What I liked the most was the staff. They were extremely friendly, respectful, and always ready to help with anything I needed. They made me feel very comfortable and truly welcomed
I also want to give a special shoutout to Shoaib from the staff. He was very helpful, polite, and assisted us with several things with a big smile
Overall, it was a great experience and I highly recommend this hotel. I would definitely stay here again.
Good for its price. The bed was very clean. No shampoo provided, so bring your own. The towels were clean but had a strong bleach smell. Hot water not adjustable, you get whatever comes. The floor tiles were not level so a little bit of shape edge showing. Some parts they fixed that with duct tape. The a/c was not working on the second night due to heavy rain so it shut itself automatically to protect short circuiting, thats what the staff told me. Next morning they came and fixed it. The staff were helpful. There is a ramp in front of the hotel but there are a few steps up the stairs to get to the elevator. Overall, I was quite pleased. It was cheap and clean thats the main thing. There is a convenience store just a few steps away which closes at 10 pm. A halal steak house opposite the hotel was nice.
Arrived hotel at 2.30pm. And the room is still not ready. We managed to check in at 3pm. The room is supposed to be ready by 2pm since the check in time is 2pm. There was no water supply and the management asked to wait 2 to 3 hours to get water supply. We waited until 7pm and still no water. Imagine we traveled from Johor. We are 6 of us. We went out for dinner and back to room at 12am and still no water. We slept in a thought of there will be water supply in the morning. Woke up at 7am and still no water. I contacted hotel management at 7am requested for water with bucket. We received mineral water at 11 am. Very bad service. Bathroom is not clean and the curtain can't be closed fully. Need alot of maintenance. The worst hotel I have stayed. People, please read the reviews before booking this hotel.
ผผู้เข้าพักThe place was generally clean and comfortable and basic facilities were provided and worked well. The location is convenient, making it easy to get around. Overall, good experience and worth the price.
EEvilyn PowThe place was not clean when we checked in especially the bed, it is still can see got hair and dandruff.
Sink got used teabag, I hope the host can improve the cleaning service as this affected the stay.
ผผู้เข้าพักI recently stayed at Da Men Subang Jaya USJ by Iconique and had a very positive and comfortable experience. It's a great choice for both leisure and business travelers looking for a convenient base in the Subang Jaya area.
The location is a major plus. It's situated within the Da Men Mall complex, which is incredibly convenient. You have direct access to a variety of restaurants, cafes, a supermarket, and shops without even stepping outside. It's also very well-connected – just a short drive from the USJ Taipan food haven and a quick 5-10 minute Grab ride to the LRT station for easy access into Kuala Lumpur city center. The only minor point is that it can get a bit busy around the mall area, but the convenience far outweighs this.
The service was efficient and professional. Check-in and check-out were smooth and hassle-free. All my interactions with the staff, both via messaging before arrival and at the front desk, were prompt and helpful. They were courteous and addressed my queries quickly.
The apartment was very clean upon arrival. The linens, towels, and bathroom were spotless. The living area and kitchenette were well-maintained and tidy. It felt fresh and comfortable, which is always a top priority for me.
The facilities are excellent for a serviced residence. The apartment was modern and well-equipped with a functional kitchenette, a comfortable working desk, and reliable high-speed WiFi. The building amenities, including the swimming pool and gym, are well-kept and add good value to the stay. Everything was in good working order.
I would happily recommend Da Men Subang Jaya USJ and would not hesitate to stay here again on my next trip. It offers fantastic value for money, combining comfort, convenience, and great service for a very pleasant stay.