All the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.
Very spacious and modern rooms, very cool design of public areas and rooms! Unfortunately, we had some difficulties communication with the hotel twice. First, we wanted to learn more about parking and hotel put us on 10 minutes hold and after that they did not pick up the call for more than an hour! Maybe they are busy, but still leaves an impression. Secondly, we called at the reception to ask about the places open for a beer or wine and they simply hang up on us twice. Moreover, there was something with the lock- we could not leave the room without asking for help outside. I’m glad we were not in the rush in the morning. Not sure why is that so haha! Generally great area in the city center and pretty design!
ผผู้เข้าพักAll the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.
MMiss InformationBeautiful old girl, kept elegantly up to date. My King room was tastefully furnished but the older heating system was a bit noisy and I had to crank it to 25°C to combat the -14°C external weather coming in through the window. This overheated the room everywhere except near the desk, where I needed to work for most of the evening. Brisk! Shower was blissfully hot. Towels, robes and toiletries all stylish but does anyone else have trouble getting product out of those tiny Aveda bottles? You need a vise-like grip! Doorman was lovely but front desk only brusquely efficient. A little more warmth on a cold night would have been nice. Hostess at the Grill even colder! This was all made up for the next day with exceptional service, smiles and warmth at The Drake, where the blueberry salmon and eggs on toast shouldn't be that delicious but IT IS! Please try it!
HH Stefan BrachaThis is a wonderful long-term stay hotel.
Its greatest advantage over other hotels in the Mayo Clinic area is the friendliness and competence of the staff.
every single one of the staff that I’ve interacted with was superb. Most four-star hotels don’t have this level of service that I’ve experienced at StayBridge
the breakfast buffet is very good. The restaurant is outstanding. The staff at the reception desk is more competent and nicer than any hotel I can think of in Minnesota
It is across the entrance from Mayo St. Mary’s Hospital
Also there are several very good restaurants within two blocks in each direction
I’ve stayed in four other hotels in the three years that I receive care at Mayo Clinic and this one is fairly superior to the others.
Dr. Stefan Bracha MD
A Mayo patient from Honolulu
AAngela.AStylish stay in the heart of Minneapolis. Excellent location and beautiful rooms equipped with a Nespresso machine. Don’t miss the top-floor perks: the Prohibition bar on the 27th floor and the stunning observation deck on the 30th. The brunch at Manny’s Steakhouse is also a must. Highly recommended!
ผผู้เข้าพักI thought the bed was super comfortable. The decorations were entertaining. The service was good. They have a pass available for the UofM health club. I swam in two different pools. The coffee shop and the cozy lobby are wonderful.