What I liked the most was the staff. They were extremely friendly, respectful, and always ready to help with anything I needed. They made me feel very comfortable and truly welcomed
I also want to give a special shoutout to Shoaib from the staff. He was very helpful, polite, and assisted us with several things with a big smile
Overall, it was a great experience and I highly recommend this hotel. I would definitely stay here again.
Arrived hotel at 2.30pm. And the room is still not ready. We managed to check in at 3pm. The room is supposed to be ready by 2pm since the check in time is 2pm. There was no water supply and the management asked to wait 2 to 3 hours to get water supply. We waited until 7pm and still no water. Imagine we traveled from Johor. We are 6 of us. We went out for dinner and back to room at 12am and still no water. We slept in a thought of there will be water supply in the morning. Woke up at 7am and still no water. I contacted hotel management at 7am requested for water with bucket. We received mineral water at 11 am. Very bad service. Bathroom is not clean and the curtain can't be closed fully. Need alot of maintenance. The worst hotel I have stayed. People, please read the reviews before booking this hotel.