โรงแรม 4 ดาว ในหมู่เกาะมาเดรา โปรตุเกส

Location is good. Breakfast is great. Staff can be more helpful.

Tolles Hotel mit eigenem Spa Bereich und schönen Natur Pools direkt neben dem Strand. Viele Touristen in dieser Region vorhanden. Ich würde raten schon bereits vor Check-In Wasser etc. einzukaufen. Sehr empfehlenswert für den Nachtpreis von ca. 150-170€ zusammen. Mehr würde ich jedoch nicht bezahlen.

โรงแรมที่ดีมาก พนักงานใจดีและช่วยเหลือดี วิวสวย อาหารอร่อย สปา (ซาวน่าและอ่างอาบน้ําตุรกี) สมบูรณ์แบบสําหรับการพักผ่อนสองสามวัน ข้อเสียเพียงสองข้อคือรสชาติของกาแฟสําหรับมื้อเช้า (เฉพาะกาแฟสําเร็จรูป) และผนังไม่หนามาก (ได้ยินเสียงห้องข้างๆ นิดหน่อย) ที่จอดรถแบบเสียค่าบริการ (0,80 ยูโร/ชม ตั้งแต่ 8.00 น ถึง 19.00 น - บนถนน 10 ยูโร/วัน - ที่จอดรถในอาคารตรงข้ามโรงแรม) แต่คุณสามารถจอดรถได้ฟรีประมาณ 500 เมตรจากโรงแรม บนเมือง

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

My stay at this hotel was truly exceptional. The lady at reception was very helpful, easy to talk to, and explained everything clearly from the moment I arrived. The room was amazing, with a beautiful view that made the experience even more special. All the staff were excellent and friendly. The two girls working at the bar in the afternoon were wonderful — unfortunately I forgot their names, but one of them was Venezuelan. They were both very welcoming and professional. The breakfast team was always respectful and ready to help. One lovely lady was so thoughtful that she prepared my outdoor table setup in the morning before I had even picked my food. The gentleman who seemed to be the manager handled the staff and operations very smoothly — you could really feel how organized and professional everything was. I also noticed the lady who I believe is the GM. She looked incredibly hardworking, present during the afternoon, evening, and morning, always supporting her team. I even saw her celebrating staff birthdays with them. This is exactly how true leadership should be. Anyone looking for real hospitality should visit this hotel. As a Hospitality GM myself, I can confidently say this is an approved place to enjoy a wonderful experience with your loved ones. Thank you to the entire team for such a memorable stay.Keep it up

Cleaned every day, good breakfast, great location (hotels part of Funchal, but also walkable to centre), lots of restaurants and shops around, bus stop right outside, pleasant and helpful staff, well maintained pool, pool towels provided. Only con - old hairdryer, so it gets very hot and smells burnt. Also no iron.

The hotel has some negatives, and it is in need of a renovation… the electricity panel in the rooms makes a constant noise, there are radiators whose valve literally cannot close anymore, door handles which are broken, etc. Also, the cleanliness of the room was superficial, and there is almost no soundproofing. Having said that, I would actually still recommend this hotel. The setting and location are simply unparalleled, and you stay here for those views. Also, which is important, the hotel does not pretend to be something that they are not, and it is an honest place, with the right price for what they offer. Furthermore, they do the basics well, so the bed is comfortable and the internet solid. Finally, the personnel is kind and eager to support with any requests. All in all, I would actually return.

Я выбирала отель с видом на океан по доступной цене. В итоге, нашелся отель с очень просторными номерами, панорамным окном, кофе/чай, удобной ванной комнатой с биде, большим балконом. Единственные моменты: раздельная кровать для пары и слабоватый душ. Шум ночных волн на любителя:) Нам пришлось закрывать дверь на балкон, хотя и так было довольно шумно. Сервис очень дружелюбный.  Завтрак вкусный и свежий. Много выпечки, напитки, нарезки и горячее.  Не ожидала, что будет бесплатный трансфер до центра и обратно. Абсолютный плюс этого отеля, потому что находится он не в шаговой доступности от центра.  Виды, чистота возле отеля, свой пляж - это потрясающе.  Далее мы проживали в частном секторе и много что посмотрели на острове, но первые две ночи в Orca Praia остались в нашем сердечке💘 С уважением,  Елена из России

Doppelzimmer zur Einzelbelegung, das Zimmer ist eher unterer Standard, entspricht keinesfalls der Ausstattung eines 4 Sterne Hotels. Im Bad bei Ankunft eine immer größer werdende Pfütze unter dem Waschbecken bis hinter die Toilette. Der Schaden muss schon länger bekannt sein, da die entsprechenden Kalkflecken nicht entfernt worden sind. Wasserschadenflecken an der gesamten Decke im Bad, verfärbter Duschvorhang, im Bad ist keine einzige Steckdose (für elektrische Zahnbürste) vorhanden. Das Zimmer selbst ist nur bei geschlossener Balkon bewohnbar, da von 08:00-18:00 Uhr im gegenüberliegenden Hotel Presslufthammer und Bagger lautstark arbeiten, die sogar bei geschlossener Tür unüberhörbar sind. Balkonnutzung daher nur nach 18:00 Uhr möglich. Ein Umzug in ein anderes Zimmer ist nicht möglich, da das Hotel ausgebucht ist. Für meinen Reisepreis von 622,-€ bot man mir ein Abendessen im hoteleigenen Restaurant (Wert 21,50€) am letzten Abend als Entschädigung an.

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.