69! I drove around to ask about this problem, the girl at the front desk had no idea. She took my email address and said the manager would contact me when he arrived. It has been 24 hours and I have not heard from the manager. Obviously I’m not very important to this hotel so I will never stay there again. They lied to me when I checked in and then never responded to my complaint. I would have booked a different hotel if I knew I was going to be charged $69 parking for one night! Stay somewhere else.
ผผู้เข้าพักIt was our first time visiting Baltimore as a family, and thanks to this hotel, we left with only great memories. The hotel was clean, and the staff was incredibly friendly, making our stay even more enjoyable. Right outside the hotel, we could ride bikes along the river and take morning walks—it was the perfect spot to start the day. I highly recommend this hotel for anyone visiting Baltimore!
ผผู้เข้าพักThe Hotel Indigo in Baltimore is one that provides comfort, access to quality restaurants that represent diverse cuisines, and customer service with personality and a smile. The food menu is sufficient and the bartenders are well versed in creating whatever cocktails you may enjoy. The rooms are quiet, the water pressure is strong, and the cost is competitive. I stayed 2 nights and when I checked out late, the hotel had no issue with it. I was able to walk from the Penn Station to the hotel with no difficulties.
ผผู้เข้าพักThe good news is, the rooftop restaurant is very nice with beautiful views, a lively bar and imaginative cocktails plus good food. The hotel room we had was a bit run down. The tub didn’t drain properly, the makeup mirror was smudged, the pillowcase had a hole, and the room just seemed tired. It needed a chair. Other than the bed, there wasn’t any place to sit. I think there’s hotel needs a refresher.